DO NOT GO TO THIS PLACE! I wish I could give it 0 Stars! I…read morerequested to purchase high beams for my vehicle but did not have knowledge of which brand/size was needed. The salesman supposedly looked up what I needed & conveniently recommended the most expensive brand and type they had in stock. While having the mechanic replace the part I purchased, he discovered that the salesman incorrectly sold me low beams, rather than the high beams I requested. I want to specify that I did inform the salesman that I was not at all knowledgeable of cars and requested assistance with identifying and recommending the selection I ended up purchasing (he even pulled it off the shelf for me). When I returned to this location and advised them of the error, I was told I could not exchange it for the correct high beams I initially asked for solely due to the fact that they were no longer able to resell the item because the box had been opened. Apparently, it is store policy to recommend and sell incorrect parts/items and to not take accountability for any errors on their behalf. I am even more ashamed to admit this is the SECOND time they have suggested an incorrect item and have taken advantage of someone who asks for help. However, each time my husband has been present with me, their knowledge about auto supplies and parts is miraculously accurate. I have been sold incorrect items each time I have gone by myself unfortunately.

Thank you Stan for going above and beyond with exceptional service today with my battery…read morereplacement. The parts needed were ready when I arrived and Stan was able to replace my battery like the Pro that he clearly is. This location has a great team, they know what they're doing, and I will be sure to send many others your way. Thank you Stan and Advance Auto Parts team at this location, I know I can trust my vehicle and auto part needs with you.

Amazing! Jeremie helped me diagnose my car issue in a promptly manner, very professional, and…read moreknowledgeable. Thank god for auto zone they saved me right now to replace my car battery! Thank you Jeremie!

They honor veterans by giving us a 10% discount. I went there and bought wiper blades & they…read moreinstalled them for me.

On 2/10/25, I received an Onstar email that my tire was flat. I'm at work at the time and go to…read morethe office garage where my car is parked and sure enough my tire is flat. One of my coworkers suggested I go to Goodyear, as it's close by and they had a good experience there, getting a repair in 30 mins. I keep an air compressor in my car, so I inflated the tire and make the 4 min drive to Goodyear. Sherrie took care of me right away. I explained that I was there to fix a flat and I'll wait for the repair. Once the Tech completed the repair, Sherrie called me up to the desk to pay, which was a little over $25. She then also suggested replacing all 4 of my tires, as 3 of them had low tread. She printed the quote, which I was appreciative for as I was planning on replacing my tires soon. I take my car and go straight home. Today, the morning of 2/11/25, I come outside ready to drive to work, to see the same tire that I brought for repair yesterday, is again completely flat today. So the flat is taken off and the spare put on, so I can bring the tire back to Goodyear to fix the repair I paid for yesterday. Unfortunately, Sherrie wasn't in, but Chris was. Chris was pleasant and also helped me right away. He said they'd have to look at the tire and he'd call me to let me know what happened. As I left to go back to work, Chris calls and says that it's a separate hole than what they repaired yesterday and they would have to charge me another repair. I was surprised that I would have to pay again for a repair that occurred less than 24 hours before as there is a possibility it was missed with the original repair and not a new hole. I told him, I brought my tire to your company as the experts to fix a flat tire, whatever that may entail. I didn't feel that I should have to pay again, especially with it being less than 24 hours. He said, all he could do was give me a $5 discount, which I thanked him for. When I came back to have the re-repaired Tire put back on, I thanked Chris again for the discount, but let him know that my family was less than happy that I'm paying again, at all, for this re-repair, and we'll now be going to Costco for the new tires, as my family no longer wants to use Sherrie's quote. To which Chris replied, you could go to Costco, but you would be getting a 'club tire'. I don't know what that means and I think the point was lost on him, that charging me another $20 today, is losing you hundreds of dollars in the future, as I won't be spending any more money here. I do have to say that both Service Reps were pleasant and nice, but I think Chris lost an opportunity to retain a customer.

I had the best experience with an employee named, Carlos from the parts department. He was very…read morehelpful and knowledgeable. I told him my issue with my car and he told me exactly what I needed and I was able to replace the part to my car with no issues and it's working great.

Richard was a great help. he helped me get my headlights and wipers installed. he had amazing…read morecustomer service and was very helpful throughout my whole experience. Richard was very friendly and provided great service.

8:47 and they close @ 9.. but door was locked and shut. All the lights were on. What a giant waste…read moreof gas, I could've made it somewhere else on time. Really frustrating never going here again :(

I received excellent customer service today from Sean at the Military and Summit Oreily Store in…read moreWest Palm Beach, Florida. Sean went the extra mile to check the car to determine if I needed new terminals. He said the terminals were good. I just needed to proper battery for the car. He sold me the correct battery, installed it and check the car to see if the alternator was good. Everything took less than 15 minutes to complete. I was very please for his excellent customer service today.

Francisco is amazing!!! Carrying the ship here he helped us even when it was extremely busy and he…read morewas the only one who was working the front. Give that man a raise!!!