The manger Kieth is a KKK member he doesn't like black people so don't shop there he told me that…read morehe bigger than like it self

First and foremost, there are some great team members at this store. All of which means nothing…read morewhen run by a store manager who leads with his ego and treats a complaint about someone being treated poorly with no regard. I am going to give some verbatim quotes from the store manager, Keith Chicoine. "You can go ahead and complain and hit all of the walls you want. I have a following, and I have store of the year; nothing will happen." Keith said this with a big grin on his face. I asked him to put his ego aside and to please understand where I was coming from. He said, "I can't; my ego is big; it is 10 feet in front of me." Much more was said. Gabe the assistant manager is an EXCELLENT example of balancing great customer service and giving reassurance that he is taking a complaint seriously; he should be running this store. Is it true that the company is going to back this arrogance because he is "getting awards"? Jason Booth is the district manager; I'm waiting to hear back from him. I hope he handles this.

MJ KNOWS BATTERIES !!!! Came in w a bad battery …read more MJ cheerfully and efficiently checked the warranty status ( out of date ) and then helped me select a new one ! She installed my new 4 year battery in a quick 10 minutes and I was on my way. !!! I am Very Satisfied. !!!!!!

Went to this location by mistake with a dead battery, even though it wasn't their battery the…read moremanager helped me jump the car off so we could go to a competitor's store were the battery was actually purchased and under warranty. He provided excellent customer service even though we didn't buy anything from his store, will definitely be going back in the future for any automotive needs.

I only come here for trailer washouts. They do a great job, are quick, and the people inside are…read morenice as well. Starts at $45 and they take all payments, including comchecks. Will definitely come back, since there's not many options around for washouts in the area.

so this is not about the tire place but as far as trailers the ladies inside are not much help…read morewould not come outside and explain about there trailers only quote price off sheet other trailer companies around that are willing to talk about there product to bad I like buying local

Tire Kingdom is AMAZING! The team is incredibly professional, fast, and truly cares about taking…read morecare of their customers. Storm is my go to, he works so hard to make sure every vehicle is safe and done right. Ask for him to be on the job when you take your vehicle in! You can tell this location takes pride in their work. They are friendly, efficient, and go the extra mile. If you need tires or any service, this is definitely the place to go. Highly, highly recommend! Ask for Storm to do your work!

We've taken vehicles here several times and have always been pleased with the service and fair…read moreprice. A few weeks ago my daughter's vehicle was throwing a code. I went to an auto parts store and hooked up the scan. Once done, I took the vehicle to tire kingdom and dropped it off. A few hours later, they called and said there was nothing wrong with the vehicle. They checked the car over and couldn't find anything related to the code it was showing. They cleared the code and it never came back. The charge? Zero! We just went and picked up the vehicle. I feel 99.9% of other shops would have 'done' something or at least said they did just to get some money.

Joe Brown is the guy to talk to! He was diligent and courteous - and might be one of the very last…read more"straight shooters" left in the sales industry. The transaction was quick and efficient, and he even was kind enough to drive some documents over to me the day after I picked up the car. I would definitely recommend this place and talking to Joe

My service appointment time was 10.30. I arrived in good…read moretime, 1015. It was 11.25 when it went into the service bay. It was after 12 noon when I got the car back. All the other cars came out all nice and shiny and wet. Mine came back just as it went in. The main problem was my wife is a stroke victim and her therapist was due at noon and as my wife is unable to open the door the therapist left. Not happy

I went to Mavis in Lakeland Florida to fix a sound that I was told was a mount. I am a repeat…read morecustomer of Mavis (Tire Kingdom) on South Florida Ave by the Outback Plaza. The young man that took my information was told that I needed brakes, shocks, and flushing of all fluids which would cost well over a thousand dollars. I refused and said just fix the mount please. It was about 20 min later, the manager came over and said that I needed brakes and the shocks were all 90% gone front and back. I refused again and said just fix the mount. The 3rd time, the manager took me to the service department. The mechanic had all the wheels off, and the manager then said, "Legally maam I have to show you the brakes and that you badly need brakes. I cannot be legally liable if you get in an accident." He scared me so bad, that I said just do the front ones. He said he would take $100 off if I had all of them done. I said ok if it's really that bad. He then gave me a bill of $900.00 with an itemized list of all the things wrong with this car. I then took my car to another establishment to see if in fact I do need shocks. The new establishment (Mr. Carburetor) on Pipken, said absolutely not. Your shocks are fine. Does Mavis in Lakeland do this to everyone that is a senior. Scare them to death to do mechanical work? I would like a refund.

Friendly, took their time and didnt push unnecessary repairs on me. Other shops have tried to…read morecreaye probls where there were none I will definitely reccommend and be back.