The service department is a mess and they scammed me. Took three tries to have them change an air…read morefilter and rotate tires because they did not send the video/tell me about recommendations initially, and then, they had so much turnover that they claimed not to know why my car was there (they never asked and I texted, but they ignored me). Then, they charged me for services that (1) they told me would be free; and (2) that I had pre-paid for in my oringal sales contract. And the "service advisor" kept arguing with me/claiming that I was trying to scam them. Horrible service from start to finish. I will never return.

Their service department showed no interest in a new customer trying to schedule appointment!…read more Didn't answer phone or respond to messages. I had to call sales department to tell service to call me, they finally called but I was on another call soI called back promptly and again, no answer ! I reported to manager who made up an excuse and said to schedule online. I said nevermind I already scheduled with another dealer.

If you want the BEST customer service, price, and warranty, you must go to Piazza Hyundai!…read more I was on the market for a Certified Pre-Owned vehicle and spent a great deal of time doing research. I discovered Piazza Hyundai of Pottstown through autotrader.com and their prices were by far the most competitive. There was one vehicle that caught my eye so I decided to request an online quote. Stephanie Kimbro immediately reached out to me. She was AMAZING. I shared with her that I live in NJ and was planning on driving 2 hours to her dealership. She saved me a ton of time and hassle making sure that I had all of the appropriate documents since this would be my first time driving again after selling my car when I accepted a job in NYC two years ago. Apparently in order to register the car in my state I needed to have an in-state D.L. as well as insurance. I was able to act quickly the day before my trip and turn in my NC D.L for a NJ D.L. Stephanie saved the day, ensuring that my next step in their dealership went smoothly. She also put a hold sign on the vehicle that I had my heart set on. Upon arriving at the dealership I met with the sales representative, Alex Weisberger, who had been scheduled to facilitate my test ride. He came across as being genuinely kind and knowledgeable with a good sense of humor. I immediately liked him. Alex walked me to the SUV that had put on hold for me and told me all about the vehicle. It turned out the vehicle was not the one for me and I decided not to test drive. Alex handled the situation gracefully, inquired further as to what my must haves and dislikes were, and set out to find me my perfect vehicle. He went into his database and told me he had found what he thought was going to be a perfect fit. His instincts were right on and I fell in love with the vehicle. I had a lot of fun on my test drive with Alex; he put me at ease as I felt my driving skills were a little rusty for not having driven in couple years. When we got back to the dealership to complete the paperwork he kept the conversation going and made what typically is a mind numbing and boring process, enjoyable! Finally, I met with Liz, who finalized the paperwork. She was very efficient and fun which I appreciated. The process took a lot less time than I had anticipated. Overall, I had an amazing experience with Piazza Hyundai of Pottstown and could not recommend them more highly. Their prices are the best and the level of service I was provided could not be beat. Every associate that walked by me gave a warm friendly smile or a "hello" and seemed sincerely happy to be working at this dealership. As a Sales Manager myself, this something that I truly appreciate. Finally, the Hyundai warranty is the best on the market in my opinion; 10 year/100,000 miles. The bottom line is I have found my new favorite car dealership and despite living two hours away, I will be back when the time comes to buy another car. THANK YOU PIAZZA HYUNDAI FOR THE OUTSTANDING CAR BUYING EXPERIENCE!

I will update if I ever get an update on my car. I have a 2024 Kona. It has gone through 3…read morebatteries in less than a month. I was stranded in the road. I dropped it off 2 weeks ago this Tuesday. I have had no update, my wife and called, ledft messages and no updates. The Wednesday before Labor Day she spoke with somebody who said they would keep it over the holiday weekend to see. We have not had an update yet. Our mechanic looked at the car before taking it to the dealership service and everything looked fine, the dealership service member the one time he spoke to us said the cR was fine and it must be something with the hard drive. The car is under 40k miles, less than a year old and we are stuck with 1 car, both of us needing to commute this week. They said they had no loaners.

I was only here for work purposes via my regular 9 to 5. I pretty much just dropped a truck off and…read morethen picked it up a week later. What I did notice is that the staff was friendly and taking great measures for safety and health due to Covid. They only allowed 1 person in at a time. The store was a nice size and had a huge selection of truck stuff. Yeah, stuff! It's like a autozone, on steroids, for trucks. Repairs and stuff! Check them out if you have a truck...and I'm talking a little old pickup truck either. Even though they would probably hdd as be some stuff for it!

These folks are incredibly helpful and honest…read more Trailer running lights stopped working on my camper. I bought a trailer hitch tester and found the fault was on my truck. Put truck in dealership shop to prepare it for my trip. Four hours later, after bringing in a retired master tech, dealership determined it was a bad ground and re-wired it. Went to my trailer and lights still don't work. Next day I call T.P. Trailers and they say bring truck in. Three minutes and ninety five cents later I have a new fuse and my trailer lights work. Then the mechanic showed me what to do in case it happened again.

Almost 3 hours for an oil change car hasn't been the same since, horrible don't do it!!!…read moreYou have been warned Didn't take a pic but these idiots left an oily rug under the hood good thing I needed washer fluid. Ughghhh

Derrick always goes above and beyond every phone call and visit! I appreciate the time he gives me…read moreto explain what my car needs and when to get the service done! Thank you Derrick!

Been to many locations numerous times and I really can't say enough good things about THIS ONE IN…read morePARTICULAR.. Everyone there is helpful but their are 2 individuals I want to shoutout personally. One man who is now at a different location named "Guy" and another individual who is still at this location named "Jamie." Both of these individuals on numerous times went waaay out of their way to not only help me but better educate me so my jobs would go smoothly but went through the process with me (in theory). Really can't say thank you to those 2 individuals enough. Very skilled, knowledgeable, and very professional. I could go on and on but to keep this short, THANK YOU BOTH. As well as everyone else at THIS location m

Walked to inquire my car battery from another location. George took his time to go out of his way…read moreto call other locations and essentially replace my battery. George was extremely helpful and pleasant to deal with. The experience here was very exceptional and I highly recommend this location.

I was out of town and sent my 65 year old wife to CJ Tire for a new tire because of a blowout. I…read morereturned from my trip to find out they sold her 4 tires at twice the price of all their local competitors. I contacted the manager and he agreed something was wrong but decided to do nothing!

The team at CJ's is outstanding. We gave Vern taking our cars there for several years and the…read moreservice is consistently excellent. The service team is great, the waiting room is clean, prices are reasonable and the work is outstanding. We have 5 cars and we service them all there. They are even good at translating teenage girl descriptions of noises their cars are making into accurate diagnostics of the car problems.

I had a flat tire over the weekend, Walmart tire center said they could not fix. I spoke to Mike at…read moreQuick Lane and explained I needed to get to my mother in laws funeral, he said bring it over, I did and it was fixed so quickly! I am so grateful there are good people in this world. Thank you!

Recently had my car serviced here for the third time and same great experience! Clean and…read morecomfortable waiting area with fresh coffee and bottled water. Wifi and big screen tv to pass the time while waiting on my car. Service took less time than they said it would. Will continue to come back here.

Awesome! Does not overcharge. Treats everyone with respect and honesty. Dave and his son are very…read morefriendly and welcoming!

We have been going to Schraders for 40+ years. Totally honest and reliable! They never replace if…read morethey can repair. Never over-charge.