Their service department showed no interest in a new customer trying to schedule appointment!…read more Didn't answer phone or respond to messages. I had to call sales department to tell service to call me, they finally called but I was on another call soI called back promptly and again, no answer ! I reported to manager who made up an excuse and said to schedule online. I said nevermind I already scheduled with another dealer.

State inspection and oil change - no surprises. Everyone was nice and not pushy about anything at…read moreall. I even received a video when my car was ready that showed recommendations. Very personal touch!

They were very transparent in what was going on. Joe Kincade and his staff were a huge help and…read moregot my 2020 ford escape make up and running after fixing my transmission. Great staff great owner reasonable prices Thanks guys I'll be recommending you to everyone

Had a great experience! Joe is always great at communicating issues and has a very experienced…read morestaff!

I'm in California and I called this shop to ask about a car I'm buying. The lady was so helpful…read more You can tell this is a great place for your car maintenance. This shop knows about Tesla and serviced the car I'm buying for 9+ years according to Carfax.

Update! Brought it back to get a quote on 4 tires. $2300+. Down the street they were $1250…read more Pretty much robbery. Over $100 per tire for mount balance. Update 2. Family member took their car for inspection and they stated it needed $2000 of repairs like ball joints, and brakes. Conicelli inspected and did brakes and ball Joints were not required Brought jeep in for a repair and ended up using another shop because they specialize in the vehicle and did it for a few hundred less and also replaced a few sensors and spark plugs. Dont doubt they do good work but not worth paying 50-100-% more over other reputable shops to find out.

I blew a tire on the Sunday of Labor Day weekend and decided to use Mavis since the location was…read moreconvenient for me, and other tire shops I had used in the past were closed this day. The woman I spoke to on the phone was very helpful and pulled a few tire options for me at different price points. I ended up needing 3 tires since my opposite tire was old anyway and I had another tire with a nail in it! I was happy they were willing to do 3 instead of 4 tires, since #4 was only a few months old. I appreciated they didn't try to force me into a 4th tire just to make a sale. The location is good for waiting there because you can walk to a few places while you wait (Primos, Marshalls, etc.). My wait wasn't super short, but I was really just happy they were able to squeeze me in without anything scheduled in advance on the Sunday of a holiday weekend.

This has been the worst experience. I waa at this mavis to day 6/19/2026. I am deeply disturbed by…read morewhat I witnessed at Mavis Tire. As a Caucasian female, I was appalled by the way a Caucasian manager treated an African American woman. His behavior was not merely unprofessional--it was degrading, hostile, and completely unacceptable. During the interaction, the manager repeatedly called the customer a liar, spoke to her with blatant disrespect, and referred to her as "you people." The tone, language, and overall treatment were offensive and humiliating. Instead of attempting to resolve the issue professionally, he appeared intent on belittling and discrediting her in front of others. Watching this unfold was uncomfortable and upsetting. No customer should ever be subjected to this kind of treatment, regardless of the situation. Every person who walks through the door deserves to be treated with courtesy, dignity, and respect. What I witnessed reflected a serious lack of professionalism, poor judgment, and a complete disregard for basic customer service standards. I strongly encourage Mavis Tire's corporate leadership to investigate this incident and take appropriate action. Conduct like this damages the company's reputation and creates an environment where customers may feel unwelcome, disrespected, or targeted. Based on what I witnessed, this manager's behavior fell far below the standards any customer should have to tolerate. I hope this young lady get the help that she needs. I my self even took her phone number down just incase I can be of assistance

Went in for check of tires, brakes, shocks, oil, battery, etc. Fast, thorough service. Friendly…read morestaff. Good price. Quick turnaround. (As an aside, I watched Andrew, their service rep, deal perfectly with a difficult customer. He did so in a way not to disturb other customers waiting for their cars. The guy was ready for an argument and even tried to enlist the rest of us in the debate. I pointed to my ear buds. Andrew took the emotion out of the situation, and calmly resolved the issue. Almost Zen-like. Well done!) They have a sign on the restroom: "PLEASE BE PATIENT. STUDENT DRIVER." Nice.

Went in with a flat tire. The woman at the counter was helpful, informative, and kind. I left my…read morecar there which was good because they were very busy! I called two hours later and they had just finished removing a screw and patching it. When I went to pick it up, a friendly man assisted me. Overall, a pleasant experience!

Have always had good and friendly service here. Reliable and helpful. Thanks, Jim's Sunoco.read more

Nedeed an oil change ASAP. They did ok job but the price was too high. If you have more time to…read morethink, it's better to look around