Ashton from House brothers came out, worked in a methodical and determined manner and removed…read moredebris from the cold water pipe. He refused to quit until he found the problem rather than replace the valves and handles, a much more pervasive and expensive job. I HIGHLY RECOMMEND HOUSE BROTHERS FOR THEIR HONESTY AND PROFESSIONALISM.

this past winter while on vacation, our furnace failed and during the coldest time our house and…read morepipes froze. House Brothers Plumbers came out that day and did a tremendous job replacing multiple brust pipes, dried the house out, and were quick and efficient. On a Friday afternoon in an emergency, they could have easily overcharged us, but their price was more than reasonable! They were the only plumbers that we were able to get on a moments notice. I highly recommend them.

"Look behind the cloths, behind the chair Lookin' for them…read moreReds everywhere I looked way up my chimney hole Even looked deep inside my toilet bowl" (Bob Dylan) Let's be real, toilets are a fairly important part of modern life- wouldn't you agree? And if one (to put things delicately) isn't quite up to the task when you hit the flush lever, and the other seems to have a mind of its own and runs continuously when it wants to, it's time to head over to your local plumbing and heating store to do something about it. Which explains why we headed over to Avon Plumbing and Heating to chat with Showroom Consultant Margo who was super friendly, knowledgeable, helpful, and was a real pleasure to work with. We ordered a full replacement for toilet #1 and a "guts replacement" and a new seat (the old one had cracked) for toilet #2. A few days later, the job was done, and I want to also give a shout out to Office Manager Cam and Andy, the plumber who handled all of the work at our house. Everything looks and works great, and we had a very nice first party consumer experience with Avon. By the way, their showroom is amazing!

We recently used Avon Plumbing to renovate our bathroom and add a soaker tub. Margo was very…read morehelpful in showing us options to fit our space. She followed up with us along the way and made sure our needs were met. The installation process was professionally handled with a daily task list. The sub-contractors did a great job and made sure that the floors were protected. From demolition, plumbing, sheetrocking, painting and tile floors everyone did a great job! Nancy and Bob Granby, CT

Needed leak repair and replacement of faucets. InstaPlumbing coordinated with water supplier to…read moreturn off water at the main, and the team arrived right on time . Despite a very narrow work space they took care of all repairs,tested function when finished and left a clean neat area . Skilled and knowledgeable plumbers, Would recommend, if you need them they get it done.

These guys are the best. I've used the company several times and the entire service is consistently…read moreprofessional and efficient. Customer service is wonderful - I always speak with Melissa and she's wonderful: friendly, helpful, informative. They are responsive and reliable. Last week I needed a repair doing on my toilet. Brandon was knowledgeable and resolved the problem quickly. I highly recommend them.

Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Our first experience with Plumbums was excellent - we had an emergency issue, Jim was able to come…read moreout within an hour or two and get it fixed, and he was on his way. When our pipes froze during the big storm this January (thankfully, without water in them), we decided to hire Plumbums again. That didn't go as well. Quality of work: The fixes Jim suggested (a series of individual junction fixes) seemed reasonable for the repairs needed, but in some cases replacing whole sections would have been more time- and cost-efficient (according to other plumbers we've had in our home who have seen the work done). And we needed four return visits within our first three days living in the house to address issues that had not been resolved or that popped up as soon as we turned systems on. One problem (heat running constantly on our first floor, making the house over 80 degrees in the winter) was unresolved until I researched possible causes myself and communicated that to Jim, who sent out one of his guys to implement the fix. Professionalism: We were frustrated by the lack of care shown toward our property. Jim's guys left plumbing debris (not just the stuff our homeowner's insurance requested, but just straight-up trash), food trash, and drywall dust in our basement and living areas. This means that the first thing we had to do after driving 3,200 miles to move in was clean up after them. Drywall was removed roughly in several locations, and although patching was not included in the estimate, the cuts themselves appeared unnecessarily sloppy (and our new plumber neatly cuts and replaces drywall as a matter of course, leaving the mudding to us, which is fine). Plumbums did work well with our insurance company to get our claim handled, and ultimately we have working plumbing. But our experience wasn't great.

Mike is incredibly fair with pricing and struck me as an incredibly honest and caring man. Will…read morealways come back to give his business some love

Had 2 leaky outdoor faucets in very cold weather. Got us scheduled very quickly after we left a…read moremessage. He replaced both faucets and completely upgraded both faucets to frost free, and upgraded the aprons on the outside of the house. He also added an indoor shut off with an access panel. Extremely high quality work, knowledgeable and friendly and fast! And very reasonable price! The best plumber we've found!

Avoid this business--dishonest pricing and terrible service…read more I called at 5 PM on a Friday to get my sewer drain unclogged. I was quoted $378 plus a $200 weekend emergency fee. To save money, I told the dispatcher I would wait until Monday. She then offered to waive the $200 fee and send a technician out immediately. This turned out to be a bait-and-switch. They sent a technician without a vacuum truck, meaning he couldn't actually unclog the drain. Instead, he just cleaned a filter and charged me $168. If they had sent the correct truck in the first place, cleaning the filter would have been included in the original job price. It feels like they forced a dispatch just to trap me into paying a service fee, knowing they couldn't fix the actual problem. To make matters worse, the technician was incredibly unprofessional. He initially told me the visit would be $128, but after calling the office, he hiked the price to $168 and lied to my face, claiming he never said $128. He also seemed completely clueless and had to be walked through the basic steps of the job over the phone by his office. I paid the fee just to get him to leave and canceled any future service. I would give 0 stars if possible.

Had these guys recommended to us to come unclog a kitchen drain. He asked to come early but still…read morearrived an hour late, started ripping apart the drain without a bucket to catch the water and then laying the nasty dirty pipes on our 6' long woven kitchen mat, rather than a blanket, a paper towel or even the tile floor. The snake did not work and actually got stuck for awhile but that's because the pipes were very bad & could not be unclogged as it was legitimately bad 70 yr old galvanized pipes completely corroded and blocked. So, after multiple methods & tries, I agreed that we needed to replace about 10' of old galvanized pipe with PVC and the basic older PVC drain components under the sink. Understandably, they could not come back until the following day since the scope of work had changed. The actual plumber (very nice guy, decent work, but VERY MESSY) scheduled his return for 8:30 the next day, and estimated 4 hrs of work for $1,100 + materials, tbd. As we were left without a kitchen sink, since he got us in for the next morning & was recommended by a friend and fellow plumber, I agreed to the high labor estimate, knowing it there was a chance that it could take more than 4 hrs and signed for the labor, while my wife spent 2 hrs that night cleaning our kitchen mat from drain grease. Next morning, I had to go to work so my wife took the day off. Midmorning, I'm getting texts from her asking for his number as no one had shown up and I had not heard anything. Again, over an hour late, but shows up and gets the job done in about 2.5 hrs. As he's leaving, he asks for almost $1,500. She says, ok, please just give me the break-down for the materials. He has to call the office, puts my wife on the phone with the brother who refuses to provide an itemized list of material costs. Plumber leaves, wife pays the agreed upon labor charge of $1,100 for 4 hrs that took 2.5, no questions asked. Wife says she will pay materials, even marked up materials, if she is given a breakdown (again, this was 10' of 2-1/2" PVC and a few fittings). Mind you, I'm an Executive Construction Project Manager for nearly 20 yrs. I receive an email with a list of random items, no prices, including boxes of rags, latex gloves, boxes of glue, etc. I tell wife to get a real breakdown before settling after already paying the inflated labor cost. My wife then receives a barrage of texts threatening escalation unless "agreed upon" material costs are not paid...but no materials were agreed upon and they refused to provide material details. I get out of work and start receiving the same texts...for hundreds of dollars of materials that they refuse to itemize. On top of that, the mess left was insane and I later found he left a 6" piece of old nasty piping in the wall that I had opened up for them, stinking up the bsmt, dripping old grease down the walls. Never again...talk about choosing their battles Talk about choosing your battles...and knowing when to stop arguing with customers.

Jim has been my only plumber for the last 30 years. Always excellent service, great prices. He has…read moredone everything from a new boiler to faucets, main line shutoff replacement, new radiators, and everything in between. He is the best!

I called Jim on Monday and he was at my door on Tuesday. He called me when he was on his way I…read morewanted to deal with a local plumber. My tub was leaking and he had all parts on his van to fix it within an hour. Took his time & showed me the problem. An easy fix. He took his time , no mess & cleaned up! I will call on Jim again when needed & refer him to family & friends. Thanks, Jim. Wendy M.

I call for service and they said that are not going to tackle because they are too busy with…read moreregular customers and the boiler was installed by miller plumbing & heating and the altitude was worse I will not recommend this company to no body

I used Miller for a boiler replacement and it was an awful experience from start to finish. I chose…read moreMiller because I was told they are worth the extra cost. That advice was incorrect. They were extremely messy and the job took 2 weeks. I was told it would be 3 days. I had to fight with them along the way. In the end, they were not able to compete the job as spelled out in our contract. Steve Miller then called me 5 days after they were done with the job and accused me of being a deadbeat because he had not received payment. Keep in mind that I had not received a final bill at that point. I would not recommend them.