Frank was on time, ready to access the issue, courteous, and professional. He was able to…read moretroubleshoot the problem and also recommend various solutions with pricing that was reasonable. He will be our go to plumber and will be highly recommended to family and friends in the greater Hartford region!

Great experience. Frank handled multiple repairs quickly and efficiently with clear attention to…read moredetail. Communication was excellent throughout the process, and he explained everything in a way that was easy to understand. All costs were discussed upfront and were very fair, which made the process completely stress-free. Frank was also very personable and easy to work with. I will absolutely use him again in the future and highly recommend him to anyone in need of reliable plumbing service.

Great experience from start to finish. The sweet young lady…read morethat took the call was very informative and efficient. They put in a service call for next morning. ( non emergency) . The gentleman who showed up ( on time) was very friendly and knowledgeable. He was later joined by another employee who was just as nice and they got the job done quickly without fuss and made sure they didn't leave a mess. Gave us some tips so we wouldn't have the same problem again hopefully. Came recommended and I would pass along that recommendation.

Disappointing Experience: Overpriced…read more I recently hired JMB to install a faucet and a garbage disposal in my condo. The recommendation came from the contractor who handled my countertop and backsplash installation, so I trusted their judgment. Unfortunately, my experience with JMB left much to be desired. The installation itself was carried out by an apprentice and another worker, who spent around 45 minutes completing the job. Everything seemed to be in working order, so I didn't anticipate any issues until I received the bill. To my shock, I was charged a whopping $1229 for what should have been a routine installation. When I reached out to JMB to address my concerns, I was met with a series of dismissive responses: Missing Quote: They claimed to have sent me a quote, which I never received. Lack of Communication: They deflected responsibility onto the contractor who recommended them, despite my assumption that pricing would be fair and reasonable. Unjustifiable Pricing: Their insistence on charging a flat rate without considering labor costs left me feeling taken advantage of, especially when other plumbers confirmed that the job should have cost significantly less. Unresponsive Owner: In my business, I would be speaking to the customer about a situation like this - never heard a word In an attempt to rectify the situation, JMB offered me a mere $100 credit toward future services, which did little to address my dissatisfaction. Ultimately, my trust in JMB was misplaced, and I regret not seeking multiple quotes before proceeding with the installation. I've since learned that this company bids on services through our town municipality, and I'll be sharing my experience with the superintendent of facilities for further review. In conclusion, while I can't dictate others' choices, I feel compelled to share my disappointing experience with JMB as a cautionary tale. Proceed with caution and consider exploring other options before entrusting them with your plumbing needs. Note: I anticipate an answer claiming the cost of the 3/4 Horsepower Insinkerator with 7 year warranty was much higher than the ones I found on line and calling plumbing supply companies ($220) - My math shows that even if the disposal was marked up 100% the labor is still over $800/hour

Professional and a pleasure to work with. Friendly and knowledgeable. I need a few more characters…read moreto hit 85 so I can post this.

Matt installed our gas fireplace. We purchased the gas fireplace insert, and he extended the gas…read moreline into our fireplace and connected the insert. He was able to finish the job quickly, in a couple of hours. Some months later, he helped me troubleshoot over the phone a problem I had with air getting into the gas line. I am a happy customer.

Had these guys recommended to us to come unclog a kitchen drain. He asked to come early but still…read morearrived an hour late, started ripping apart the drain without a bucket to catch the water and then laying the nasty dirty pipes on our 6' long woven kitchen mat, rather than a blanket, a paper towel or even the tile floor. The snake did not work and actually got stuck for awhile but that's because the pipes were very bad & could not be unclogged as it was legitimately bad 70 yr old galvanized pipes completely corroded and blocked. So, after multiple methods & tries, I agreed that we needed to replace about 10' of old galvanized pipe with PVC and the basic older PVC drain components under the sink. Understandably, they could not come back until the following day since the scope of work had changed. The actual plumber (very nice guy, decent work, but VERY MESSY) scheduled his return for 8:30 the next day, and estimated 4 hrs of work for $1,100 + materials, tbd. As we were left without a kitchen sink, since he got us in for the next morning & was recommended by a friend and fellow plumber, I agreed to the high labor estimate, knowing it there was a chance that it could take more than 4 hrs and signed for the labor, while my wife spent 2 hrs that night cleaning our kitchen mat from drain grease. Next morning, I had to go to work so my wife took the day off. Midmorning, I'm getting texts from her asking for his number as no one had shown up and I had not heard anything. Again, over an hour late, but shows up and gets the job done in about 2.5 hrs. As he's leaving, he asks for almost $1,500. She says, ok, please just give me the break-down for the materials. He has to call the office, puts my wife on the phone with the brother who refuses to provide an itemized list of material costs. Plumber leaves, wife pays the agreed upon labor charge of $1,100 for 4 hrs that took 2.5, no questions asked. Wife says she will pay materials, even marked up materials, if she is given a breakdown (again, this was 10' of 2-1/2" PVC and a few fittings). Mind you, I'm an Executive Construction Project Manager for nearly 20 yrs. I receive an email with a list of random items, no prices, including boxes of rags, latex gloves, boxes of glue, etc. I tell wife to get a real breakdown before settling after already paying the inflated labor cost. My wife then receives a barrage of texts threatening escalation unless "agreed upon" material costs are not paid...but no materials were agreed upon and they refused to provide material details. I get out of work and start receiving the same texts...for hundreds of dollars of materials that they refuse to itemize. On top of that, the mess left was insane and I later found he left a 6" piece of old nasty piping in the wall that I had opened up for them, stinking up the bsmt, dripping old grease down the walls. Never again...talk about choosing their battles Talk about choosing your battles...and knowing when to stop arguing with customers.

P&M Plumbing is a resident of Connecticut! Paul promised me a great quote! Follow-ups to my initial…read moreinquires were prompt.

Jim is one of the nicest, most helpful, and most knowledgable HVAC professionals we've ever had the…read morepleasure of doing business with. He always arrives promptly, charges fairly, and stands by his work. I'll be calling Jim for any and all HVAC and plumbing needs moving forward!

Indoor pool by way of of a broken hot water heater. You're old, terminal and indigent...who are you…read moregoing to call? William's Home Services! Relief has arrived byway of this competent, courteous and compassionate craftsman. Not only did he do a phenomenal job installing the new equipment, he also addressed an existing issue leaving our home and ourselves in a better place. Five stars for this star!

EXEMPLARY customer service!! He answered a late night call and was still extremely warm, friendly,…read moreprofessional and knowledgeable. We truly appreciated his help, expertise, integrity and honesty! Our problem was resolved in lightening speed!! He will remain as a contact in our phone logs for future plumbing needs. I HIGHLY recommend!! A+++++

I was able to make an appointment online and they had so many available times which allowed me to…read moreget someone to come out just a few hours from when I noticed the clogged pipe. They have short 2 hour windows for appointments which is great that I didn't have a 4+ hour window of time I needed to wait for them to come. The gentlemen, Mike and Andre, that cleaned a clogged pipe we had with a giant snake, were really pleasant, kept everything clean and kept me informed about what their doing and what their recommendations were. Once they finished the work, I had another gentlemen come, Justin, who was an inspector and checked that the pipes we have are still good and there aren't any additional issues I should worry about. He too was really kind and allowed me to view exactly what he was seeing and walked me through the process. It was also nice that none of them tried to upsell me on additonal services or add ons. This inspector service was recommended to me and was free of charge. The snake drain cleaning was their most basic service for what I needed and was $700. I didn't do much shopping around so I don't know how their rate compares to others. Overall, I had a really good experience with them and would recommend it especially if you have urgent plumbing needs.

Franklin was wonderful. very honest and willing to show me exactly what was going on and what was…read moreneeded go fix the problem.

Highly recommend JET Plumbing. We hired JET Plumbing to…read moreremove and replace our old water heater. Tony, the owner and operator gave us top tier service. The things that stood out about our experience with JET Plumbing were the excellent workmanship, great communication and flexibility, integrity, helpfulness, kindness and overall positive attitude. Tony went above and beyond today exceeding our expectations of service! Excellent value! Thank you again, Tony!

five stars, ten if I could…read more there's professional and then there is the step above, that's where Tony and JET land, S tier for the kids at home reading yelp reviews. I've used them twice for minor work, *knock on wood* hopefully no major jobs needed, but if I did, well I would be glad to contract with them, please please please don't jinx me water gods, water and electricity are the two biggest idk dyi I fear! very reasonable and most importantly, VERY reliable. if they played poker, they would be the royal flush!

I had a couple of issues that needed to be attended to quickly. I called Ralph. He called me back…read morequickly, got my address, and responded right away. I showed him the turn-off valve I needed to change and within minutes I was looking at my new turn-off. A bigger issue was a leaking turn-off before the meter. This required coordination with the town to locate and turn off the water at the street. Ralph took care of everything. On the day of the service, the town was there, turned off the water and within 30 minutes Ralph and the town water department employee had two new valves, the new water meter installed, and the water back on. Ralph told me that he's only doing small repairs like this now, so he can respond quickly to his customers. If you need some small repairs done quickly, efficiently, and at a reasonable price, Ralph may just be your guy.

Ralph was very good in returning messages and showing up on time. His work was very good and I was…read morepleased with the job he did. To be truthful, I thought I was a little pricey for the work done.

Horrible experience. Did a horrible job with the shower valve and did it cheap and so bad that we…read morehad to hve another plumber come out to fix it and told us that he only did about half the job and looked like he just hoped for the best. Water was 137degrees. when I called them back ron told me "he was too busy."

Just had my shower fixed by Derrick of Rutkowski Plumbing and Heating. He has done other work in…read morehome as well. this is a great company and I highly recommend them to any one needing work done in their home thanks again Derrick from albert in Simsbury CT