Recently had my car serviced at this midas shop. When I picked up my vehicle, I noticed a strong…read morecigarette smell inside the car, which was not there before. It appears that someone may have smoked inside the vehicle while it was in their care. I'm disappointed because customers trust repair shops to respect their property. Smoking inside a customer's car is unprofessional and leaves a smell that is very difficult to remove. I hope the shop improves its policies so this doesn't happen to other customers.

This is only the second time I've been there with my 7 year old car, but I had a few extra things…read moredone this time like recharging my AC. This is a hard working team that have their work down to a science. I had to go back to complete the work after the AC recharge machine crapped out on them, but the one thing you can't miss is how everyone is so friendly, courteous, and eager to please. A great experience, and everything seems to be working great now.

After 4+ yrs and over $10,000+ paid in service repairs to Dunn's Corner, we had to face reality…read more As, they started making apts, they never kept-- along with repeated empty promises on completion of repairs and deliver pick up dates. What only resulted in their Keeping our vehicles there on their lot for two months, in one incident. if not 2-3 wks. at least on all other apts. While, taking in others and walk-ins, regardless of apt-commitment to us? They would and did leave the car untouched in their lot without notice and what became further frustrating by our having to check on. This last time cost us 3 prior scheduled apt. Made by Kevin. Furthermore, if we did not question or show up- they would not/ did not call. We finally nailed them down on #4 apt., dropped off of vehicle on a Monday morning..(to start what had been long discussed of transmission replacement). The expense of what was quoted at app $3,500 and to be picked up on Thursday, as Ron and Kevin promised. Yet, Thursday came and went without our hearing from Kevin. So, we had to stop in and were told "wrong parts had been ordered"!? Kevin then said, "Monday the vehicle would be done." Monday no one called --so we stopped in again. Now, we were told "vehicle would be ready on Tuesday". But, the cricket noises started again and so did the empty promises. It continued into Wednesday and Thurs. we stopped in before closing. Friday, finally got vehicle back., after all delay and back and forth during and prior months. At this point, the car we had running was 20+ yrs old. But, now also needed to return for repairs. When, we looked at the bill?...! ..we were astonished to find it was not what was quoted by Ron and/Kevin. But, was additional $2,000+ over original quote. It was an astonishing total of $ 5,500+! In light of all their neglected to scheduled apts., They had no consideration for 2days of our loss wages, and $2,000 over we had not expected! Not to forget. Their empty promises and their wrongful ordering of parts?... We, realized they demanded apt. but did not honor any of their obligations to customers. We were glad to take the vehicle and run-feeling some relief. However, Immediately after picking up the car, it started to buck while driving (entering gears and making rattling noises) and the steering wheel was now rubbing against something too (inside the console) causing a rubbery swishing noise at every turn of steering wheel. All Ron denied, once we toke it back, to be driven by him and look into. He told us to, "just drive it for a while and it would go away." But it only got worse and with all losses adding up to $7,000. We had to avoid long drives and use of vehicle until we could take it in-- to other mechanic. Today, we did just that and were provided a long laundry list of failure test readings. That are a result of Ron's transmission installation. We were hope to be wrong. But, were not surprised (gut feels are always right). We were very disappointed because of all loss earnings, expenses we paid to Dunn's Corner and their total betrayal (Kevin and Ron), Ron installed a faulty transmission system along with leaving all kind of other electrical transmission modules faulty (missing?) and sensors in dis-repaired from past neglect. All added expense. We are beyond vivid and demand our money back, from Dunn's Corners. So, we can make needed repairs, remove Ron's failed transmission and fix all that was left undone at charge. If I do not hear from them with 10 days. I will have to hire a lawyer and sue them. $5,500+ is a lot of money to Intrust onto someone, that's promises to fix a vehicles and ultimately, does not. We are not wealthy. This days cars are a total money pit ( no matter age and/or mileage). More so, when you can not find honest mechanics you can trust! Beware, of how they treat loyal customers, after paying over 10,000+ to them in repairs in last 4 yrs. Do not be a sap, like we were and trust their word, because, it obviously means nothing to Ron and Kevin.

Fantastic!! I ran over a curb and was really worried something was wrong underneath my car so I…read morebrought it in. The gentleman working there took a look and assured me everything was ok--I was out in 30 mins, give or take. Could not recommend them enough if you're from this area!! They put all my worries at ease.

They are closed However, they did message me back to refer…read moreme somewhere else close! They are closed However, they did message me back to refer me somewhere else close! I ended up having a friend do the e work!

On 2/27/19, my 2009 Ford Mustang was examined by Rich's Service Center LLC, and Estimate #9855 was…read moregenerated. This Estimate documented the need for the following replacements: (1) the oil pressure switch, thermostat housing, and power steering pump. On 4/10/2019, Rich replaced the oil pressure switch and thermostat housing. Immediately upon return of the Mustang, the oil-pressure gauge began to intermittently shift from E to F and the dashboard oil-pressure icon illuminated as well. On 4/15/19, the Mustang was returned to Rich's, to remedy the issues of the gauge shift and icon illumination. Bethany Silvia informed me that the problem remained and the condition of the Mustang was my responsibility. On 5/10/19, my wife was driving home, during which the Mustang began a "rat-tat-tat" sound that gained volume. She was less than a mile from Rich's and managed to drive there safely. On 5/14/19, I was informed by Rich that there was a problem with the Mustang "deep in the engine." I then picked up the car from Rich's and drove the Mustang across the street to Karns Automotive Sales & Service, for a second opinion. On 5/15/19, Dan Karns called and indicated the cause of the loud engine noise was the fact that there was no oil in the engine and no reading on the dip stick. Dan added five quarts of oil. The internal noise persists, and the car cannot be driven. A new engine is needed.

Super friendly and so helpful. I have been doing busy here for over five years. I purchase all my…read morepropane needs, right here. They charge by the pound, not the tank size. Very fair and honest group. They have been around like forever. Buy your propane here. Denniz S Groton

They balanced my tires and now my ride is super smooth. Thanks. They got my car in quickly and had…read morethe job done in a couple hours.