Out of all the auto parts store in the city that I could have gone to I had to pick this one. Why? Because it was on my route to where I was going. But I should have held off and went elsewhere. For those of your not aware this is located on the circle in East Liberty. There is really only one way to get here. I just happened to be passing by when the lightbulb went off that reminded me to stop and grab the item I needed. As soon as I pulled into the parking lot I should have doubled back and kept it moving. See, this location is kind of like the trifecta for auto stores on the circle. Next door is a Goodyear and across the street is a Monroe (I think?), two places to have your vehicle fixed. That doesn't seem to matter to some as they will choose to fix their vehicle in the parking lot of this store. Or let their vehicle sit here in shambles until they can fix it. It's like the shady garage of the circle. Anyway, I made my way inside to purchase my item. I say this all the time I am car illiterate but am trying my best to make myself aware of things so I can be a little more independent when it comes to it. First I walked around looking like a fool attempting to at least find the area where this item might be. Of course it would be in the last aisle. My vehicle is newer and the item I needed wasn't something I had ever purchased before. Instead of an associate asking me if I needed help with my face looking confused, I pull out my phone and do a little google. Thanks for the assist Google. After some self research I find what I need and head over to pay. This is the only interaction I had with an associate in here and it was pleasant. Paid and made my way back out to the garage...err, I mean lot and heading on my way. read more

Good employees great GM. Clean store, with what I was looking for. Would recommend to all friends and family

Excellent experience on a difficult battery replacement. Brigid was wonderful: clearly competent, not flustered by setbacks (trunk-mounted battery, tiny working spaces), pleasant throughout. Other staff are also efficient and friendly. This was a new experience for me and went far better than I expected. Three cheers for Brigid! read more

Stay away!!! They are incompetent at every task. Gave me wrong part then took 1 hour to process return. Seriously bad. Just go to Pep Boys.

not sure what their names are, but the two ladies working on 6/29/22 at around 1:00 are great. sold me break and rotor replacements in less than 15 minutes for a decent price. much better use of your time than pep boys read more

Really amazing staff here. Knowledgeable, positive and cool. Come 4 or 5 times and every time they are on point. Grateful to have found them. read more

Very helpful. Arron was an exemplary customer service person and helped us with checking a battery, replacing it and fixing wipers. He was attentive, polite and explained what to do To my son should he ever need help. We went there because of the other reviews and were not disappointed read more

Every time I have been to this shop the staff is helpful, always going the extra mile to help me put in my headlight, battery, check whatever I am concerned about and all of that with a generous attitude that makes my day better. read more

My girlfriend walked into this store to buy oil and was immediately greeted by being called baby and sweetie. When they condescendingly asked her if they could help her with anything she politely asked if they could direct her to the oil. Once again they hit her with yet another condescending reply and told her "ya, its under the giant oil sign" and laughed. I frequently go to advance for my auto parts but thankfully there is an autozone where i live because advance auto parts just lost my business. read more

Some people are placed on this earth to help others out any way possible. They use their talents to help those less gifted and always do so with a great attitude. Advanced auto parts is lucky because they have a young man who fits these descriptions. He was very helpful, remembers us from our previous trip and provided great customer service. My only regret is I do not know his name. Unfortunately for the store and it's customers they also have "Art". He was lazy and rude. The rest of the day was spent discussing how awful his service was. If anyone goes I can only hope you aren't met by Art. read more