Everyone working here has been extremely courteous and helpful when I stop in for business. I've…read morenever waited for more than 5 minutes when I come in. Most of the time I walk right in and am served immediately. I have not applied for any loans or mortgages or done more than routine banking so I cannot speak about those types of transactions. But despite that process in particular, the folks I have encountered would be very forthright in helping you and are genuinely interested in the best possible outcome for you. I recommend this location.

This is my first review for this branch, but not my first visit since they opened it a few years…read moreago. It is small, but has all the services you need available. They even have a computer to use, if you want to log in. A service member can even help you with that, especially if not so computer savvy! I was greeted upon entering and directed to where I needed to go. I proceeded to the teller line to get a new debit card. No line, so I walked right up to the teller who was waiting with a smile and greeting of the day. So nice! They have a coffee/tea machine, so I missed getting myself a cup since there was no wait. Some days, especially when it's cold outside, I don't mind waiting in line a few minutes just so I can get a cup. Ha. After resetting my PIN, I was asked to wait in the lobby - waiting area while my card was personalized. And, they would bring it out to me. There is a TV on the wall, magazines, and phone charging station in their waiting area. Nice! Charging stations need to become the new standard in a waiting room. My card was ready before I could finish snapping a picture or even plugging in my phone. Not complaining. The best time to go and avoid long waits are mid weekdays before lunch and not a payday! The customer service here was great today! I just live closer to a different branch. I like this one is next to Publix though. Knock out two errands and drive to one place.

I recently moved to Clarksville from Utah and needed a new bank. I read reviews and this one seemed…read morenice. And I was right! The ladies in here showed they cared while I was opening my new accounts and also seemed to care about me as a person. I'm very pleased. That's not even saying anything about the establishment itself! They have several services offered for members. My boyfriend has even commented on how much he likes my bank and we're about to move all of our accounts here. Grateful! Thank you!

To begin, the facility was really nice and and modern. I walked in and was pleased with how clean…read morethe building looked on top of how professional all the staff dressed. The reason behind me going in was to refinance my car. I was guided to the Financial Services Representative, Aimee Frier. Aimee was very helpful from the very beginning. She explained the process that would happen before we even started the application. I started a savings account with them and am looking into setting up my actual banking with the company. Overall, I would highly recommend if you are looking to refinance or even want a good professional bank/credit union.

After some many problems at Regions bank I pulled the money out and went to US Bank…read more They were very friendly and had no issues Getting account opened and correct ATM card. Highly recommend.

Great local bank with great service. I love the fact that when you call the bank they actually…read moreanswer the phone with the human being! They've always been super helpful with my business and personal banking needs. I've been a customer with them for eight years now and never plan on switching.

The staff is super friendly and helpful. They are efficient with the transactions, especially on…read morebusy Fridays. The drive through has been helpful when I'm out running errands with the kids. Convenient location as well.

After a over year of regular business with them, I came today for help and all of a sudden they…read morecouldn't help me because I didn't have Jr on statement from my bank even though I showed them my name was correct in the system. Unfortunate because I never missed a payment, was late or anything of that nature and they treat me like nothing, not to mention the lack of professional from Renee cooking a burger on her desk while shitting on a guy already having a rough day. The hot grease popping on me was a nice touch too. Thanks. Disappointed isn't the word, my feelings are hurt. Won't be doing business with you them anymore and I'll steer others away too.

The manager, Renee is very friendly and extremely helpful. Go see her and she will help you fast.read more

Chuck Klumb at Legends Bank was absolutely amazing at being both responsive and thorough when my…read morehusband and I applied for our first mortgage. He took the time to go through all the necessary steps and was available - both by email and telephone - to answer any and all questions. Mr. Klumb took the time to compare different rates and get our closing costs down. I would highly recommend Legends Bank to anyone in Nashville or Clarksville looking to secure a mortgage.

The staff is courteous and helpful. Also knowledgeable. They inform you about all the options…read moreavailable and work with you to get things done. I've used them on multiple occasions and have zero qualms about going back. Thank you TitleMax

From the owner: The TitleMax team is here to help. We will do our very best to help every person who walks through…read moreour doors find a lending option that works for them. We may be able to help even if you don't have perfect credit. We offer swift lending decisions and same day funds, so pop by today to learn more and apply.

Great service excellent experience and great customer service worked super hard to secure a loan…read moreappropriate for my needs went above and beyond to help me

This was a great place to get my credit score moving up. The staff is really friendly and treated…read moreme great. I would recommend this place to all military since that is all they work with.

Unbelievable Disrespect and Horrible Customer Service - Avoid at All Costs!…read more After over 25+ years of loyal business, Navy Federal has shown me the coldest, most heartless betrayal in my time of need. I trusted them with financing five of my vehicles - including my 2018 Ram - and when that truck was stolen, I turned to them for a loan to replace it. What do they do in return? Make my life a living nightmare. I call to check on the status of my loan, only to be told that I need to provide the title for my wife's van purchased in September 2024. Why? Because apparently, that was a "condition" added to the loan agreement. So, I wasted an entire day getting her van inspected and jumping through every bureaucratic hoop necessary to release the title - only to be told that it'll take 3-4 weeks to get it in the mail from my state. The situation gets worse. With my truck stolen, rental coverage expired and having to pay day to day for that rental car out of pocket, I asked Navy Federal to release the loan, explaining my entire desperate situation. Their response? "No, we won't release the loan under those circumstances." After 25+ years, they refused to help me in my time of true need. At that point, I lost it. I made it clear and in the most abrasive ways expressed that I no longer needed Navy Federal explaining that I don't need Navy Federal, I had chose them. After two decades of loyalty, I am moving on. Thank you for not helping me, and GFY!

I deposited my payroll check from the post office on April 15 2025 and it is still not available in…read morethe bank. It took 2 weeks last time. I get paid every 2 weeks and they hold my check at the cu for another 2 weeks. Worst cu ever