This place is usually packed and difficult to find someone to help. But when you eventually do get…read morehelped they're usually nice. One of the managers recently changed out a battery for me that O'Reilly's refused to do saying that they're system said it was a "difficult install" for my vehicle. It took him all of 5 minutes and wasn't difficult at all.

Giving five stars because the service tonight was awesome, the guys in there were super helpful…read moredidn't make a fuss even though I came in 30 minutes before closing. They tested my battery, alt, and starter and helped me out with everything I needed and were very polite while doing so. Great customer service tonight guys!

Nail in my tire. First time customer at this place. They started immediately and got it done quick…read more Glad I found this place. Will be back.

I dropped my car off at Summer Grove Auto Care to have them diagnose a frontend rattling noise…read moreissue I've been dealing with for several months. Mavis nor Firestone was able to identify the issue. However, the team at Summer Grove Auto Care did and provided a satisfactory resolution at a reasonable cost. They are now my new automotive care center. I highly recommend them for all your auto maintenance needs.

Amazing! No pressure sales, just helpful folks. James and the team took great care of us. From test…read moredrive to complete sale... Maybe 2 hours (including our debate time... Deciding). Easiest car we ever purchased. Sexiest too! Would for sure do buisness here again.

Worst service. Dishonest. I will never buy from them again. This is my first and last time using…read morethem. If you're looking for an Audi please look elsewhere. They e had my car for a full week and half and the issue continues to change. Were told we will get a call back I'm an hour that turns into Us calling the next day ourselves. The car was supposed to be certified and isn't. Do not buy from them!!!

Our car battery died twice while we were on the road for vacation. We had to get it jump started at…read morea gas station and then found the nearest O'Reilly. Kirby was very professional and very helpful! In the heat of the day, he came out and installed our new battery and we were on our way again. He did a great job. Great customer service. Thank you, Kirby!

I have felt like there is no such thing as customer service nor does anyone like smiling anymore…read morewhen walk into any store. I get we are all going thru something in our lives some harder than others, myself as it is pretty hard. Won't go into my sad story or tell you all the details I would be writing a novel instead of a review. This is already long winded as it is. But couple little examples storm had come thru causing a lot of damage and destruction to a lot of people self included. My car now having issues being older single woman with very limited income, having to try really hard to keep it together. A simple smile hello can really help someone and today two of your employees did that for me Liz and Branden. Not only did they have nice smiles they went above and beyond helping me find part I needed. So again thank you Liz and Branden for all your help and being so kind thanks for showing outstanding customer service ...Sincerely Indy

They were on the slower side here, I wasn't quite sure where the line was supposed to be. The guys…read morewere nice enough though. The gas treatment I bought was fairly cheap.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I had a transmission problem that two Auto Repair Shop's told me requires a transmission…read more Replacement ($8,000) . Ashley's found it was Two Bad computer modules. Total Bill was ($1,200). The Best experience was their honesty.

It is 2:00pm and I am in Dallas, TX trying to help my sister in Shreveport, LA find a local…read morereputable automotive repair shop. Thanks to YELP and internet searches, I found Ashley Automotive Repair, 318-841-0255, located at 870 Bert Kouns Industrial Loop, Shreveport, LA 71118. Rusty was so nice and a what pleasure to speak with on the phone. I provided the auto year, make, model, part needed and Rusty was able to provide me with a great estimate on the repair costs. Rusty said it was a fairly simple repair and would not take long. How long would it take? Rusty said if she could come in now, they would have her out by closing time today! Yes, today. If not, come in tomorrow, and they would get her auto taking care of. That in itself if fantastic! Let me verify, I am definitely not a mechanic. However, I did watch several YouTube videos to educate myself in how much work and detail was involved in the repair. Depending on the year, make and model, it can be a fairly simple job... or a really hard, long process. Please note: I did in fact call another local business for the same exact repairs mentioned above. I was told to bring the auto in, leave it for a few days and they would try to make the repairs sometime by the END of next week. Cost? The price quoted was $300 HIGHER and could be more depending on what else might be discovered... For the same exact job... Thank you Ashley Automotive! You are the best.

Dana and the guys at Signs Now recently created labels for us, and their work was fast and high…read morequality. They took our very rough design and made it neat, legible, and perfect for our purpose. We will be back for more! Turnaround was less than three days. Who could ask for more? And the price was a real value! Five stars from the Bee Bumbler!