Im a business owner. This was my favorite place to have my vehicles serviced. People here are very…read morehelpful and they offer a great service. Theresa (Service Office), Steve Wallok (Service Advisor), Frank Johnson (Service Advisor), Mark (Greek), and their Service Manager, they are all great people to deal with. They are kind, understanding, always treating everyone with professional courtesy. I know I can count on any of them whenever i go there. Things will get done and done right. But unfortunately my wife and I had a terrible ( I mean terrible experience) and I want everyone to know this. We went there to drop 2 vehicles for service and we were waiting at the door to talk to this "new" service advisor. His name is KWAUNE AMLIN. The whole time he was acting like we weren't there, then he stepped out of the door with brute force. We thought he was going to push us out of his way. Very rude. Didn't say a word to us but instead yelled to his coworker WHAT IS THIS? Pointing at us (meaning what are these people doing here?) even his colleague was in shock with the way he say it. He (KWAUNE AMLIN) was out of his mind. Very Rude, disrespectful not just to us ( my wife and I) but also his coworker. I had to ask someone to talk to his manager, which was very helpful, respectful and understanding. Stop to hear our concerns and offer himself to do whenever necessary to have our work done. But to anyone reading this review. Stay away from Mr. Amlin, this is the kind of employee that give the business BAD REPUTATION and rotten the work environment, making everyone else uneasy. I imagine Kwaune a very bad colleague to work with. This was a single bad experience I had with him, but I imagine having to deal with him everyday. I feel sorry for everyone else there. I hope this comes to the general manager. So things will change and MAYBE He would have a second chance to change. Bottom line is this: If you are looking to a place you can trust for a reliable service. Ford of Port Richey is great. But just hope you dont get to deal with KWAUNE AMLIN (Service Advisor), or at list get to deal with him when he's having a bad day.

Bought a brand new Ford f-150 3 years ago. From. The start we had a battery issue. Took to them…read moremany times for it. For them to Tell us there's no issue. They refused to replace the battery with only a few thousand miles on it. Over time we got use to the sound of it being dead and then would Click over. Finally this year we had to put a brand new battery in it just 2 months ago. This Morning we get ready to leave the truck was Totally dead we had to get jumped and then dashboard said battery low. This is not acceptable with a brand new truck. I have cancer and we ride around with a paraplegic adult son in a wheelchair. What happens if it just stops. I feel our lives are at risk. We only have 30,000 miles on it but this is a persistent problem they won't listen to us!!! Major law suite if we get injured in a wreck Because of this problem. They are no help

The 2016 YELP Review #238:…read more I don't normally give five 5-stars as part of my first experience but, this is my first experience since joining Yelp. In the past I've been here plenty. I'd like to start off by saying a big thank you to John who works at this location. He help me do something very simple, which was find the right oil for my car. Something I could have easily done for myself but, he knew about the sale price on a name brand oil that was even cheaper than the house brand. The simplicity behind saving me money insures my return as a customer or as I like to say, in jest, insures my being a repeat offender. Thanks John

Took my wife's car in because the battery would not start the car. I had bought it there a little…read moreover 2 years ago and it had a 3 year replacement warranty. Was told that battery was weak and would not replace it. It had 100 cold cranking amps less than original. So I took it next door to auto zone who told me battery was bad and needed replaced. Earlier in the week, my vehicle had a weak battery also. It was a 3 year battery also I did not have the receipt with me but the salesman said it was 1 month out of warrant. After purchasing a new battery I checked my receipt at office and found the battery to actually be 6 months in warranty. I was lied to my face and they do not honor warranties. I will never shop at an advance auto parts again. Buyer beware

Hate to give a 1 star due to today's incident, however it may be the only way management knows…read morewhat's happening. The woman working the counter after 2pm on 5-16 doesn't seem to be the best choice for front counter sales. In front of 6-8 customers spoke to her COWORKER as if it was above her pay. Treated him very hostile at times speaking to him like he was a child for all of us to hear. 3 other gentleman, 1 was my family were also punching bags for her . We all discussed it is why I know everyone picked up on it. I'm not sure how things go in "TEXAS", around here TEAM WORK MAKES THE DREAM WORK!!!! Her coworker deserves an apology. An apology the sets stage for employee standards.

When I bought my car I was given the wrong battery and wasn't aware. When I came in here the…read moremanager Cynthia took a look at my car and immediately knew it was the wrong one and fixed every issue I had. She went above and beyond and helped me with everything I needed. Her customer service skills are truly amazing. I will continue to come back here.

So glad to have found this place. Scott and company were able to rebuild an AC compressor for my…read moretruck that simply isn't available anywhere else. It took a few weeks but the work was done right and the AC in my little truck is back on the job in time for the summer heat. If you're struggling to find an obsolete compressor, give these folks a shot at repairing your existing one. Worked out great for me and the cost was very fair.

I couldn't be happier to have found this company. I have a 1st generation 3000GT Vr-4 which a/c…read morecompressors are notoriously impossible to find nowadays. I had suffered with the brutal heat here in Hawai'i for years. At first I was dubious of claims that a company could fix any compressor from Bobcats to Bentleys. I took a chance and I'm glad I did. I have more of these discontinued compressors that I'll be sending to be repaired. Also Scott is more than helpful for any questions you have. A tip is sending the compressor in first or calling ahead of time before making your order. Five stars for sure.

Yards that charge an entry fee make no sense to me. It only serves to keep browsers like me out…read more I have an older car with no real issues, but I might just buy something if it looks like an upgrade to what my car already has. What I won't do is pay you for the "privilege" of tripping over your twisted metal. Jesus, even carnivals have figured out that you charge people AFTER letting them in free. Get bent Ben!

I am truly baffled at how many positive reviews this place has on other review sites. It's also a u…read morepull it at a $2 entry fee per person. Stopped by advance and Napa after this salvage yard. I actually saved money. I would of over paid if purchased the 3 parts I was in need of from them. On top of it the parts are used untested rusted pieces. Advance same parts were $5 plus cheaper than Ben's salvage, for each part. Not sure if this company is under new ownership or not. I will not be returning, well never will go back. I suggest checking out other U-Pull-It before Ben's. Actually make Ben's Last. It's also $2 entry per person, which also doesn't make sense. But whatever. Not sure how they are still in business. If possible if I could rate Zero Stars, I would.

Not the cleanest, most organized or best stocked Autozone in the tri-county area, but it's very…read moreclose to my buddy's house where we happen to turn a lot of wrenches, so we end up here a lot. The store is in a blue collar neighborhood where people do a lot of their own repairs, so that might contribute to the store's traipsed on appearance at times.

Great store - employees were attentive and helpful - Queen was amazing with her knowledge and…read morecustomer care!