Let me tell you, if you ever need towing or any type of auto repair, I very highly recommend…read morecalling Smith Auto on BELLFORK ROAD JACKSONVILLE, NC! I have used them multiple times for repairs and towing plus inspections along with many other type of repairs. This Smiths Auto ONLY, not to be confused with the Smiths on Ramsey Road (since that owner is a total turd plus i got there for an inspection at 11:15 am and i was told that there only mechanic had to go to lunch first and hes getting ready to leave so i woul have to come back at 1:00 so i drove straight to the very best Auto Repair and Towing Business in Jacksonville on Bell Fork Road, Jacksonville. They finished my inspection in about 15 minutes and took my car straight back. I promise you that you will be more than satisfied having all of your auto needs taken care of there.

My drive side wiper stop working while there's was a rain storm. I called Smith Auto for help as I…read morecouldn't drive it. I gave my information of the car as well. He ordered the part which was not used as it was my wiper was bent and he replaced. Quickly and I was off running. Professional, kind, and quick action. So I have to say if you have any problems with your vehicle call Smith auto Service. I had not gone to them in a long time, but if any issues with my car, definitely going there. The value for the work done was perfect I want to Thank them for a job well done.

if I could give 0 stars I would. Came here to just rent a U-Haul trailer and the man at the desk…read morewas horrible and had the worst attitude. He accused me of having one with him, by that time I had enough and was just ready to get out of there. Never been spoken to like that from someone who I was coming to for a service. Never coming back to rent a trailer or get any mods done to my truck. 0/10 don't recommend.

The guys that work here suck. Terrible attitude. If you want someone to give you an attitude and…read moretry to talk down to you because you want to spend money at their store, this is the place to go. Definitely won't go here and wouldn't recommend it to anyone at all. Thing is I've bought subs from this place before and the only reason I ignored their ugly attitude was because I was too excited about having a new car to care. Don't go here trust me.

I visited the store on gum branch in Jacksonville today when i walked in in waited few minutes…read morebefore the actually spoke to me an when the gentleman did he said how can i help you old man, i am 62 yrs old an i am old compared to them but i really expected to be treated better thst that the actual service was performed was ok, in my day we treated people with respect an the customer was always first before carrying on conversations with other employees about things that not related to the tire & service business

The employees were friendly, polite, and quick with their service. Will be returning to this…read morespecific location again in the future.

If you are looking to buy a Honda, drop by and see Saleh Gabsi, in Sales. He is very informative…read moreand will go that extra to be helpful. He is truly a good and honest person who will treat you right. I highly recommend him!

TL;DR -quoted 1800 for clutch…read more-Service advisor realised a mistake but didnt call back even after I called. -new quote is 4k for clutch -tech claimed he tightened lines to slave cylinder but it was found loose and leaking by another shop. Military. Brought in a 2006 Honda Civic Si to look over some work a previous shop did for clutch not coming back up and the shop not using OEM parts like they told me. Dealer quoted 165.00 for inspection of clutch system and an additional 165 for AC issue. Tech determined the slave cylinder was empty, which was the original issue i had corrected and claimed the previous shop didnt bleed system. Car had been driven 3000 miles from Chicago to here since repair with no issues until recently. Tech replaces slave cylinder with OEM cylinder and then claims it didnt fix the issue. Service advisor quotes me 1800 for clutch and throw out bearing. I sit on it for a day and call back the following day and speak with a different advisor and she says the quote for a new clutch is 4k, 2200 more than the day before. Aside from that being outrageous even with mark ups, I wait to speak with the original service advisor while a note was left at her desk for her to call me. Following morning comes and goes and i go to the dealer to get my car back after being quoted by a transmission shop 3100 to replace the clutch AND master cylinder. SA says she saw the note but was busy and didnt call me back by 130pm. I pay the 650, ridiculous, and have the car towed to a shop. The transmission shop puts it on a lift and immediately notices the lines coming from the slave cylinder are leaking due to not being secured. I call the dealer back and ask how they determined the clutch was bad if the slave cylinder was leaking fluid and he said he tightened down the bolts. So I ask how they became loose after sitting in the dealer parking lot overnight. To which he had no response. Mind you, this is the 3rd slave cylinder that has been leaking and I gave him the back story. Never going to this dealer for anything or any reason. I might go out of my way not to even drive past it.

Been going to Patriot Automotive for the last several years since we moved here. Had a couple…read morenot-so-good experiences at the local Honda dealership. At Patriot, they're honest, straightforward and tell you what you need; and what you don't need.

I felt the workers wer dishonest , quoting one price & charging another ( cash only). then rude &…read morethreatening after they didn't approve of me taking things out of my vehicle that belonged to me( personal property). will never give them a good referral .

Honest and reliable. Best prices in the area. These folks…read moreknow what their doing. Been going there since they opened. They never let me down. Have an 1984 Chevy S 10 pick up I use to pick up animal feed and they keep it in perfect shape. A while back had a jeep Cherokee that needed repairs. They ordered the parts. Welded the frame and problem fixed. Thanks guys for all you do.

Great place to bring your vehicle if you need work done. They put near hub bearing assemblies on…read moreboth front left and right. Also new cv axles and brake rotors. And charged me a fair price. 100% recommend. Father and son owned shop. Very personable and friendly.

I want to start out by saying Chris the manager is absolutely amazing! To start off when I first…read morewalked in I was in a panic because I was headed to Michigan to take my kids home and I was supposed to get a rental car and that fell though so I was in a panic on making sure I got my car safe to drive a 13 drive there and back. Chris immediately insured me that I was in good hands and he was going to take care of me, and that was an understatement! He did so very much for me. I don't have the best car and it definitely wasn't safe to take 13 hrs there and back the way it was but when I left it most definitely was safe! I went there with very little money and knew I at least needed 2 tires because my tires were completely bald. And I knew I needed an alignment because I didn't want my alignment to ruin my new tires but I knew I didn't have the money for all that, he went outside to check my tires and he immediately came in and said you know you need windshield wipers it's blade to windshield and I completely forgot about that but he definitely was right (he wasn't trying to get money out of me!), I let him know only had to much money and he said no problem I am going to make sure you are going to get to and from Michigan safe with your kids! He then about 2 hrs later after he done out my car on the alignment stand and checked that and stated to me just to let you know you need front break pads, I asked him if I would make it there and back safe, and he said my personal opinion would be no. Well at this time I was already over $40 out of budget and I was panicking, well I came up wit the money because at this point I definitely trust him and he did that also. I could of not got a better price anywhere else or someone who cared so much about our well being. He did 2 tires, break pads, 2 windshield wipers, and an alignment! He helped me the VERY best he could! I can't say thank you enough because without Chris I wouldn't of been able to get my kids home safely and I could tell that was in his concern! Chris needs the most recognition that he can get he is absolutely amazing! Thank you Chris you got my girlfriend, my self, and my kids to Mi and back safely!

Husband heard noises when driving from the front of his Ram truck near the wheels. He took it in…read morethinking he needed an alignment. They told him the upper and lower control arms needed replacing which was going to be a $2700 job. We wanted to get a second opinion so we went to c-side auto repair. They told us that the control arms were perfectly fine and the only thing that was wrong was the wheel bearings on the passenger side were bad. So instead of paying $2700 we paid $400. What's scary is that if we would've paid the money to get the control arms replaced my husband would still be driving on bad wheel bearings. It's unfortunate that Mavis would rather upcharge you for a job that doesn't even need to be done rather than worry about your safety and the safety of others on the road. Highly recommend c side auto repair!

They quoted me a price, went well below the price and did extra work too! Very friendly honest and…read moreefficient.

My vehicle was towed toD&D AutoCorrect Service and the family run business was great...until they…read moreweren't. They told my daughter and I that they would have my vehicle ready 11/8/24 I said okay pick up up on Monday. I talked to them Thursday and Friday and said if pick up on Monday. I called Monday morning had to leave VM. To call returned so I called again and left VM. Then I got mad and started calling all their numbers. And the number on their website that says text this number for quicker service...is a landline and can't text it!! Here it is Tuesday almost noon, their phone still not being picked up, no word on if my vehicle is fixed. Sorry this place gets an F !!!