Excellent communication with Shaun and pricing, and fitting us in the schedule to remove a duck in the attic the same day we called. Erick was very professional and timely in responding. The best part was Erick finding the entry point and other possible entries on the roof. He gave us an estimate with pictures, and we agreed for the work to be done. He did a great job on sealing and preventing more animals to get inside the roof. And again, took pictures of all the finished work. Excellent company to do business with. read more

Great company to work with! Prompt & effective. Kept me updated every step of the way & humanely solved my raccoon problems!

Twice in the past five years we have had bat infestations. A neighbor recommended The Critter Guys. They were incredibly responsive and in less than a week our problem was solved. Shaun & Eric are a pleasure to work with. read more

They don't back up their service. It was one and done for me. There was no guarantee extended to me. Correction: it was initially, but when I asked the rep to return a week or 2 later, she told me they don't do that. Again, one and done. read more

I asked for direct prices and they just beat around the bush. How is it that you don't know the cost?

Daniel did a great job. He arrived on-time and answered all of our questions. He explained how the home-treatment will work and assured us that the chemicals will do their job without poisoning the environment for my family. Daniel gave me his personal cell phone number and promised to do everything he could to eradicate our roach problem. Rates are reasonable and fair. read more

Professional, honest, and kind. I called 5 different companies in Delray for quote and the critter guys was the only one to actually show up and do a detailed itemized quote, without charging me for the evaluation visit. I live in a townhome with attached neighbors who reported rat problems 2 years ago (unfortunately my mother refused to believe it despite pictures from neighbors and rats outside her window). I showed the quote to my neighbor, her service charged the same amount for trapping and sealing, but did not offer the antimicrobial sprays and did not come with one year warranty. My neighbor said when she tried to call her service back when the rats came back later in the year, he charged. Critter guys having the warranty makes the price worth it. Critter guys was always responsive to my texts at all times, and worked around my ever changing work schedule. He also took pictures of everything before and after completion so we could see exactly what was done. Thanks to critter guys we discovered there was an open sewer pipe in our attic that was most likely causing the problem for all the adjoining townhomes. Which answered the mystery why my brother had convinced my mom the rat problem didn't exist, as my brother is the only person that has ever done work in attic, so the open pipe was his fault (insert dramatic music here). read more

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I would give Shaun 6 stars if I could! I purchased a new home and the cable company came out to do an install and informed me that there were (very) dead rats in traps in my attic! Shaun came and cleared them out and did a full inspection and was pretty sure whom ever set the traps sealed them in and likely there are no more. The cable guys said they would come back later on if I got the rats out but after Shaun left the cable guys apparently decided to take the rest of the day off! No rats but no cable either! I would highly recommend Critter Guys! read more

Kerry was INCREDIBLE! She was very informative and efficient. I reached out and immediately got a quote back. Very affordable, very friendly. We love her! Thanks, Critter Guys! read more

I would recommend Shaun in a heartbeat. He is friendly, knowledgeable, polite and professional. He gave me a two hour time frame and arrived right on time. He texted me when he was on his way over to my house. He has been in business 12 years. My problem was rats in my garage. He explained exactly what he would be doing and he stuck by everything he said. He also answered a few questions that I had for him. He is the best! read more

Great communication and service. He made sure all pests were removed and backs it up with a guarantee.

Shaun was great to work with. He explained the process and kept me updated on the status of the critter! I highly recommend Critter Guys! Reasonably priced and very reliable! read more

WOW! As anyone in So Fl knows, when you find a good reputable business, that's huge. Called and spoke with Shaun after a roofer told me he suspected I might have critters. Shaun came exactly on time for appointment scheduled (already a plus) and then after a thorough inspection of my attic, told me everything was perfect. No signs of critters, no possible entry points - everything was clean. He so easily could have told me otherwise and I'd be none the wiser. He's honest, pleasant, clearly a person with good character and runs his business with integrity 5+++ stars to him - I was highly impressed with the whole experience! read more

I highly recommend this company. They were so polite & professional & explained everything so I understood it. They did the entire job the day after I contacted them for an estimate. Their prices were the lowest & I spoke to 6 companies. I worked directly with Shaun. 5 stars!!!! read more

Great reputable company! Sean is great. Quick and responsive in emergency situations.

The Critter Guys were the 4 pest company to come to our house; they found the problem that other companies dismissed. They knew of our unusual pest situation the moment we explained it. Very professional. We recommend them 100% read more