From my phone call when they looked up my part a week earlier when my headlights went out, until I…read morefinally went in and bought a set from Cody, the staff was very helpful. I went in knowing the price, Cody actually took out the old, saw they were indeed blown, and installed the new ones I bought. Stellar service and cell friendly staff!!!

Not helpful at all. They checked my battery and alternator and told me my battery was fine and that…read moremy alternator was bad. Drove it across the street to AutoZone and bought a new battery and my car works perfect..No alternator issues at all. I will never step foot into OReillys in Shawnee ever again. Will always go to AutoZone across the street from them from now on. They are not professional and were more worried about their door dash than they were concerned about any customer in their store.

We purchased a used Chrysler 300, after taking delivery I found it had a problem with front end, I…read morecontacted them and they offered to repair if possible or take car back, my wife and I decided to buy a new Jeep instead of keeping the 300, they made us whole on the buy back. I give sales and service 5 stars for the way we were treated, our salesman Ronnie Columbus went out of his way to make us happy, this makes the 5th vehicle we have purchased from Ronnie since 1994, we highly recommend him as a salesman on a new or used car. Also a big shout out to general manager for making sure we were satisfied !

Put the steal in stealership trust these guys about as far as I can throw them buyer beware you…read morewill be bent over a barrel by these guys

I went there to see if they could run some tests on my car because there was an issue with my car…read morebut they wouldn't because I didn't have check engine light on, I drove probably 4 minutes away and that light came on when my car broke down and I couldn't even make it home, plus the guy that helped me was just rude about the whole thing, if he would have just checked maybe that whole thing could have been prevented if it was a simple issue but I will never know now. I would not recommend this place.

Great store! Great service. Manager is super helpful and even installed my parts for free while I…read morewas there.