Had a battery go bad that was still under warranty, and the women (Debbie) there said the battery…read morewasn't registered to my truck and would not warranty my new battery. AUTOZONE installed the battery so if it wasn't registered to my truck, the installer didn't do his job and nothing was required by me the last 9 years of buying batteries there so why void my warranty plus she removed every label off my new battery including the warnings labels. She said if I wanted a warranty, I could buy the battery that was under warranty? Real professionalism! I was in there 4/24/26 to have the battery (same one they installed) checked and was told it, starter and alternator were all good. 2 Weeks later truck had to be towed because it wouldn't start. BAD BATTERY! I had Gary Yeoman diagnose my truck thinking the battery was good like I was previously told by Autozone and they removed it for me to take it back to Autozone since it was still under warranty. The only other place to touch that battery other than AutoZone the last 3 years. I been a customer for 30 years but after her behavior I will be going up the road to O'Reilly's. Bullying disabled 66-year-old female seniors is her specialty. Nothing professional about her both times I've encountered her. Beware they can cancel your warranty, "just because". I'm contacting BBB next because this is nothing more than greed! I have a new battery but no 3-year warranty because she has a bad attitude and so do I now! Guess she judged me as a liar since she didn't want to hear anything I was trying to tell her. Maybe tearing my labels off was making too much noise for her to hear me. I ask for a copy of the sheet with the labels to which she replied, that's my copy but it was actually her original since I ask for a copy. Nothing but nasty remarks when trying to find out why she was tearing off all my new battery labels. I'm also out of wrecker money but it's not their money so they don't care.

The team at Nova Autozone in ormond tonight was on top of it! I had just gotten back from a long…read moreroad trip and my battery of my car at home was dead. They had me taken care of so quick and I am SO grateful.

Jay Tremblay from Tech Support is an absolute GODSEND, and he deserves a raise!…read more Great products, very helpful people on staff. Thank you!

My office manager and I stopped by for a look at the plant as we will be doing business with them…read more I was shocked at how big the company is and how everything is done in house. From the design to the fabrication to the testing. Then on to the boxing and shipping- everything is done from this one location. All the staff from administration through were very pleasant and professional. Great to work with and looking forward to future work with them.

The service was amazing!!!! I was in a tough situation and David and Diane were so patient, kind…read moreand understanding with us on the phone. David spent a long time helping us with our order and then went above and beyond for my son! I could not have asked for better customer service! Thank you so much for you patience and kindness. I highly recommend this store!

David the manager and the staff are always professional and go beyond the call of duty with…read moreCustomer Service. I've been coming here for years and they're always outstanding with recommendation on what my vehicle needs. Their prices are always fair and they always look out for me.

I decided to upgrade the sound system on my DTS Cadillac. I found a place called SoundCrafters in…read moreSouth Daytona Florida 2400 S. Ridgewood Ave. unit 55. So I went to the store and I talked with the proprietor/owner Paul and he suggested what he thought I should get and I concurred. So I bought a good Kenwood touchscreen radio and four speakers costing approximately in total $2000. Along with a rear view backing camera. We arranged for an appointment to have the work done. The installer of my merchandise was a young man named Matt. This guy did a superb job installing this sound system however well doing so he mentioned to the owner Paul that he did not think I should purchase the speakers he said mine were quite adequate and he just didn't recommend it. Something about the ohms an electrical term. So Paul came out to the waiting room to talk to me and discuss this situation. He said Matt suggested not doing it and he agreed. so we have here the owner of a company that's been in business for more than 30 years telling a customer that maybe you shouldn't get the speakers. I thought to myself wow this is one class individual super honest person. Most people would not have even passed on that message I think. Well in doing so he saved me $500. I was so impressed with these two guys I just was flabbergasted that there was so much honesty here. So in closing I would recommend sound crafters to anybody and everybody I talk to about a new sound system for their vehicle and the utmost respect I have for that organization. This type of honesty just overwhelmed me with surprise. So I just wanna say thanks to Paul and Matt and the rest of the crew. Thank you for a job well done folks.

i just had my windshield changed. i prevously had a dash cam installed with my old windshield…read more all that needed to be done was make the wires neat. the guy said he couldn't do it for 2 weeks and it was $225.00 with a 1/2 deposit just to be put on the schudule. i said did not have a credit card but what i really meant to say was go f yourself. to update the response i got - when i was in the store you said it was $225 for 2.5 hours worth of work that equates to $90.00 an hour.on this fourm you are stating $150.00 per hour. also i told you the windshield was just replaced and i'm waiting on tint to go on top part. when i got home i told my roomate and we hooked it back in 5 min and we tested it and it works. we plugged some usb plug into the mount which the unit laches on to and that powered on the unit and inside cam. all i wanted was the wires strightened and tucked away. i never asked for a warrenty and wouldn't expect one if the cam blew out if all you did was tuck the wires. i just don't have a reciept from the oringnal install. but those who are good to me would of had a customer for life. i would of paid something like $50.00 - $75.00 give or take but apparently you think your too good for that. i don't do business with people who don't think their crap don't stink and tries to rip people off. there was no reason for a re install. it's been installed perfectly for a year

This place does exactly what it tells you they're gonna do. Like all auto shops they may find…read morethings wrong with your car that you were unaware of but they don't just do them and say you owe us. They take pictures, document it and give you an estimate of what it would be to fix. They have no problem if you say you don't want something done. Very easy to deal with. Expensive but honest and straightforward.

I had need of both an oil change and a full diagnostic inspection on a recently purchased used car…read more The entire team at Reilly Auto Repair was fantastic to work with, from Joe on intake to Zach the Service Advisor to the technician Gary. They completely understood the needs and did exactly what was required. They kept me very well informed and the final report was thorough and very understandable. I'll be using them for all non-warranty service. Totally satisfied.

Had my Audi S4 here for a repair on the AC, I was a bit nervous because I know how complex that…read morecould be. I was extremely happy with the result, no issues and they were very good at communicating and explain everything and the billing invoice process with a text link to review was easy as can be. No hesitation, I recommend This shop for your auto needs.

Beware! I liked them... but won't bring my truck back…read more They scammed me with part pricing. They charged me what their supplier charges them, as per they say. Those in the know, suppliers charge list prices than give huge discount when invoiced. The actual cost. I was charged $254.00 over the actual cost for parts... If I bought the actual parts myself, over the counter, retail. I paid the $800.00 bill that should have been no more than $550.00 total, after I researched. The work performed; replaced spark plug wires, spark plugs & Oil change. That's it. simple work. I complained, nicely and I was denied a refund. Beware!

**Attention** GO SEE…read moreCHRISTIAN WILSON!!!!! TRUST ME. So I've only done a review where it was after receiving some kind of service or making a purchase. But I just have to give a big shoutout to Christian at Daytona Mercedes. Even though I ultimately did not end up making the drive down to purchase the vehicle we made a deal on, Christian absolutely went above and beyond throughout the entire process. He was professional, patient, transparent as glass, and genuinely worked hard to try to put together a deal that made sense for me and my family. If it makes money it makes sense. What stood out the most was that he never made it feel like a typical pushy dealership experience. He communicated clearly, respected my time (especially since most of the communication was via text), worked through the numbers with me, followed up, and actually made me feel like he cared about earning my business the right way. The deal simply didn't work out in the end because of my family's timing and circumstances, but that had nothing to do with Christian's effort. He did everything he could on his end and handled the whole situation with class. If you're looking at a vehicle at Daytona Mercedes, I would absolutely recommend asking for Christian Wilson. Even without completing the purchase, he earned my respect and my recommendation. That says a lot. Huge thanks again Christian for working with me, You were stellar bro.

Contacted quite a few Mercedes dealerships in North Florida looking for just the right GLE 450. By…read morefar, Mercedes Benz of Daytona was the most positive experience. We worked with Seth Bellikkoff - he was great! Honest, straightforward guy with a no-nonsense approach. We came to a fair price quickly, the car was exactly what we were looking for, they took care of our lease return, answered all of our questions, and got us back on the road very quickly. For us, it was worth the 2-hour drive from Gainesville. Can't say enough positive things about these guys!

My husband and I were looking for a larger SUV for our family. He spent a lot of time looking at…read morereviews of different options then decided a diesel Escalade would be the best option. He found one in Fl and we live in NC. He reached out to the dealership and Nick was the one to respond. Nick helped us through the whole process of purchasing and even getting it delivered. Nick answered questions and was a lot of fun along the way. Thanks Nick!!

Horrible Customer Service. They offered me free car washes…read more& free oil changes for a year. When I went to get my car washed, they all act stupid, shrug their shoulders, and don't know anything. USELESS!