I've had work done there twice and it was both quality and very reasonably priced! Small family…read moreshop that is very easy to work with and honest! It can be hard to find good shops when you need one in trucking and this is one you should call on if you need work in Wythville!

1-Star Review -- Extremely Disappointing Experience…read more I run a hotshot transportation company, and was stranded in hillsville Virginia August 22. Had a radiator leak and had to call wytheville auto and truck repair to get a tow, due to other companies not being able to help. When the tow truck driver arrived, there was no greeting or explanation--he simply handed me paperwork to sign and hooked up my truck. Once we arrived at the shop, I waited over an hour before anyone looked at the truck. I was then told that I needed a radiator. I was quoted approximately $900 for the radiator, even though I later found the same type of radiator available for significantly less. I was also charged four hours of labor for the diagnosis/inspection. Because I was stranded and needed to get back on the road, I reluctantly agreed to the repair. I was told the radiator would arrive Monday and was given the impression that my truck would be repaired and ready to go that day. Because there was no Uber or taxi service available in the area, I also had to spend the weekend in a hotel. The shop wanted to charge me $75 for transportation, but fortunately a very kind man named Ronnie helped me get to the hotel for $50. Monday morning around 9 AM, I received a call saying that they had my truck torn apart, but the radiator was still about two hours away. I was told that once it arrived, they would install it and hopefully have me back on the road. The radiator apparently did not arrive until around 3 PM. I waited the rest of the day without receiving an update and eventually called the shop myself. I was then told that they didn't think the truck would be ready that day because the shop closed at 5 PM and they weren't going to overwork their mechanics. I understand that mechanics have working hours and that unexpected delays happen. However, I run a transportation business and had customers waiting for their vehicles. When I explained the situation and how much the delay was affecting my business, the conversation became unprofessional, and I was called a "bitch." That was completely unacceptable, especially when I was simply trying to get information about my truck and get back to work. I ended up spending another night in Wytheville and finally called the shop Tuesday morning. Shortly before lunch, I was told that my truck was ready. What bothered me again was that nobody from the shop contacted me to let me know it was finished--I had to call them myself. When I arrived, my final bill was approximately $2,700 for a tow and what was supposed to be a radiator repair. Considering the amount of money I paid, I expected the truck to be properly repaired and for someone to explain exactly what work had been performed. Unfortunately, about two hours after leaving the shop, I had to pull over and refill the coolant because it was still leaking. Another two hours later, I had to stop again and refill it. I had just paid $2,700 and was experiencing essentially the same problem I originally brought the truck in for. When I picked up the truck, nobody properly explained what had been repaired, what they had replaced, or what I should watch for after the repair. It felt like I paid the bill, received my keys, and was sent on my way. I understand that breakdowns happen and that repairs can sometimes take longer than expected. What I have a problem with is the lack of communication, the way I was treated, the price I was charged, and most importantly, paying approximately $2,700 and still having the same coolant leak shortly afterward. As someone who depends on my truck for my livelihood, this experience cost me not only a significant amount of money, but also several days of work, hotel expenses, and additional time dealing with a truck that still wasn't properly repaired. Based on my experience, I would not recommend Wytheville Auto & Truck Repair. I sincerely regret using this shop and would encourage other drivers and business owners to get a second opinion and compare prices before authorizing major repairs here.

Date of Service: August 29, 2025. Can't say enough nice…read morethings about Pike's Garage and specifically, Chavez Spencer. 5 stars and beyond! Best mechanical repair service I've ever experienced and I've been a car owner for 40 years. Chavez saved my sanity. So polite, honest, respectful, timely and fair. He worked through lunch on a Saturday afternoon to help me out. Love this guy!! Thank you, Chavez!!! Elizabeth Blevins

I was worried about what appeared to be a leak in my car, and it was a holiday. So, I decided to…read morecall Pike's just to see if they were in. Not only were then in, they saw me within 1/2 hour! They were so courteous and kind! They had the issue diagnosed and taken care of very shortly! I highly recommend them!!

Cannot thank these guys enough! They bailed us out of a tricky situation after the wheel bearing…read morebroke on our boat trailer on our way to the lake. He had to pull our trailer with the boat still on it up onto the rollback without one of the tires, even though he had never attempted such a thing before. I cannot thank them enough for being so kind and helpful on a Friday evening on a holiday weekend. Their service wasn't JUST good, it was FANTASTIC. Thank you Aaron!

Just incredible customer service. I was in an accident on the freeway with two small kids in awful…read moreweather... on a race weekend. Meadowview helped me calm the kids and drove us an extra hour to find a hotel that had room, then helped me unload my stuffed car in the middle of the night. I couldn't be more grateful for such kind and reliable help during a tough time.

While visiting my dad, he was in need of a new set of tires. After calling around to a couple of…read moreplaces I called this, still family owned Thompson Tire and boy I'm glad I did! If you're ever in the area and in need of tires, PLEASE stop here and meet Bill, the owner. The honest service provided was second to none. Also while you're here, ask Bill to give you the history that makes Marion what it is. Again, I'm glad we came here, especially to support a local, family owned business. - and the price was just right, nothing upsold that wasn't needed.

Great family run business. They treat you like a friend and service their customers professionally.read more

i always get great service every time billy always does great work i will not take my car no where…read moreelse

We were stranded from out of town. We bought a truck that continually broke down . We had to leave…read moreit with him and return home. We had run out of medicines and other issues. It was towed 4 times before getting it home. It had been in 3 different shops. All had found things wrong. It kept throwing 18 codes. He was the only one that put things together. He found melted wires in the motor wiring harness. He gave us an estimate to repair it and had it repaired on time. The final bill was %25 lower than the estimate. He could have easily taken advantage of us but he's an honest person and very good mechanic. After we made it back home, he called the next day to make sure we made it. He is highly recommended.

-0 knowledge about mechanical issue, they charged me $50 for installation my break pad which I…read morebrought with me he took out the emergency brake piece and he through it in the trunk because he did not know what to do with it. I wanted to show him a Vedic how to install it he ignored me completely. They need to reimburse me back my money which should not have charge me a penny.

My husband and I were traveling through the area headed from NY to NC when we had a mechanical…read moreissue that left us stranded. We called and a very nice gentleman told us there was no one in the shop today given that is was Sunday afternoon but that he would see if he could reach someone to assist us. He advised he would call us right back. He did and within 20 minutes we had two very nice guys there helping to get us back on the road. Very thankful for them taking the time on their day off to come out and get us back underway

Brian does the best alignments around , besides very comprehensive repairs. Reasonable rates. Vey…read moreprofessional service. But he stays booked up most of the time.

Awful experience! I work til 5pm and dropped the vehicle off on lunch. I was told someone is in…read morethere every evening until dark. A co-worker dropped me off at 5:30pm to pick up my vehicle and nobody was there! The guy who runs the wrecker service was there but said he had nothing to do with the alignment shop and couldnt unlock the gate for me to get my car out. He told me his buddy would be there any min and could help me out. However, an hour later that guy hadnt showed up and the wrecker guy had left too. So there I sat stranded! I finally made a few calls and found out the owners name and phone number. I got ahold of him and he told me someone would come "release" my car. So an hour and a half later I finally got my ride, and guess who came to release my car? Yep, the wrecker guy I talked to in the beginning who said he had nothing to do with that part of the business. I was furious! What lousey poor customer service. This place is a joke, dont waste your time or money supporting a business with such poor regard for their customers!

I highly recommend these guys, I have been taking my vehicles to them for years and they are for…read moresure the best around five star for sure

You will not find a more honest mechanic shop. They try their best to fix your problems. They…read morealso work on foreign vehicles without the dealer price.