I just got my truck back from being detailed I couldn't be…read moremore satisfied I have a 2021 F150 King Ranch with a hard top cover on the bed The truck looks clean now the one I bought it inside and out just beautiful The service was excellent as a customer. I was well respected no way time and it was done ahead of time. I wouldn't hesitate to come back

These guys are so helpful and professional I have been going there for probably about ten years and…read morehave really never had any problems with their work or services that they provide

Cody with this place promised me a set of rims on Facebook. Was suppose to pick up saturday…read moremorning. He messages me Friday evening and said another salesman sold the rims that he had promised me. Very unprofessional.

I honestly cannot say enough about Wayne and his guys! When I say he went above and beyond my…read moreexpectations to make sure I was happy I mean that whole heartedly. Now a days it's hard to find a business where they genuinely care about each and everyone of their customers but I can honestly say Wayne does. He listens and he does everything he can do to make sure your experience is good. I'm very grateful to of met him and his crew they did a professional job on my system and everything sounds amazing!!! Thank you Wayne so much for being the kind soul you are, it's very much appreciated and I look forward to doing business with you in the future!!!

Ed, you are full of crap. You know I gave you business in the past and the fact that you are…read moredenying it shows that you are actually trying to "defer" the issue. I used to be a loyal customer. I purchased several subwoofers and multiple sub boxes from this company, and I even used to hang out at the old store during the dB Drag events, where Ed would personally talk with me. Things changed after I had an issue with one of my purchases that I felt was never made right. Instead of resolving the problem the way I expected, Ed built me a custom sub box that ended up being about one-tenth the size I had requested. To make matters worse, he later threatened to sue me for slander after I shared my experience, even though everything I said was truthful to the best of my knowledge and based on my personal experience.

11/14-25 they installed a XK Glow 5th brake light on my jeep. The following day my car battery was…read moredead dead dead. They apparently never installed this type of brake light (brand new kind) and wired it to have constant power instead of accessory power. AAA had to jump my jeep battery for me to drive it back for them to remove the item that wasn't installed properly! They didn't want to admit they "fucked" up and try the cover up the issue saying it was with the XK glow product and not their installation.

Just want to add that after all these years (and I've been coming here for 20), the service and…read moreexpertise is just as great as it ever was. I prefer servicing my vehicle here even more than the dealer. Simply the best.

Absolute rip off. I took my car for an inspection and left it Sunday night. I get a call at 9:30…read moream on Monday morning. The person gave me a cost estimate of $3200. I asked for an estimate for only what needed to be done. I got a new estimate of $1200. The $1200 estimate, for PA inspection mind you, included $408 to replace VALVE COVER GASKETS, plus $580 to replace the upper left control arm. The $580 was based on $442 for the part that I could buy on Ebay...the OEM part... for $40. Buyer beware.

Leased a 2020 VW Tiguan during the Sign and Drive event and couldn't have been happier with the…read morecustomer service! We worked with Mike H. (sales) and Dave (sales manager) over two days and were able to get the monthly lease $$$ we needed, no money down and a discount on the resist-all treatment. Mike and Dave were the nicest guys ever and made the experience transparent and even fun. They found the model we wanted and had it driven up from South Hills and there was no pressure to take on a more expensive model. I would definitely suggest working with them as once we had the paperwork straight, we had our car within a day and its everything we wanted. Thanks to the guys at North Hills and we will see you again!

I would not recommend Cochran Volkswagen North Hills to any female seeking warranty service…read more The windshield wipers on my 2024 Taos were malfunctioning and would activate while the switch was OFF, even when there was no rain. At my initial visit, I was told they were "working as designed". At another visit, I was told the problem was caused by my EZPass. It ultimately took six visits, extensive documentation, and considerable persistence before the issue was properly addressed when VW issued Service Bulletin 94-26-01, documenting a "ghost operation," which was my exact problem. What was particularly troubling was how I was treated while trying to have a legitimate warranty concern addressed. During one visit, the technician asked if I was a "girly girl" who applied makeup, brushed her hair, and sprayed products in the car. He stated that "girls do what girls do" and that products will "jack up" the steering column and cause issues. These gender based assumptions further delayed the diagnosis of a legitimate warranty claim. Instead of focusing on the mechanical problem I was reporting, the technician shifted the focus to stereotypical assumptions about my behavior as a woman and suggested that I was potentially responsible for the malfunction. This experience was further compounded when, after the fix was finally applied, I discovered a dent and scratch on the driver's side that had not been present when I dropped off the vehicle. I notified the service director, who stated they would "air" on the side of taking responsibility and did arrange repairs. I am sharing this experience because I believe customers, particularly women bringing legitimate warranty concerns to this dealership, deserve to be taken seriously, treated professionally, and have their concerns evaluated without gender-based assumptions. The problem with my car was real. Volkswagen ultimately documented the exact defect. The way I was treated while trying to get it addressed was the part I should not have had to experience.

Went to the great Pons to get this 2017 Outlander looked at bc the dreaded light came on ... I was…read morehere for what I thought was just a tune up bc she seemed to be running rough, but these guys saved me from either needing a new engine or maybe a high speed accident bc they found something... turns out I needed totally new bearings it sucked and cost a couple of bucks to get her back on the road ... But now she's never run better! It's honestly now a smoother ride than when I bought it used a couple of years ago. Thanks Pon's!

I met Justin Pons when he was being a Good Samaritan. In the middle of frigid temperatures before…read moredawn, he waited outside the gym because my car headlights were left on and he didn't want my car battery to die and leave me stranded. I think that action itself shows a lot about Justin's character and the pride he takes in his car services. I have been going to Pons Auto Service ever since, and his kind, thoughtful, and meticulous service has kept my car running smoothly over the past four years. I have had very bad car service experiences before, and when I told Justin about that, he went the extra mile to ensure that he always provided the utmost detail, explanations of services rendered when I had questions, and timely updates. Honestly, his car shop has restored my ability to trust car guys again with the exemplary service that he has provided. I have full trust and faith in Justin that he will always provide the necessary car services without overcharging or "fixing" things that don't need to be fixed. Justin goes the extra mile to not only get the job done right, but does so honestly and transparently. I really appreciate the work that he has put into my almost twenty-year-old vehicle and he has kept it in excellent shape since I have been coming here. Pons Auto Service deserves all of the business and I will tell everyone I possibly can at every chance I get to come here and support this small business! Thank you for all you do, Justin!

I know how dumb it is when someone puts in an anecdotical account to their review, but I can't help…read moreit..... Was in the car business for a good minute and it is so hard to find a mechanic you can trust and I'm glad I did at Broadway Auto Parts. Partner and I have taken our vehicles (both old and new) there and it's always a pleasant experience. Their service is always top notch, their prices are so reasonable and the communication is always great. Seriously, good people should have your business and this place is filled with good people.

Was super easy to call and get an appointment to get my car inspected within a week. It is a bit…read moretricky to find because the entrance is not on Broad St (which is the street address), so I do recommend doing a little google street view exploration beforehand! On the day of my appointment, I just dropped my car off and left. They called a few hours later to let me know it was ready and didn't need anything done. Found them to be honest and prices were great. Will be my go-to in the future.

I had a wonderful experience with Calfo's! -- Very transparent, low-prices, and super friendly and…read morepersonable. They completed the oil change within a day as promised. Just a heads up, this place is more like a drop-off. Although they have chairs for customers to sit, the environment isn't very conducive for a long relaxing wait. Otherwise, I highly recommend Calfo's for all your auto repairs and maintenance!

I park in an uncovered spot in Oakland for work every day. I couldn't get my moonroof closed this…read moremorning and in a panic called around to see if any shops could help me. Calfo's let me come over right away and had it fixed in 15 min. So nice and helpful and very very reasonable on the price. I will definitely use them again and appreciate their help!!!