Calling this place a salvage yard is misleading. They sell garbage and pass it off as usable parts…read more Total waste of money.

Requested car be picked up to scrap and was completed from start to finish within 3 hours of…read moreinitial contact. Very friendly and prompt service from initial call, the tow truck driver to the office staff to pick up my check. High quality and good value from start to finish.

Used to be reasonably priced, charged me $60 per tire for mount and balancing. $270 after tax…read more Tires psi were 33,35,45 and 48 after. Don't know if it's because I'm a woman or what but could at least have filled them properly if they were going to over charge. Last time my husband came for our other vehicle it was $30 per.

Tires and inspections, anything else, I would NOT recommend…read more Low Down and Trifling...I literally wasted $450 for nothing. 20 years of living in Jacksonville, I should've known better. If you knew what you recommended, was not going to fix my vehicle, why would you even do it...clearly no honor or integrity. Why the hell (did/would/should) I have expected an honest mechanic? Is there even a such thing? Lesson learned. We all get burned, it happens, but you're damned sure going to get this negative review. Luckily for them, I value my freedom more than going to prison.

JDM automotive has to be the best mechanic shop I have ever conducted business with Chris did an…read moreamazing job with my Subaru in the short amount of time that i left before I PCSed. Mr Larry also assisted me and my dad when it came to securing my subie on the trailer and loading it. These days it's hard to find honest and trustworthy mechanics. These guys are the honestly some of the best people and are very knowledgeable in their craft. Thank you JDM automotive we don't deserve people like you guys.

Awesome guys, good prices, very helpful and welcoming. Stopped in for parts from passing by and…read morethey had plenty to talk about. You can tell they actually enjoy their jobs and they aren't in just for money.

Great shop...fixed my jeep same day and got me back on the road. Jeff the tech explained it non…read moremechanic style to me so I understood exactly what he was doing. Super customer service.

I would give 0 stars if that was an option. Got my vehicle towed there in hopes of getting it…read morerunning. Was quoted one price and then told later it would be thousands of dollars more. Upon going to pick up the vehicle and given an abundance of attitude on the phone and in the office by every employee and the owner. This is not a business that i would send anyone too. Do not waste your time or money even calling this place at all!!

Great quick quality service. Kept me informed and were very upfront and honest when it came to the…read morerepairs needed and those are were a nice to have. I opted to get some routine maintenance done and they gave me a discount as they were already taking apart most of the engine. They saved me some money and did a great job. Would go back when needed and highly recommend!!

So sorry Cliff's was recommended to us. My husband's Corvette has been back and forth there for 6…read moreweeks. They have messed up everything they touched. My husband usually does work himself, but he thought he would treat himself and not have to crawl under it. They have caused leaks and broken door panel clips. Thank goodness this isn't our main car. They said they would pay for him to take it elsewhere, but then wouldn't. The owner acted so awful. This has also caused such stress in our lives. NEVER do business with Cliff's!!!!

Prompt expert service at a reasonable price in Jacksonville, yes it's true.Fixed bad repair in no…read moretime after towing from Swansboro. My new go to shop

Im given 1 star because i wasn't able to give anything less ive been bringing my family vehicles…read moreand business vehicle to this shop for a few years now ..after my recent encounter I will be finding a new local shop to do business with..I dont have enough space on here to go in to all the situations ive been threw with this shop.What I can tell ya is The honesty/ trustworthy ,the workmanship, the length of time you wait for things to be done and the prices that you pay NOT for the actual work but WHAT the computer says he should charge SO all im saying is seeking other shops in the area before committing to this garage its sad that I had to come on and leave a review like this i had really thought we had built a good customer/business relationship But i was wrong ..

The reviews speak for themselves-Rick's Repair Service in Sneads Ferry took great care of my 2021…read moreF-150. I came in with a shaking/misfire issue and instead of just throwing random parts at it, they spent the time to properly diagnose the problem. Turned out to be a bad ignition coil on cylinder 2, and they got it fixed quickly and at a fair price. What stood out most was the honesty and professionalism. They recommended a carbon cleaning service for later on but made it clear there was no pressure at all. The owner even told me he'd rather spend extra time diagnosing the issue correctly than waste my money replacing unnecessary parts, which is hard to find nowadays. Truck is running smooth again and I definitely trust these guys. Highly recommend Rick's Repair Service if you want honest mechanics that actually care about doing the job right. Kudos to these technicians, they have definitely earned my business in the future!

While on our way to Topsail from out of town, our check engine light started flashing and the…read moreengine was misfiring. Quick search for the nearest mechanic was Rick's. We showed up a little after 4 pm and even though they close at 5 pm, they took a look. They found the problem and got us back on the road. Awesome service and great people!

Let me tell you, if you ever need towing or any type of auto repair, I very highly recommend…read morecalling Smith Auto on BELLFORK ROAD JACKSONVILLE, NC! I have used them multiple times for repairs and towing plus inspections along with many other type of repairs. This Smiths Auto ONLY, not to be confused with the Smiths on Ramsey Road (since that owner is a total turd plus i got there for an inspection at 11:15 am and i was told that there only mechanic had to go to lunch first and hes getting ready to leave so i woul have to come back at 1:00 so i drove straight to the very best Auto Repair and Towing Business in Jacksonville on Bell Fork Road, Jacksonville. They finished my inspection in about 15 minutes and took my car straight back. I promise you that you will be more than satisfied having all of your auto needs taken care of there.

My drive side wiper stop working while there's was a rain storm. I called Smith Auto for help as I…read morecouldn't drive it. I gave my information of the car as well. He ordered the part which was not used as it was my wiper was bent and he replaced. Quickly and I was off running. Professional, kind, and quick action. So I have to say if you have any problems with your vehicle call Smith auto Service. I had not gone to them in a long time, but if any issues with my car, definitely going there. The value for the work done was perfect I want to Thank them for a job well done.

If you need suspension work, this is the shop to go to. They did a great job on the suspension…read moreenhancements I needed for an upcoming camper purchase.

Stopped by there shop on 6-10-2025 as soon as I walked in I was greeted by a very professional…read moregentleman by the name of Jon. Jon made the buying process very easy and made the necessary phone calls to make sure all parts were available. I feel very comfortable having work done at this shop. I will definitely be referring business there way!

A++ I am new to Jacksonville and found myself in need of some minor body work on my Camry. I…read morecouldn't have landed better. From the first phone call to the last handshake my experience was great. I highly recommend Excel .

I had some unsightly blemishes on my interior trim so I asked if the guys at Excel could refinish…read morethe trim rather then me buying a new piece. They were able to repaint the trim and I took the opportunity to add a custom touch to my interior by changing the OEM silver color to a nice tan color. A few days later I was able to pick up the trim piece. The shape and texture of the dash piece did not allow for the painted trim to be 100% precisely masked so Excel offered to touch up some areas of overspray later in the week when the paint was completely dry. I wound up just taking care of the overspray myself and I even added some pinstripes with some vinyl wrap. I'm happy over all with the job excel did was glad they were able to help me out as quite a few shops refused to accept the job.