Brittney was so helpful and patient! I had a great experience overall with her help and she got me…read moreall the things I needed

Brittany was efficient, timely and helpful. We're glad to have all our vehicles, including our golf…read morecart with State Farm.

The staff were very friendly. This doesnt make up for the fact that their website and apps are…read moreextremely difficult to use even for someone who is tech savvy, they also have alot of hidden fees like a 5$ external payment fees etc. Overall has been a n extremely negative experience. I am unable to add external payment methods for my loan even though there is a section to do it in the app it will not accept my debit cards. When attempting to do the "express pay" option (its anything but express) it requires a member number to perform (youd think that would be easy to find) which when you go to your account and actually find your member number guess what? It wont accept that number. It wont allow you to pair an external account with an account and routing number either. Do not finance through them.

Broke up with Bank of America today and set up new accounts here. Mia helped me and made it quick,…read moreeasy and painless. I appreciated her professional demeanor and kind attitude. I had a great experience overall!

I was a customer of Mr. Royce Williams for many years but decided to go with another insurance…read moreagency after Mr. Williams had some staff turnover and it appeared that issues were starting to occur based upon that fact. I contacted Mr. Royce Williams office to let them know that I had changed banks and that they needed to stop drafting my old account. That didn't occur, and they over-drafted a closed account which caused all sorts of issues. Then, after I informed Mr. Royce Williams that I would be going to a new insurance agency, he didn't cancel the insurance policy which resulted in an invoice being created while I had insurance with another insurance company. Mr. Royce Williams refused to delete that particular invoice after I had proven that I had another insurance company covering me during the time period he billed me for. (double coverage) I paid the invoice so that I didn't continue to get bills from Mr. Royce Williams' office, but I certainly should not have been billed for insurance I had already canceled. I would suggest picking a different insurance agent other than Mr. Royce Williams, just in case any kind of issue ever needs resolving.

Great agent and a real family touch. If you are looking for someone to trust in Nashville who…read morewill help you get the best coverage and fair rates... look no further. He also offers life insurance at great pricing. Who would have guessed. Time to look at IRAs. :)

I've been a client of Montgomery and Associates for over five years. I've always been very pleased…read morewith their recommendations and ideas about my insurance needs. I have a small business and a few personal assets that they help provide coverage for. I was formerly with a bigger insurance company and in the course of business, I wanted to see if I could reduce my insurance expense. The quote I was provided saved me a lot of money annually. I am not in the insurance business and don't always know what I need. M and A was very helpful in detailing my ability to cover risk. On a personal note, my wife and I wanted to get life insurance on me. M and A was able to get me in a good valued policy. My wife was insured shortly after and we are happy that we haven't had to use said policies, plus the rates seem reasonable. Montgomery and Associates covers my home, business, auto, and life insurance. My account representative, Hannah, is always responsive. Sometimes I get busy and ask the same question more than once. She always answers it without a fuss. If you are looking for value in your insurance agency, look to Montgomery and Associates.

I worked with Rodney McIllwain out of their Murfreesboro office a few months ago could not have…read morebeen more pleased! Rodney was very patient with me as he helped me understand the options in auto and renters insurance. I was in an automobile accident about a week ago and the claim process was very smooth. I would highly recommend Montgomery & Associates!

Joshua Walsh was very helpful with my cancellation of homeowners policy due to fact that I am no…read morelonger a resident at this location 1225 N. Main St. Sweetwater, TN 37874. This property is going to be auctioned on Oct. 12, 2024 at 10am. This young man was very kind and professional in helping me. I give them the highest star rating #5 Gail Ledford Sutton

Extremely frustrating experience with Progessive Insurance through Southwestern Insurance Group. We…read morehave called at least 4 to 5 times trying to reach the agent who originally signed us, and not once have we received a call back. We're also received texts asking us to call, but when we do, no one answers- and again no follow - up. This became especially aggravating when we needed something time sensitive handled - updating our loan number for a refinance which should've been a simple request turned into an unnecessarily stressful situation due to the complete lack of communication. At this point, we have lost confidence in this office entirely. We are planning to switch insurance providers and will be possibly filing a formal complaint regarding the lack of responsiveness and support. When it comes to Insurance, basic communication should not be this difficult. I would not recommend this Office to anyone expecting reliable service.

Working with Brittney was great! She was very helpful, honest, and professional, and made the…read moremortgage process as smooth as it can be. Thank you!

David and his team are wonderful to work with. Their continuous communication and transparency…read moreabout the process as well as fees help the consumer feel at ease. This was the second transaction that I worked with David on and I will definitely use them again should the need arise in the future.

If you need to do a cash advance, this is one of the better places to go to. I'm not big on cash…read moreadvance companies, especially big corporate run stores. I think they are ripping people off who are already having a hard time. This is a little local run store, I think they've got 3 locations total in middle TN. Their fees aren't ridiculous and all fees & payback dates are told to you upfront, no hidden charges. The staff are real nice, they'll try to work with you to help out and they don't blow your phone up when it gets close to your due date like a lot of other places will. So, like I said, if you have to do a cash advance then check this place out. You'll get a better deal than from any of the big companies and be treated better. Cheers!

So pleased with my experience with Luken Wealth Management. They truly care about their clients. I…read morecan't recommend them enough!