I would not recommend bringing your vehicle here. Took 4 weeks to do a inspection sticker no one…read morepicks up the phone no one lets you know what's going on feels like there inspections are the least of there worries good place to go if you want your registration to get suspended

After 4+ yrs and over $10,000+ paid in service repairs to Dunn's Corner, we had to face reality…read more As, they started making apts, they never kept-- along with repeated empty promises on completion of repairs and deliver pick up dates. What only resulted in their Keeping our vehicles there on their lot for two months, in one incident. if not 2-3 wks. at least on all other apts. While, taking in others and walk-ins, regardless of apt-commitment to us? They would and did leave the car untouched in their lot without notice and what became further frustrating by our having to check on. This last time cost us 3 prior scheduled apt. Made by Kevin. Furthermore, if we did not question or show up- they would not/ did not call. We finally nailed them down on #4 apt., dropped off of vehicle on a Monday morning..(to start what had been long discussed of transmission replacement). The expense of what was quoted at app $3,500 and to be picked up on Thursday, as Ron and Kevin promised. Yet, Thursday came and went without our hearing from Kevin. So, we had to stop in and were told "wrong parts had been ordered"!? Kevin then said, "Monday the vehicle would be done." Monday no one called --so we stopped in again. Now, we were told "vehicle would be ready on Tuesday". But, the cricket noises started again and so did the empty promises. It continued into Wednesday and Thurs. we stopped in before closing. Friday, finally got vehicle back., after all delay and back and forth during and prior months. At this point, the car we had running was 20+ yrs old. But, now also needed to return for repairs. When, we looked at the bill?...! ..we were astonished to find it was not what was quoted by Ron and/Kevin. But, was additional $2,000+ over original quote. It was an astonishing total of $ 5,500+! In light of all their neglected to scheduled apts., They had no consideration for 2days of our loss wages, and $2,000 over we had not expected! Not to forget. Their empty promises and their wrongful ordering of parts?... We, realized they demanded apt. but did not honor any of their obligations to customers. We were glad to take the vehicle and run-feeling some relief. However, Immediately after picking up the car, it started to buck while driving (entering gears and making rattling noises) and the steering wheel was now rubbing against something too (inside the console) causing a rubbery swishing noise at every turn of steering wheel. All Ron denied, once we toke it back, to be driven by him and look into. He told us to, "just drive it for a while and it would go away." But it only got worse and with all losses adding up to $7,000. We had to avoid long drives and use of vehicle until we could take it in-- to other mechanic. Today, we did just that and were provided a long laundry list of failure test readings. That are a result of Ron's transmission installation. We were hope to be wrong. But, were not surprised (gut feels are always right). We were very disappointed because of all loss earnings, expenses we paid to Dunn's Corner and their total betrayal (Kevin and Ron), Ron installed a faulty transmission system along with leaving all kind of other electrical transmission modules faulty (missing?) and sensors in dis-repaired from past neglect. All added expense. We are beyond vivid and demand our money back, from Dunn's Corners. So, we can make needed repairs, remove Ron's failed transmission and fix all that was left undone at charge. If I do not hear from them with 10 days. I will have to hire a lawyer and sue them. $5,500+ is a lot of money to Intrust onto someone, that's promises to fix a vehicles and ultimately, does not. We are not wealthy. This days cars are a total money pit ( no matter age and/or mileage). More so, when you can not find honest mechanics you can trust! Beware, of how they treat loyal customers, after paying over 10,000+ to them in repairs in last 4 yrs. Do not be a sap, like we were and trust their word, because, it obviously means nothing to Ron and Kevin.

Went to garage twice on his schedule and after promising to call me once reviewed what was needed…read moreand to make apt ,.. I wait a week. I called after that and he made same promises. But, never honored his word.

They were very rude to me for no reason- condescending, etc.... I will never go back.read more

I recently purchased a 2025 TUNDRA from Valenti Toyota, and the experience was outstanding from…read morestart to finish. Rocky Sposato & Kathy Urso were absolutely amazing to work with- professional, friendly, and genuinely committed to make the process easy and enjoyable. While I did receive a fantastic deal on the truck, what truly set Valenti apart was the exceptional service and personal attention that I received. there were no sales games or pressure tactics- just honest stright-foward communication that made the entire buying process comfortable and stress free . I highly recommend Valenti Toyota to anyone looking for a dealership that values its customers and delivers top-notch service. thanks again to Rocky and Kathy for making this such a great experience!

Wished I never bought the warranty for my 2016 Tacoma and 2018 Rav-4 from this valenti!!!…read moreOn two occasions they refused to honor their warranty and give me excuse after excuse rather than make responsible professional effort to honor and repair their vehicles under warranty in a REASONABLE TIME or MANNER!!!! I will NEVER But ever buy from them again.

Spent 2 months trying to find out what was wrong, the service department confirmed what I had…read morethought all along.

This review is for the Colonial Hyundai Sales department, formerly known as MJ Sullivan Sales. I…read morewas shopping for a new car and after going back and forth via text and email and feeling comfortable with the out the door price, I set up a test drive and initial meet with the sales team. Now before this I seemed to have been handed off between four different people ranging from Internet sales to sales and sales manager. I didn't care who showed me the car as long as I was able to test drive it. Received several texts and email reminders about the test drive. Took time off to make the appointment but when I showed up the main person I was dealing with seemed to be busy with another customer. They had me go to a new sales guys who very recently had joined their Hyundai team. He came from a different dealer and a different car company so I was a little critical on if he would be about to answer my questions. Sure enough I seemed to know more about the vehicle than he did. AND for the test drive he told me due to insurance purposes we could only make right turns. I looked at him and asked what about Highway driving and he said no. I voiced my displeasure in that as I needed to see how the car performed on the highway. Just about that time the other guy showed up and said that yes we can go on the highway. Now before we started to drive I wanted to know about some features on the dash such as the camera. New guy didn't know, the other guy showed and didn't know but said he'd look it up but wanted me to leave for the drive. Got the impression they wanted to rush me out on the test drive. Oh, so before I showed up and in all my correspondence with them I referenced a specific vehicle by number. When the new guy went to pull the car around (should have been ready when we got there) he couldn't find the car. Took him at least ten minutes of looking. When he pulled it up it wasn't ready to be shown. Still had all the plastic on the seats and boxes in the back. I was disappointed as I wanted to check out the third row seat but couldn't because they hadn't set the car up. Other salesman shows up and takes boxes out of the back and has me look but it was rushed, so much so I forgot to sit in the third row seat as that was one thing I wanted to do. Overall probably the worst experience I have had on seeing a Vehicle I wanted to buy. Complained later that night to the manager. Listed what went wrong, but the price was good and I wanted the car so the lower part of my email talked about a couple more questions and coming back to the dealership in a few days to perhaps finalize the deal. Appears manager only read the first few sentences of the email and not the bottom part where I was going to come in. So needless to say, I kept looking and found a more hospitable and friendly dealership with the same vehicle and at a lower price. So I purchased from them.

I want to thank AutoZone in Groton for installing lights in my car after I bought them. The service…read morewas professional and kind. The manager and the employee were very knowledgeable. Thank you.

Even before I am now driving away from this business, I have to recommend the young man who…read morereplaced my wiper blades on this rainy day. He also remembered another customers license plate number while he was simultaneously assisting them. A great attitude here at this site with a smile.

Recommended - wonderful staff and interaction! Nice small town feel with high value touch…read more Enjoy working with Paul and Managers there.

I am leaving this 1-star review to document a serious failure of manufacturer accountability at…read morePaul Masse Chevrolet South in Wakefield.I own a 2018 Chevrolet Traverse that I bought as an official GM Certified Pre-Owned (CPO) vehicle. When the transmission previously failed, it was replaced by a GM dealership under the official corporate CPO powertrain warranty network (tracked under internal GM TAC Case #9-11060118073).Shockingly, that official GM replacement transmission (Part #19416755) has prematurely failed. Despite the entire history of this vehicle and its parts existing strictly within the internal General Motors CPO ecosystem, the service management team at Paul Masse Chevrolet is actively refusing to coordinate with corporate to honor the warranty and fix the vehicle.Instead of executing standard GM warranty protocols for a failed CPO powertrain component, the dealership has offered nothing but deflections and stonewalling. When you buy a Certified Pre-Owned vehicle from an authorized Chevrolet dealer, you do so for the peace of mind that GM stands behind the car. Paul Masse Chevrolet's refusal to respect an internal factory-backed warranty completely destroys that trust.I have escalated this breach of contract directly to Chevrolet Corporate Headquarters and have filed a formal consumer complaint with the Rhode Island Attorney General's office. I strongly caution anyone against buying a CPO vehicle or getting major powertrain service here, as they do not stand behind the GM badge.

Extremely poor customer service. I brought the vehicle in for nail repair in one tire. After a 2…read morehour wait I was told I need 4 new tires - all in very bad condition. ( not true) I chose to have the punctured tire repaired. Since the vehicle was on the lift , it would only take a few minutes. After an hour and a half wait , they came back and told me it couldn't be repaired. Not true. The tire has since been expertly repaired. This is clearly a bait and switch operation. I recommend you avoid this business at all costs.

I got a flat tire on vacation with my family at 7:00 pm. I was happy to see Melvin's was open until…read more8:30. The folks at Melvin's took my tire right in, replaced the valve stem, and had me back on the road by 7:45. I couldn't be happier with their service.

Selfish organization. I have a low milage 2007Toyota Solara that was in very good shape. One of…read moretheir body shop employees hit me in a parking lot at a local High School. Their insurance company gave me a lowball quote by quoting the hourly rate way to low so it was under the "totaled" amount. The body shop at Bob Valenti charged more than the insurance quote so they wouldn't fix it at the rate their insurance company gave. Would have been right if they worked out a deal to fix the car with what insurance gave me. Just reflects on what kind of business they run.

If I could give them zero I would. Consumer protection laws are there for a reason. Not just…read moreannoying sales practices but actually illegal! Sent me a written quote for $36,344. When I arrived, they claimed the car was loaned to the office manager, tried to bait-and-switch me into a $51,000 model. hid the price of a second car (salesman literally said"I don't know the price of this car") while making me wait for an hour in the car for a test drive while they secured a sale with a different customer, despite having an appointment. When I tried to contact the GM to complain and request sales team not to contact me, their contact form routed me right back to a sales chatbot. Deceptive practices. Avoid.