Bought and brand-new Leer 100XL from these clowns had a 11/4 scratch in it. Guys in the shop said…read morethere's touch up paint for that. Didn't do anything sent me home with touch up paint... wouldn't advise going there... Not happy guy.....

Ordered a replacement Century cap door in February. Over two months later with no cap door…read more Unvelievably rude when I called to ask for an update. I went in to ask for my deposit back and they acted like I was stupid and it was my fault. I went somewhere else and had the same problem with the order, but no excuse for the horrible treatment. Poor communication. Poor customer service. I wouldn't buy anything from there that wasn't on a shelf in stock. And I'd definitely keep the receipt. They suck.

Parts for most every car, and awesome if you're a do it yourselfer…read more They'll change your wipers for free too! Fast service and good people there too

I went to this O Reilly to have my battery and charging system code light check on my car, the…read moreworkers didn't want to come outside to check any codes. The service was poor, I had to take it somewhere else to have the codes tested and read. After having my car tested I needed an alternator so I called this store to order one they said they had one but when I picked it up they didn't have it so I had to wait around for them to order one. When it finally came inI brought the alternator but the worker never told me it wasn't a new one it was a rebuilt alternator which i never knew they sold. I had the mechanic put this part in and it was a piece of crap! So I had to take it out of my car and return it and found out it wasn't new so I had to buy a new one and put that one in my car. I would not suggest this OReillys!

I've been visiting this store since long before the big box, chain, auto parts stores showed up in…read moreMenomonee Falls and Germantown. You have to want to come here, it's well hidden a block east of Main Street and a block south of Appleton Avenue. It's sort-of behind Harvey Moy's Chinese restaurant. Grant is only a block long street that you can access from Grand Avenue (intersects with Main Street.) It's a huge store with a large inventory and a machine shop (if you're into DIY auto repairs.) Frankly, I don't do much shade tree work on my cars anymore because when I open the hood on a modern car, there isn't much under there I recognize anymore. I do happen to own a couple of more vintage autos that I can play with under the hood. I have a lawn tractor with a snow blower that isn't easy to see at night, and I wanted to install a yellow strobe to be seen at night. Most strobes you buy these days have plugs designed for power outlets. (I'm old enough that I still call those the cigarette lighter.) Darrin, the counter guy, went back into the antique, paper catalogs at his station and found exactly what I needed. He disappeared into the warehouse and returned with just what I needed. (Which, I might add, was attached surprisingly quickly and easily and, it works!) As you can see, there is also a large showroom with tools, chemicals, accessories and the like. If you need it, they probably have it. If they don't, they'll get it for you.

Prompt service response to my online ordering of a Brake and rotor kit…read more I went online the day of and spent a while looking at all the local auto stores to see if they had the brake and rotor kit for my MAZDA 3 2005. Turns out only Napa had the kit at the cheapest price. I figured given my age of my car, I wasn't going to sink a heavy amount of money on the brake and rotor kit. So ordered it at near 5 p.m. after work and marked it to be shipped to this store. 30 mins later, got a call from the clerk at that time, and she said it would be there the next day. Next day, went in, wasn't too hard to find. Though it was in a well concealed lot. Clerk was courteous and after a bit of digging around, found the packages. I also picked up some other stuff from the store, Permatex anti sieze and Sil Glyde as well. overall easy experience ordering online at napa and having it delivered. will do again.

rude nd slow response / predatory restocking fees / poor description / slow response time with…read moreunnecessary back and forth

I called to find out if I should purchase new or used wheel covers. There was a $20 difference in…read moreprice. I was told that I should purchase their used wheel covers and that it was not necessary to purchase new ones for $80 more. They arrived and are perfect; they look new! I am very happy! Also, I emailed to see if there were any other shipping options other than paying $33.90. I mentioned that I was retired and the shipping cost was an issue for me. The owner, Rick Dynek, responded and told me he would split the shipping cost with me and gave me a credit for $16.95. I am so impressed with Hubcaps Unlimited in every way!

The assistant manager went above and beyond trying to help me out. My car was driving terribly…read moreafter visiting a tire shop down the road. She checked my car out and ran the system codes and checked my battery for free. It turned out I did need a new battery which she helped me install for free as well. Great service and people who care!

Patrick sold me an egr because GM had no stock available with the supply chain issues that everyone…read moreis having currently and dealing with. I had a certified GM dealership technician install it on my car and my check engine light came back one the next morning with egr low circuit like my original bad one so this was a new faulty part. Patrick sent a new more expensive one over to the dealership and said just pay the difference when you come back with the defective one. When I brought the defective back he did an even swap and and didn't charge me the difference, maybe for my wasted time but what ever it was cool. The new one works as it should and my car is fixed.

I recently received incredible customer service at Rob's Performance Motorsports in Johnson Creek…read more The care and attention shown to me far exceeded my expectations when I addressed a concern regarding a recent purchase. Morgan was very interested in what I had to share and took immediate action to help reassure that this was an over site on their part and should not have happened. The response was one of sincere gratitude when I shared my perspective, which truly stood out. The personal follow-up from Rob was greatly appreciated and reinforced that customer satisfaction is their number one priority. What an incredible group of professionals. A Sincere Thanks to Rob & Morgan!!! Respectfully, Reid

Customer service before, during, and after the sale. Rob and his crew are no bs, good people.read more

When I first moved into Wisconsin and needed my car fixed I ran into plenty mechanics trying to…read moreovercharge, and give me bad service to suck the money out of my wallet. But when I talked to someone at work about my frequent frustrations he recommended me Faith Automotive, Since I been getting all my cars maintenance done there I feel like a huge weight off my shoulders, they are reliable, on schedule, friendly, great service, and most of all Incredibly Honest. Need your car fixed without the worry of trusting your fellow mechanic? go to Faith Automotive

Faith Automotive is very friendly and accommodating…read more They were able to work me in twice for two separate issues on short notice and didn't gouge me. Their prices are very fair and I will definitely come back to them in the future for repairs and/or work. Keep up the great work guys!

The Line-x product is great, but the service here is pretty crazy. Katie, the owner, kept checking…read moreher phone while attempting to collect payment for services. It took 30 minutes for her to get her act together enough to tell me my total. In the mean time, she complained about every single thing that popped into her head. She is very frustrating to deal with. The Line-x product is nice. It shows no weather in my truck.

Best place for truck Customization spray bedlining…read more Accessories rustproofing. Very knowlegable and extremely friendly staff. work performed ia always A-1