Tribute is buttoned up and beautiful. Had a blown fuse for the fog lights and can't say enough about how awesome Gabriel Garcia at advance auto parts was for helping me identify which fuse and then helping me replace it. I'm writing them a five star review this evening. Thanks Gabriel! read more

Josie has been nothing but amazing. She helped me with some codes due to my check engine light being on. Provided great feedback. Patrick helped put in a new battery for me. Super kind and provided some additional details about some issues I have with our car. Everyone at this location is kind, helpful and knowledgeable. I won't go anywhere else. Thank you. read more

worst store ever they don't even check there inventory and sell old used part that are even from their store and don't wanna return the part and accuse you of swapping it read more

Went in there to purchase two items. Two employees didn't even acknowledge I was there. They were helping two other customers outside. I waited for a while, then ended up putting my merchandise back and left the store. I would recommend they brush up on their customer skills. read more

I recently worked with the Longmont store on Ken Pratt Pkwy for parts for my Hyundai Elantra. Patrick was very helpful over the phone, and Mariyah was a pleasure to work with when I picked up the parts. They matched the price for a wheel bearing and hub assembly from Autozone and O'Reillys, and were able to get the parts I needed in their store in less than a day. Thank you Patrick and Mariyah. Keep up the good work! read more

Junior really helped us out. I went in there looking for windshield wipers and he explained and showed me what I needed. As I tried to drive out of the parking lot my car wouldn't reverse. We went back in and Junior actually came out (while in the snow) to check what was wrong. He found a loose brake caliper bracket which caused my front brake to seize up, advised me on the dangers and safeties (so helpful), gave me an estimate, and just overall truly went above and beyond. Thank you so much Junior, I really appreciate your ethics and hard work! read more

Great guys, professional. Very knowledgeable but, even better, willing to admit if they don't know something. Tiago was especially helpful

The manager John was fantastic! I accidentally touched my new headlight bulbs with my bare hands while opening them and the skin oils ruined them but they replaced them for free even though it was my mistake. Then John came out and installed the parts correctly himself! He had overheard me asking for instructions on installation and took care of the whole process for me. Six star service! Thanks! read more

Big sign on door that says free battery install. But I guess it all depends on if they are in the mood. They told me they needed to remove the whole cover under the hood and many nuts that where unassailable. Tried to tell them was only 3 clips and small part over cover just lifted out of the way but they didn't want to hear what I had to say. Went back inside they said have a nice day like they didn't even want to sell me a battery. Finally got a new battery drove all the back home, swapped the the old battery with the new one took all of 10mins. Then had to drive back over to advanced auto (15miles one way). They need to stop advertising free battery install! Buyer beware read more

These guys were very helpful with parts and service. I purchased some tail light bulbs and off to install them. My daughter had very limited tools so back to the store I went. They asked what I needed and I said to buy a socket to change tail lites. They said why buy one when you can borrow one from us do the job bring it back. Sweet thanks again read more

Best auto parts store in town! Very helpful and very friendly staff. We have bought quite a few parts from here and have never been disappointed. We even bought a part and it was the wrong one. We lost the receipt and they returned it anyway! Can't say enough good things about this store! read more

Worst customer service I ever received from a store in my entire life. Don't recommend going unless your trying to be the only one in line for a fat minute. They'll keep you waiting... never coming again. read more

We came in with a dead battery...Mathew at Advance Auto Parts was extremely helpful! He checked the battery, worked with us to pick out a replacement and installed the battery. He answered all of our questions and was on top off our needs! Highly recommend Advance Auto Parts, and Matthew. read more

I had the misfortune of my Land Rover breaking down in front of this place, everything worked except it stalled, as soon as it fired up. Baffled I asked if the customer service guy aka "the certified Nissan tech" if he could test a few things. It did not seem like he even had a reading for the scanner before he told me that I needed a new alternator, never even recived a printout saying so. The part wasn't in stock, so I ordered it, left it over night. I came back the next day to put new part in, only to find out my old one was fine, I made them test the alternator inside the store 3x & it was fine. At this point I demanded the manager to take back the useless new part he sold me, he finally did, after much hassle & debate. Apparently it is their policy not to except returns after you have installed them, even if they are the ones who gave you the opportunistic misdiagnosis for a $350 alternator. Beware. read more

The people at Advance Auto Parts have never steered me in the wrong direction. As someone who until recently has had no experience with minor do-it-yourself auto maintenance, I have received very helpful direction from these guys. Depending on what you buy, they install it for you (windshield wipers, batteries) or make sure you have what you need to do the installation yourself. read more

This rating is primarily based on the lack of customer service received on multiple visits to this location. One or two visits where not a single person in the store acknowledges you until you are at the counter to check out, I can actually forgive. I own a local service type business and know that sometimes a customer just slips through the cracks. It's definitely not a good thing, but it can happen. No business gets it right all the time. However, I've visited this store half a dozen times in the past 2 months (bought a new car in July and need car stuff) and have not been greeted or offered any assistance at all. Today's visit prompted me to finally go online and write a review. When there are multiple store associates (including a manager) on hand and only three other customers shopping, I would think it might not be too hard to check in with all customers. I'm a pretty independent shopper most of the time, but do welcome a friendly 'hello' and offer of assistance. I'll be shopping at the other auto parts stores in town until something changes at this location. read more

Top-notch customer service. We purchased batteries from a competitor that were still under warranty. We were having an issue with the batteries while out traveling, so we stopped at another location of the same company for assistance. They were unknowledgeable regarding the product they sell, and after two days of hassle and unresolved issues we were forced to look elsewhere for help. I actually went in to Advance Auto parts looking for a specific type of charger. Dom showed me what he had in stock, but then went a step further and asked what the problem was. After further discussion he offered to put the batteries on their chargers, which is all we needed. Dom was courteous, helpful and he didn't try to make up answers for anything he didn't know first hand. It was incredibly refreshing after the previous two days of hassle with the other store. If I were a resident of the area I wouldn't give my business to anyone else! Thank you Dom and Advanced Auto for outstanding service!! read more

Stopped by for some brake parts I had ordered online - they were ready for me when I stopped in 20 minutes later. The guy at the counter signed me up for their rewards program so I could get a $20 'reward' to use in their store. Seems the store is well stocked and the staff is friendly and knowledgable. I recently moved to Longmont and will probably make this my go-to store! Thank you! read more