great service. they try come out to you very quickly. Crystal came out and was excellent…read more explained everything and was very nice to talk to. they have also sent a man sometimes and he is just as nice. great company to work with btw, no more roaches. first time I ever had them and they are gone.

Service has gone downhill in the last 6 months. I was told a technician was coming to my home for…read moremy bimonthly service yesterday and no one showed up. No call, no text, no notification. I tried multiple times to call and no one answers the phone. After wasting a whole day for their technician to come they refused to reschedule at a time that was convenient for me.

So 3-4 months ago we began seeing holes in our front yard. They weren't very big but they were…read moremultiplying. After 1/2 dozen times or so of playing I'll fill it in and you dig it out again with some little nameless, faceless albeit ambitious opponent and seeing it was now creating a burrow near my drain pipe I decided I better call professional "critter deportation. But, above all else no matter what it was I didn't want it hurt or killed. At first I didn't have an inkling what it could be and frankly I didn't care. I owned pet rats growing up so even the vilest of vermin to most people is still wrong to kill to ME! Just an FYI of useless trivia. There is an honest to God study that showed children that own rats as pets have an easier time learning concepts and remembering them. No idea why this is so, but it was a valid study. Parents, your kids need rats! But, I digress. Anyway, I began using Yelp to call several places to get prices and opinions on what it could be while avoiding the business' that showed pics of them killing intrusive animals. It's was enlightening. Like all business' you get the gamut of highly professional to rude and aloof to stupidity that even you know is wrong. One of the business' I called (on Yelp) looked at the pics and said "I'm going to do you a favor and save you a bunch of money! This is from your sprinklers." I replied really? Hmmmm that's odd because when I fill the holes the very next day there are little mounds of dirt opening the hole again with VERY obvious big claw marks in it. Plus, it's also odd because we just laid our irrigation system and we have absolutely NO piping in that area. His response: "All I can tell you is what I know, and I KNOW this is from your sprinklers." Shaking my head I was done with nonsense so after calling several and getting exorbitant fees, idiot ideas, and people who didn't call you back I finally reached Bobbie Sue the owner of AAA Critter Trapper. She responded immediately, her fees were reasonable and she could be here the next day. Can I get an Amen?!?! She also guaranteed me that she traps humanly and releases not killing or even harming the animal. She was here first thing the next day with her team. She identified the holes as being from an armadillo (other knowledgable people had advised the same) and began by fencing off all the entrances & exits and putting a trap inside. Because armadillos move around and sometime have several burrows I had been adcised already that trapping it wasn't guaranteed. She left the fencing up and the trap in it for 3 days. When nothing was found in the trap she assured me it was safe to assume the burrow was unoccupied and filling it in wasn't going to trap and kill an animal inside. Her and her team did the work filling in the holes starting with jagged marble rocks. She advised me that most animals can't or won't dig out the blunt sharp rocks that can be found at any garden center. She advised me to then cover them in top soil to allow my lawn to recover the areas and finally she advised me how to clear our lawn of Grub Worms which is what the armadillos are looking for to begin with. I was elated by her prompt response, professionalism and her regard to resolve the matter completely. The morning they came to remove the fencing and close the burrow holes it was pouring rain. Her and her team couldn't have cared less. They did the work they needed to do never making the rain an issue. I guess when your job involves working out in the elements, the elements don't stop the work. So, If you have an issue with rodents, wild life, or problems from intrusive animals I highly recommend Bobbie Sue and her team. A woman is the right man for the job!

I'm thoroughly impressed with the service I received from AAA Critter Trapper & Repair. Bobbie Sue…read morewas very responsive, her and the team came out to review our situation, offered a solution that not only helped protect my home but also saved me lots of money. I highly recommend them and I'm asking for a pest control quote to possibly displace my current Big Brand service. I definitely prefer to support a small, local business that does excellent work.

SoFlo Iguana Pros did an excellent job trapping and removing iguanas from my house in Palm Beach…read moreFlorida. could not have asked for a better iguana removal and control company in south florida!

I hired SoFlo Iguana Pros specifically because they told me they could both remove iguanas and…read moreinstall a proper critter guard around my solar panels to prevent them from coming back. That second part was the entire reason I chose this company over others. The iguana removal itself was completed, but then I received a bill with no mention of the critter guard. This was after they had already come out and measured for it. I had to remind them that this was the main reason I hired them in the first place. Only then did they send me a quote and schedule the installation. After the critter guard was installed, I was immediately unhappy with the workmanship. The installation looked sloppy and unprofessional, especially around my barrel tile roof. I raised concerns and had them come back to make adjustments, but even after that, it still didn't look right. They reassured me that appearance aside, it would do the job. For a short period, I saw fewer iguanas--but it was winter, so that didn't prove much. Once the weather warmed up, the problem returned. My wife and I began hearing activity on the roof again, and I personally witnessed an iguana run straight under the critter guard and into the space beneath the solar panels. When I reported this, they dismissed my concerns and claimed the product was "working" because I had seen fewer iguanas earlier. That's not what I was promised. I was told this would keep animals out--not "most" animals. They said they would come inspect it, but never communicated when they came. I had to call them, and they claimed they had already been out and determined everything was fine. This lack of communication was extremely frustrating and unprofessional. After doing my own research, I discovered the guard was installed incorrectly for a barrel tile roof. The material should have been cut and fitted to match the shape of the tiles to eliminate gaps. Instead, it appears they used a method suited for flat tile roofs. During installation, they even admitted they had forgotten my roof type, yet proceeded anyway. At this point, I simply asked them to fix the issue or refund my money. They refused both. The only thing they offered was a discount if I agreed not to leave a negative review, which I find completely unacceptable. I paid hundreds of dollars for a solution that was improperly installed and does not work as promised. I would not recommend this company based on my experience.

We were referred to this business on a strong recommendation. Zack was knowledgeable, polite, and…read moreprofessional. He was able to come out and meet us the next day after we called about bee removal. He did a thorough assessment and quoted us a fair price. After his treatment, the bees were gone in less than 24hrs. It's been about 7 weeks now and the bees haven't come back, so he definitely did a high quality job and gave us good advice on what to do after his service. If needed, we'd definitely do business with him again and recommend him to anyone who asks!

Zach was able to come the same day I called to remove the bees that had just moved in under my…read moredouble wide. He gave me an estimate over the phone based on my saying that they had only been there a few days. As soon as he saw them, he confirmed the low price. He is a beekeeper himself. I was pleased that the Queen and her 30,000 will be relocated over to Zach's place. He said that a full hive would be 60,000 which I found terrifying but Zach clearly is at ease with them. Prompt, courteous, professional, very reasonable price. Definitely recommend.

BE WARNED: Our experience with this company was extremely disappointing. We were charged a…read moresignificant amount of money, yet the original wildlife issue was never properly resolved. To make matters worse, employees entered neighboring property without permission in an attempt to "get the job done." Overall, the service was unprofessional, ineffective, and not worth the cost.

If you ever find yourself in need of a wildlife removal service, look no further! These are your…read moreguys. Unfortunately, a family of raccoons decided to take up residence in my backyard. I called Wildlife Troopers and they came out the same day. Jose was extremely professional and extremely knowledgeable. They captured several critters and removed them in a very humane manner and relocated them. They are reasonably priced and do not take advantage of a difficult situation. I highly recommend them.

Called and asked for bees to be removed from a big hole in a tree and asked if they could come out…read moreasap because they were pretty bad. He said he could come out the next day, waited half the day and never showed up so i gave him a call and said he had an emergency so i gave him the benefit of the doubt and asked to please come out the next day for sure or else just forget it. Next day rolls around, never called all day i gave him a call again and he said he came out and sprayed some stuff in the hole and said he had to wait for them to calm down before he could do anything(come to find out that he never came out at all). So not only did he lie about coming out, he never even showed back up to "finish" what he supposedly started. Completely unprofessional and would recommend anyone and everyone to stay far away from this company.

Raccoons R Us took my money and ran! If I could give them a less than 1 star rating, I would. On…read moreMay 17, 2016, the owner of Raccoons R Us (David) came to my home to investigate a woodpecker that had nested inside the Styrofoam crown molding below the eaves in my house. David informed me that he observed a male woodpecker that had pecked two holes and that he could set a trap to catch him, apply a repellent to keep the bird away if the trap didn't work, and then seal the two holes afterwards. I gave him the go-ahead to do the job and foolishly gave him full payment of $350 up front. I should know better, but I trusted this guy. It is now three weeks later and, while the woodpecker is gone, the trap is still sitting on the second story window ledge outside the woodpecker's hole and both holes have not been sealed as promised. I have made numerous phone calls to David every time, there's a new excuse why he hasn't finished the job. The latest call, he told me he was in the hospital after being bitten by a snake but would have the job done by the following Tuesday or Wednesday. By Thursday, the job had not been completed, I had not received a phone call from Raccoons R Us and I called David one last time demanding that the work be done that day. He didn't have the courage to return my phone call. If in fact he was in the hospital and if his hospital stay ran longer than expected, I would think a legitimate businessman would a) call me to let me know and b) send another employee to finish the job as promised. Apparently this not a legitimate businessman and I would never recommend Raccoons R Us to anyone. I'm out $350, have to find someone else to finish the job, and I've learned a lesson the hard way.