I had a very frustrating experience at AutoZone. They clearly state that they open at 7:30 AM, but…read moreby 8:00 AM the store was still closed--even though there were employees inside. That's completely unprofessional and disrespectful to customers who wake up early and rely on accurate business hours. What's the point of posting opening times if you're not going to follow them? People have jobs, schedules, and responsibilities. Standing outside waiting while staff ignores customers is unacceptable. This isn't the first time I've had issues here either. The service is inconsistent, and it often feels like customer satisfaction is not a priority. If you can't open on time, at least update your hours or communicate properly. Definitely needs better management and accountability.

My side mirror broke, and I was trying to find a way for me to reattach It before heading home to…read moresee my parents (a two hour drive). I had an appointment back home and had limited time to waste so I ran in and chose two random products for mirror adhesives and ran up to the register. This is where Katie (I hope I'm spelling her name correctly) was so amazing. She helped me go through the different options of the different kinds of mirror adhesives and carefully suggested the benefits of both products before I chose which one would work better. She also came out with me to my car to help me reattach it, and even put on gloves so she could assist me with the glue and cutting it open. This was nothing short of wonderful customer satisfaction and dedication to I appreciate you, and your dedication to putting your customers first! Shout out to Katie and the employees at Autozone on market street!

Love bugs are in season along the SC coast and my windshield was a mess, I needed a squeegee and…read morestoped earlier at an O'Reilly store in Paulis Island but they only had a short 20 inch. I Wilmington I found this across the street from where we are staying and walked down this very dangerous intersection. The attendant was very nice helping us look for the right item, and found the one we were looking for. Good store and clean, if in the area I will return for my automotive needs

Usually I am treated fairly and with respect...last week, I was lied to and gaslit. I ordered parts…read morelast week and, knowing I am on a time crunch, I allotted a week and a day for delivery and 2-4 days reassembly.. They told me the parts would be in on a given day, 7 days out..now, on said day, they are telling me it will be another full week. When I inquired about Why I paid extra for rush "2 day'' delivery, that will now be taking over 14 days, I was told "Im not sure why they told you that, There is no way we could get it here that fast"....In otherwords...They charged me $25 and they Knew they could not get my part here that quickly. WTF? Why lie to me just to make a sale? How many other people paid extra this month only to get screwed on the delivery and charges for overnight/2day? ? 10,000? 1,000,000?! Your company could have just cost me a lot of money in extra down time so You can screw others. Well, I went to Advanced...(which I despise).. The irony...My part will be here in 2 hours, It is being Delivered from Raleigh, by the competition. No extra $25 charge for postage either. Yes, I am upset. but...Seriously.. It's one thing to mess up my order, its an entirely different insult to make me praise Advanced Auto parts. So for folks on a timeline that want to save their hard earned money.... Just know you may in fact need to act like you are ordering from the back of a magazine in 2021 and just ''allow 3-6 weeks for delivery'' .

Went in for windshield wipers. Got excellent, top-notch service from Rick. Not only did he help me…read morepick out the wipers, but he installed them as well.

I needed to get a new battery and asked if they can replace it for me. Brad did a very great job on…read moreexplaining the difference between each battery When changing out the battery, he explained each step he was going through. Brad is very knowledgeable with cars and super helpful. I was very satisfied with the work he did and how helpful he was. Great employee.

I needed some unexpected work on my 1995 Celica this week. My usual shop was booked and I had just…read morespent quite a bit of change on bodywork after two accidents in January. I was at my wits end. The body shop recommended Coastal Rebuilders, and had made arrangements for me to see them. My car was towed there immediately. This was on a Tuesday. By close of business Wed..the next day...the work was completed, and at a fair price since it was an expensive job. I picked it up today, and could not be more pleased. Ive always wanted to restore this classic car as much as is feasible. With the great body work and fast service from Coastal Rebuilders, Im on my way to that dream. Thank you, Bill and Tom! Will be seeing you again!

I've been coming to this store for about 7 years now and the employees are always very helpful…read more They are also very polite. I have had many great experiences just buying car parts from here. It is my favorite shop in town to grab parts from. Hours aren't the best but that's very easy to plan around.

Ordered parts online through Advance Auto Parts. The only store that had them in stock was…read moreCarquest, so chose that store. Drove all the way there to find them closed at 6:00 pm on Sat. They close at 5:00 on Saturday!! I could see this years ago but this is the 21st century. Put your customers first!!

Kevin is the best, will return for all my parts in the future. Great warranty, good selection.read more

From the owner: Your local NAPA stocks auto parts, tools and equipment and many other items for heavy duty trucks,…read moremarine, and farming equipment. Stop in today.

I came here to find a panoramic mirror for my car. Unfortunately, they did not have one but they…read moredid help me Dom's something else (that wasn't what I was looking for but learned that after). It was kind of strange experience with customer service. The lady helping me was cool, and the manager ended up being nice but at first I thought he was kind of rude. This was more of a 3.5 star visit. I would prefer going to another location. I'm sure if you needed more than what I needed they probably would give better customer service.

Wanted to let the management know that they are very fortunate to have Kobe Dykes on the team at…read morethe 2318 Carolina Beach Rd. location. He helped replace my battery in my Toyota 4Runner three months ago and I just went by and had him replace my wife's 2015 Honda CRV battery . Kobe was super professional, extremely polite and very knowledgeable about both my cars. Please recognize Kobe for his outstanding customer service !! Thank You, Chris Skinner