Cool Works has been servicing our A/C needs for years. They are quick to get back to us and…read moreschedule a time for service. Jim is honest and reliable. Unlike some companies, he won't try to sell you a new system unless it is absolutely necessary. His rates are very reasonable in comparison to other A/C companies.

Unfortunately this company has gone the way of many others. Veteran or no veteran they are…read moreincompetent and don't stand behind their work. With so many choices I would stay away from them. No return calls and they don't provide any warranty on their service

Called Brown to come service a 1 year old Trane air conditioner. The technician removed the panel…read moreon the air handler to do the service. I did not noticed right away that he did not put it back properly. Not only we could not access the breaker switch but he had also caused damages to the system ( Air conditioner stopped working completely). He also had the audacity to try to sell me unnecessary parts and to stick his sticker on top of the company who installed the unit in the first place. I had to call the original installer to come fix the damages caused by the Brown employee. I had bought a buy one get one free service from Brown assuming it was a great deal. They are incompetent and will try to rip you off. Stay away.

I highly recommend this company. I needed a new air conditioner and had gotten several bids. Best…read moreprice by far but more importantly they were very professional and trustworthy.

I liked McDonald and Sons. The installed a heat pump in a rental that previously on had window…read moreunits.. There was a small hiccup. The condenser went out a few days later but they came and replaced in no time.

What a disappointment! I hired McDonald Home Services to choose and install a whole home water…read morefiltration. The guys who came out and installed were great-professional, friendly and knowledgeable. Unfortunately the system isn't working. My water still smells. I have reached out to Jim, the owner, numerous times. No response. I've been pleasant and respectful. I can't under the lack of communication and customer service. No way to run a business

Once again Jason at Moore Air & Refrigeration has come to my rescue. My AC stopped blowing cold…read moreair; the air coming out my vents was room temperature. A quick call to Jason got him to my door within a couple of hours. Jason climbed out on the roof of my condo and determined that my capacitor was burned out. He told me I was a lucky man since that is the least expensive repair an AC unit can have. I love that Jason is honest and his prices are fair. Highly recommended!!!

I do not recommend this company to anyone! They installed my a/c system 20+ years ago and never…read moreclosed out the permits correctly. Needless to say, I ended up paying for their mess and I have yet to receive any follow up to the issue or even an offer for compensation. Any one that uses them should be ashamed.

We have fought with our new ductless HVAC systems (2) over the last 1 1/2 years (18 service…read morecalls). We then switched to No-Sweat who within a couple visits has it colder than it was brand new and we haven't had a problem in 2 months. 8/5/18 Update; still trying find provider who can work on multi-head ductless systems. 6 weeks ago No-Sweat left to do research and never returned. Supposed to be pricing new systems; guess too busy and not worth it. Will continue looking for knowledgeable mini-split company.

I contacted the County and they want to charge me $77.00 to reinstate the Permit and schedule a new…read moreinspection..!

I love this company! They came out for a small fix and since they were here a couple weeks ago for…read moremy yearly cleaning, there was no charge! The guys are always so courteous and neat. I can't say enough about this company!

We have used Forest for six years and always have a great experience with them Knowledgeable and…read moreprompt technicians who explain things and work efficiently.

My central air conditioner went out on July 3, 2015 (of course, in the middle of summer!). I had…read morealready had Bayside contracted for semi-annual inspections. They came out an put in a new top-of-the line system. It was working so well it sucked the intake duct flat! So, they put in a new duct for a very reasonable price. Then the unit was making a screeching sound, so more inspections were done. After two extra visits, the unit is now running perfectly! The furnace part and the air conditioner part a both functioning well. I recommend this place based on quality of customer service and quality of products.

Make sure they register your HVAC!…read more They installed an A/C unit for me in April of 2021 and Since December 2024 I have attempted to contact them to arrange and appointment for a possible warranty repair or at least a Service call. In December I had a different HVAC company out for a service, since Home Air Defender was not returning calls and the other HVAC company stated the unit was not registered and has no warranty and I would need to pay for the parts and all labor. I decided to contact the original installer which is Home Air Defender to see if there was a warranty and if not, why wasn't it ever registered. And if it was registered it would be within the limited warranty period. After several calls and messages left. I was able to get a hold of a woman who stated that she was a partner and would put me in though with the owner (Ralph) since he did the install. The owner did contact me and I sent him text messages of the pictures model/serial number he asked for so he could check on the warranty. Since then, 7 weeks ago he stopped responding. Since it was relatively cool outside for the time, I didn't worry about it too much as i'd just wait for Ralph to contact me back for 4 weeks. I decided to start calling his office 2 weeks ago to get an appointment through them, in which they state they would reach out to Ralph for me. Since, then as of Feb 7th, the office no longer picks up my phone calls nor does Ralph respond form his cell phone number. All calls go to the answering service.

We thought our AC was on its way out. So we started to get quotes, starting first with the…read moreoriginal installers of our unit. They found ALOT wrong with it of course would need $6,100 to replace it. A well know company too, shame on them. A friend recommended Ralph. He came out and looked it over and ended up replacing the capacitor (it had 2 smaller non factory) and a hard start. He replaced it with the factory capacitor for less than $200 and low and behold the AC worked just fine. This was in July it is now November and still running fine. His honesty and willingness to inform us of everything he was doing was a light at the end of an expensive tunnel. We keep his cards with us so that we can help others in need. Just call Ralph, the "Leader of Integrity" in his industry. As for us, we won't call anyone else.