6/28/2024 Shopping visit. The two ladies who helped me were fantastic. I needed a 1/4" NPT…read morefitting, and the part was tough to find. They did a great job figuring out what I was looking for and did alot of work to locate the part in there store. I purchased several other things during my visit because they were so great. My visit at Watkins Glen Carquest kept my race car on the race track another day! And they saved me from my less than stellar experience at Advance that same day.

I was visiting Watkins Glen from out of state and went in to this store needing a new headlight…read morebulb. I was greeted by all of the people who were working. They had the bulb in stock and one guy graciously installed it for me since I had no clue how to do the installation. I would highly recommend this CarQuest to everyone. I am one satisfied customer.

My go to place for tires on my Audi. The are responsive and friendly plus they know their business…read more As a southern relocated to the North east I went to them for snow tires 3 seasons ago and couldn't be more pleased with the quality tires they recommended. It's October again and time to take off my all season tires and place on my heavy duty snow tires. I'm winter ready. Up here the first snowfall could be any day. Brrrr

These guys are awesome. The only negative is you typically have to wait a week or 2 to get in…read morebecause they're that good. Really great customer service, reasonable prices, & honest. I recently went to another place for an inspection & my car didn't pass due to the front brakes. Made an appointment at Trombley for a brake job & they called to let me know the front brakes were still good. Another time I had a quote for rear brakes from another place & Trombley was $100 less. Got my tires there and one day had a flat & they replaced the tire for $5 or $10 for a tire disposal fee. Highly recommend.

My political bumper stickers came back from inspection sliced up, presumably with the box cutters…read morethey use for inspection sticker.

My son is a student at Ithaca so when he called us in Maryland to tell us his car wouldn't start,…read morewe began to panic. Relying on strangers is always a crapshoot and finding an honest auto shop is, unfortunately, like finding a needle in a haystack. Jason and John were both very helpful and assuring that they could fit my son's was the relief I needed. Thank you Ithaca Auto Service. You are a lifesaver!

I'm really angry that I bought into Cole Muffler's "your power steering fluid is bad" scam. They…read moreadded $70 onto my bill to change it, and now I find out that's a well-known scam. I didn't ask them to look at it; my car was there for exhaust work. Now I wonder if it really needed the full muffler replacement that cost $380. UPDATE, 2 days later: Mavis/Cole contacted me based on this review, and my husband was separately contacted after giving severe feedback in the customer satisfaction survey he got after this service. Mavis/Cole has reimbursed us for the full cost of the PSF replacement. The store and regional manager apologized for this happening and agreed it should not have been done. (I pointed out that I have a Mavis/Cole receipt from a couple years ago showing that they recommended changing the PSF just 6,000 miles after it had been done at the dealership, when obviously it was not needed--so I think this is an ongoing issue. Caveat emptor!)

Scheduled an online appointment through Mavis to get my oil changed and it was a good experience!…read moreThe only part that was a little confusing is which building to go to after I got the confirmation email, but there were people to point me in the right direction. The staff were very nice and the price was reasonable!

Great service and fair price and friendly owner. I only come to this shop and know that when I…read moreleave my car is good to go

Good mechanic and good fair prices. Andy is doing a great job taking over this businessread more

Scott and Judy are the sweetest and most helpful people I've met since moving to this area. They…read morewent above and beyond when I went in to get a NY state inspection, and are clearly passionate about their work and about helping others. It only took about 20 minutes and I left with a lot of tips on how to get through the winter and with a smile on my face. Absolutely lovely people. I highly recommend this shop.

My snow tires need to be mounted and they quickly got the job done right and courteous, i am happy…read moreto go there with any car problems and get the job done right

They get the jobs done and they do it well. When I asked for tire rotation with my oil change, he…read moretold me my tires could make it through the summer but then I'd need new ones so he didn't rotate them. Honesty counts!

Amazing service on my brakes, quality parts and fair prices, I'll be back, also they have skilled…read moremechanics

I recently bought a new car at this location. Braden helped me find the perfect car, he was so…read morehelpful and I can tell he really cared about making sure I was happy with my new car. He helped me with the paperwork and really made a scary experience of buying a new car less stressful.

Great service Laura is great get my next truck from them they really helped us through some trouble…read moreeven though we did not buy or two trucks there