Traveling from S. Fl to NJ and made a stop along the way because our windshield wiper fluid was…read morefrozen. We completely overlooked getting the car ready for winter weather and the gentleman that helped us was great! Thank you sir for your knowledge (wish I would have gotten your name)

Love this place. Employees always willing to go the extra mile. Excellent loaner tool program…read more Free battery installation and battery checks. Free wiper installation. They read check engine lights for free and make repair suggestions.

Traveling from Florida to New Jersey I had a windshield wiper fly off my vehicle. I had bought the…read morewipers in NJ with a replacement warranty. I saw I was an exit away from this store (#02700) and stopped for a replacement. They honored the request even though the wiper was along I-95. When they tried to install the Rain X blade it wouldn't connect. Checking the passenger wiper it fell off in the technicians hand. Long story short was they used another brand that connected to both wipers and got me back on the road. The staff went above and beyond to repair replace and offer great customer service. I wish all Advance Auto Parts were as good. Thank You

Let me be the first to tell you I usually when I go to advance I have to always normally order my…read moreparts, but I must tell you I went straight to the associate. Kevin showed him a picture of what I needed, and he was able to look it up and praises be to the most high God the part was in stock needless to say That evening at 5:30 I had that part installed and my vehicle that had been down from Sunday to Tuesday day was up and running. I have never been disappointed when going to advance auto parts in Emporia, Virginia. All of the associates are kind and friendly and Kevin You rock! For anyone that also has a Ford flex and you ever have an issue with cranking your engine and you know that your battery is good. Your alternator has not been signaling anything on the dashboard and even if you do not hear your fuel pump turn on think about this part. Save yourself some money, it's one of the more inexpensive parts that could just be what fixes your problem.

They send flyers to people's houses from surrounding areas. The flyers are all "winners." The phone…read morenumber on the flyer is to a third party hotline. They tell you you won and to quickly go down to the dealership to pick up your prize. My first prize was supposed to be a flatscreen TV. I asked if this was legitimate several times and the hotline assured me that it was. I drove an hour to the destination, only to find this dump of a dealership. It was dirty and the people there acted so sketchy, like they had just gotten out of jail. They took down my personal information, told me to choose an envelope off the wall. The envelopes all had $2 in coins in them. Everybody in the place knew they were scammers, but no one wanted to talk to me. My "prize" didn't even cover my gas. I then kept getting their bs flyers in the mail. The last one I opened said I was another winner. This time, my prize was $2,500. I called the hotline number and asked them to remove my information. They said "no," that they had no control over that. They said to call the dealership. When I did that, a nasty woman answered the phone only to tell me she couldn't remove my information either. She said to call the hotline. I told her I did that and they said to call the dealership. She then put me on hold for 15 minutes only to come back on the line to take down my contact information again. I asked to speak to someone who could help me with my simple request. She said someone would reach out to me. I had to press her to even get a name. Well, "Doug," never called. I called the following day and he was apparently "out" that day. He never called the next day, or the next day either. What an absolute scam to get "customers" in the door. Don't trust any of those people.

We were drive from New Jersey to Florida when we experienced car trouble outside of Roanoke Rapids,…read moreNC. The dealership was very accomodating-inspected the car right away, ordered parts not in stock, got us safely to a hotel, and the next morning did the work on the car, so that we could get back on the road. They were friendly, knowledgeable and competent. Thanks for taking care of us!

if I could give it a zero star I would i've taken my vehicle to them twice and both times I was…read moretold the issue was fixed when it wasn't

We purchased a used Volvo last January and need to find a trustworthy mechanic to maintain the…read morevehicle. Andy and Mitch did such a great job with our Volvo that we now have them do all the work on our Dodges too! Their rates are more than fair, work is always thoroughly completed, and never any surprises. I also appreciate that do give me a status update on anything that might need to be repaired in the future and let me know how urgent the issue may be. Not like many shops that seem to use any maintenance visit as an opportunity to upsell. Thank You!