Nik and his team rock! The wife and I came in to look at the…read moreMaserati. We really enjoyed driving the car but couldn't come to a deal at first. The price for the car was fair, but the car needed some new tires and a few other minor things that would not have affected the price on most cars that much. However, this is a Maserati. Parts and service on these cars are not cheap. Chris was very attentive when addressing my concerns with the car. Unfortunately, the sales manager and I didn't see eye to eye. I felt the minor flaws diminished the value of the car further than he did. Me and my wife went home that night thinking we were just too far apart to make a deal. Then that same night I received a call from Nik. Nik asked if he took care of the issues I had with the car if I would be interested and taking another look. I told him I would. In just two days I got a call from Chris letting me know that the car was back. We went to look it over and not only did Nik take care of my issues he then asked if he could take another look at my trade himself. After looking it over he came back and offered me more than we originally agreed to. What a class act! So, while at first my trip to the dealership wasn't as I had hoped, I am glad to have been able to meet Nik and see firsthand just how dedicated he is to his customers and his team. You can bet our next vehicle purchase will also be from Tom Naquin. Thank you again, to all of you at Tom Naquin, for the wonderful service and positive experience. And, just in case you're wondering, yes, my wife's Maserati will do 185.

I went here for the first time today. Had a great experience. I called yesterday to get an oil…read morechange and they were really friendly. I got it scheduled for today during my lunch. The foreman was really friendly and helpful. We will definitely be coming back to get our Equinox taken care of at Tom Naquin.

Mobile Alignment was hired to align the work trucks here at CMS Concrete. They arrived in a timely…read moremanner, very professional and worth calling. We will be a repeat customer in the future.

My throttle body was stuck open on my gmc van on a cross country drive. I knew it was an easy fix…read morebut got an earful of mansplaining at the gmc dealership across the street, who said they wouldn't be able to help me, would charge $150 just to look, and blah blah blah. I decided to stop in a Qualified Auto Service across the road and they listened to what I already knew was the problem, went outside right away, popped the hood and fixed the problem. Also didn't charge me a penny. Wish there were more kind repair professionals like these guys in the world. I'd take my car here if I lived in Elkhart. Five stars!

We just bought a used vehicle from Asian Concepts--James Hayes, in particular... wanted to express…read morejust how GREAT of an experience we had working with James on this transaction! James was our salesman, our finance person, the whole shebang--not like some other dealerships where you're shuffled from person to person, everybody trying to sell ya something (no hard selling here)--James was IT, in a nutshell, and we totally appreciated that fact, along with his "easy going" attitude. When things got a little 'rocky' during the deal, James kept his cool...he was calm, composed, and friendly with everyone involved... how awesome is that?!? (and yes, my husband and I DID notice that!) We're also extremely happy with our purchase! 10-STARS FOR JAMES HAYES AT ASIAN CONCEPTS!!! ~Preston & Leann Smith

May 2022 I purchased a vehicle here and I was talked into buying a warranty for $3500 at the time…read moreof purchase. Immediately after taking delivery I noticed there was an alignment issue when driving at highway speeds. This made me question that the car had been gone over thoroughly as the salesperson stated. My next visit was for service on a loose sway bar/ noise when cornering. The service manager informs me that the warranty claim was denied for the amount of $800. I started asking question about the amount he was now trying to charge me and what exactly was getting replaced. He backpedaled and lowered the amount for what turned out to be replacing the $100 end links. No wonder the warranty claim was denied. The following visit/ last visit. I bring the car in for check engine light. The car needed a drivers side oil control valve. The service manager tells me the warranty claim was denied for $1200 repair. He then informs me the dealership ended business with this warranty company and that they are now not covering claims as a result. He says I should cancel my warranty with them and try to get a refund. For good reason I look into the repair to get my car back on the road and can't understand how a $300 part direct from Subaru that has 4 bolts fastened onto the bottom of the car will cost $1200. I take the car home and purchased the part from Subaru and spent 20 minutes fixing issue completely. They sold me on a warranty and then abused the warranty company by over estimating repair costs which in turn left me with denied claims. I got 0 value out of the $3500 warranty they sold me on and I have now spent several months trying to get an unknown amount back as a refund. Finally just over a month ago I finally found out what that amount will be a measly $1,700 in which I'm still waiting for. If I had read a review like this to go off of I would have never stepped a foot in their door. Take it as you will... my take is they have zero integrity

Just a really bad experience. If you have other options, I would take them. When they loaded up my…read moretruck they bent my rim.

Awesome service, and great people. Needed by brakes done and they got me in right away. I've been…read morethere to have tires fixed, and they've always done a great job. Thank you for all you guys do. Another job well done!!!!!

Pulled into campground in Bristol IN having serious issues with our diesel pick up. Called around…read moreto different mechanics and all were booked 2 to 4 weeks in advance. Contacted Indiana Diesel as they advertise getting you back on the road and they sent a mobile mechanic out the following day. The diagnose was a failed torque converter. They recommended that as they were going to have to pull the transmission that we rebuild it at the same time as it had 170,000 towing miles on it. We concurred. They did the work as promised, for the price promised, in the time frame promised. We were back on the road before anyone else could even look at the truck. We now have 1000 trouble free miles on the rebuild and highly recommend this company.

they work on older RVs as well as trucks. I was very pleased with the service and attention I…read morereceived and the work done for my RV. Knowledgable and responsive. This location is very busy so patience with their ability to address issues is recommended.

Quality on time done right best in area been using them for years Great RV service reasonably pricedread more

Asked for a pre-purchase inspection for a used car we were looking to purchase, and they were very…read moreprofessional, thorough, and answered all of our questions. Gilberto was very helpful and showed my son how to care for the vehicle as well. Highly recommend!