We received outstanding service at City Star Motors during the time on the lot as well as after the…read morepurchase. We were given ample time to inspect the vehicle on the lot by our own mechanic and test drive it couple of times. Upon finding couple of minor issues with the vehicle, the price was adjusted to accommodate those repairs. Price was competitive in comparison to other vehicles available and the dealer fee was significantly lower than in other dealerships. DMV made a mistake in the title and City Star Motors took it upon themselves to correct the DMV error and followed through until new title was delivered providing periodic updates. They could have told us to deal with DMV ourselves, but insisted on taking care of the error for us. You can buy vehicles anywhere, but it is a pleasure to do business with courteous and caring business like City Star Motors.

From the owner: City Star Motors LLC offers the finest selection and best deals on pre-owned cars in the area. With…read moreour extensive relationships with local dealers, we're able to get excellent quality new car trades and lease returns at incredible values. We pass those savings along to our customers with our unbeatable prices. We also offer financing for qualified buyers, going the extra mile to make sure you're able to drive home the car of your dreams. Browse our inventory on our website, and if you see a vehicle you like, you're able to submit a quote request on the spot or schedule a test drive.

Subject: A Heartfelt Thank You…read more Dearest Sugeili and service manager, I wanted to take a moment to express my deepest gratitude to you and the service manager for the incredible help and support you provided me recently. I was at my wit's end with a car that had a broken air compressor, making it nearly unbearable to drive in the scorching heat with my grandkids. When I reached out to you, I was met with compassion, understanding, and above all, action. Your exceptional service and dedication went above and beyond anything I could have imagined., I was not able to resolve the issue with my Mazda3 but thanks to your efforts and of course with the help from Mr. Perfect service manager I was put into a great running Mazda6 that I'm extremely happy with! Words cannot truly convey the immense gratitude and appreciation I have for both you and the service manager. Your kindness and commitment to helping me in a difficult situation have left a lasting impact on me. For anyone in search of a reliable vehicle, I wholeheartedly recommend Auto Market of Florida on Orange Blossom Trail. The level of care and professionalism I experienced there is truly unmatched. Thank you once again for everything you did for me. I will forever be grateful for your help! "Note for Owner" Never let either of them quit! Warm regards, Dinah Arwine One happy customer!

I am extremely disappointed with how AMF Financial has handled my auto loan during a serious…read moremanufacturer recall situation. My 2021 Kia K5 is currently at a Kia dealership because of a recall-related fuel system failure. The dealership's service manager advised me on a recorded dealership line that, following an engineer's evaluation, the fuel tank was expanded, the vehicle could possibly explode, and I should not have the vehicle near my family. Kia America was working with me on replacing the vehicle while keeping my existing loan terms, subject to AMF's approval. I was informed on September 4 that AMF declined to transfer/substitute the existing loan to the replacement vehicle because the loan was for my specific vehicle. I was then informed that AMF told Kia they were interested in repossessing my K5 because of missed payments, while offering to assist me with a new loan or discounted down payment on another vehicle from their lot. I have contacted AMF directly seeking answers and a reasonable resolution. I do not believe I should have to take out another loan and come up with another down payment simply because the vehicle securing my existing loan developed a serious manufacturer recall-related safety problem. I am asking AMF to work with me and Kia toward a reasonable resolution rather than leaving me with an unsafe vehicle, the possibility of repossession, and the prospect of starting over financially with another auto loan.

So the dealership took the truck back.... A MONTH AFTER WE PURCHASED IT…read more I'm really upset so I'm just gonna give a quick run down. 2 days after we bought it, the fuel pump went out as well as the battery terminal was just straight busted. So we had to replace both costing us several hundred dollars. We did the repairs, told the dealership. We were also missing a LARGE majority of the paperwork we signed. Dealership told us to bring the truck in, they'd see what they could do and get us the rest of our paperwork. So we took it in, they asked for the keys so they could pull it over to the mechanics area. Gave them the keys and they then told us that we COULD NOT LEAVE with the truck or our belongings! They were taking the truck back and said to contact the bank. Come to find out, the bank had never fully approved us like the dealership told us! The loan was never finalised like the dealership told us. Everything the dealership said was a LIE. Yesterday we went there to get some of our stuff out of the truck. Instead, they'd relisted the truck (that we had paid for!!) back up for sale and had taken all of our stuff out of it and thrown it in trash bags behind the shop. The stuff was wet, moldy, there were maggots and roaches on the stuff, etc. $1500 in damages! So we had this truck for exactly a week before they took it back. We had NO IDEA there were any issues with the loan or bank. We tried going through other banks and everyone wants $3500 down. We don't have that... We gave them everything we had. Every fucking penny... Today we went in to get our down payment back and were told that they weren't refunding us so much as a dime... They got a full tank of gas, our down payment, and a brand new fuel pump + labor and a new battery terminal... All new repairs at our expense and kept our down payment... Kept every penny we had and then put a no trespass against us for the property! Like how can you do that to people? They KNOW our situation. They KNEW we lived in it. They KNEW the stuff in it was everything we owned... I specifically made sure that we got approved for the loan. That it had gone through completely. They told us it had. They told us the truck was ours. It was all a lie. It was fraud... How can you just take advantage of people, steal from people - a family, and live with yourself...? Yes, we're taking it to small claims court. Yes, we're talking to attorneys. Yes, we're keeping receipts for everything. Yes, we'll be leaving reviews. Yes, we'll be contacting the better business bureau. But none of this is overnight... I'm just heartbroken and defeated and upset... Go figure, this dealership has since closed down. Why am I not surprised?

Sold My Neice a van the transmission is going out of…read moreIt within 3 weeks battery dead There horrible Ripoff People do Not buy anything from this company Ever

I'll really liked my experience everybody was very patient and understanding to what I wanted l…read morewould recommend them to family and friends.

From the owner: Best Car Dealer in Kissimmeeread more

Met Moises Evoli about a week ago when i brought my dodge 2015 journey in for an evap leak issue (…read morefrom weeks ago). Got to talking. Told me maybe we can get you into a new car. I said ok, keep in touch. Well a week later, we got a 2019 Jeep Grand Cheerokee Laerdo. Moises and my family were able to test drive 3 cars and figure out which one we liked and met our budget. Throughout the long day, Moises was personable, friendly, non-aggressive and easy to talk too. The back end guys are usually the issue with the negotiations and price but Moises fought for me as much as he could and after standing my ground, we got a good deal done. Thank you again Moises for your professionalisms and patience. It was a pleasure doing business with you guys. Good to know i was not pressured or stressed out during the hours i was there

I normally try to give businesses the benefit of the doubt, but my experience at Napleton Chrysler…read moreJeep in Kissimmee was extremely disappointing and felt downright dishonest. After purchasing my vehicle, I later discovered I had been signed up for an Assurant Vehicle Care policy that I clearly refused. Francisco Diaz in finance asked me about the coverage, I told him "NO," and yet it was added anyway -- totaling $959 rolled into my loan. Not only does this increase my payment, but it also feels like I was taken advantage of so someone could get credit or a kickback for adding a policy I didn't authorize. This is exactly the type of behavior that makes people distrust dealerships. On top of that, I was told my $6,000 down payment would have a 2% credit card fee. Instead of being charged $6,120, I was charged $6,180 -- noticeably higher than what I was told. No explanation, no transparency, just more money out of my pocket. Between the unauthorized add-on and the inaccurate fee, I walked away feeling duped, frustrated, and misled. Buyers deserve honesty, not surprise charges and hidden products slipped into their contracts. I would not recommend this dealership to anyone looking for a straightforward, trustworthy car-buying experience.

Was just recently there the 2 gentleman helped me for A little over 3 hours to find the right car…read morefor me even after closing hours so I greatly appreciate them for all the help ! very happy with my corolla !

This place is a scam. Do not come to this facility to make a purchase for a vehicle. February. My…read morehusband walked into this place to purchase a vehicle after them taking our down payment. We went to add the car to our Insurance and we informed by the Insurance Company that we could not add the vehicle due to the fact of the vehicle had to lien on it. My husband and son went back to Marvin Motors the following day and talked to the gentleman in the finance department who sold us the car after five hours, and then trying to fix whatever the issue was, He told us to come back on Monday that they would have it resolved. My husband informed him that he wanted to cancel the deal and they told him not a problem. They would return the money back to our card which my husband was supposed to give them cash, but the finance gentleman informed him it was not going to be a problem it was a problem because the bank card was in my name and not my husband's. I waited 11 days for my money to come back and it never did when I contacted the lady at Marvin motors. She laughed on the phone and told me too bad you put down the deposit and you changed your mind about the car now you get nothing and I explained to her that's not what happened contacted my bank let them know what happened and the charges were reversed. Two months later, the charge was reversed back to them. They informed my bank that I had the vehicle, which is a complete lie. The vehicle still sits on their lot. They have my money which now I've contacted action nine news to let them know exactly what's going on so that I can have the News people there so that they can explain to them how they can take peoples money and keep a car so like they're double dipping anybody else that has a problem with this company, please call action nine news so that they can start investigating maybe they'll be able to help you get your money back!! just an FYI since now the finance gentleman and the lady that was working in that office are no longer there. They now have two new people and just to let you know again if you use your bank card you're also paying the merchant fee, which I don't understand because we're not the merchant where the consumers this place is nothing but a scam. Also make sure that you go down to the DMV and let them know exactly what they're doing so that they can pull the bond so this company will no longer be able to sell cars and contact the attorney general as well.. They dont get a star. They should get zero stars -0 stars. Where is company ever stick to the dealerships? Not a mom and Pop shop

Place is a joke did the application online and still no where I live 2 and half hours away so I…read morefigure do the online application first to see if I can get approved before I drive there and that was a week ago and when I call there I'm told Tony is with customers that are actually there horrible customer service horrible salesman horrible place all around a bunch of dumb people trying to sell cars and they should pull the online application down because whoever works there obviously doesn't know how to use the computer to check them

horrible place to get a car don't recommend a I got a car and it shut off not even 5 minutes down…read morethe road I took the car back for them to put me in some bull crap I didn't want and added a pick up payment when that wasn't the car I originally got and signed off on

Sam was awesome kind nice friendly outgoing person made our day when we finally was able to drive…read moreaway in our new car

100% DO NOT RECOMMEND! I was lied to and led to believe that they would be able to payoff my trade…read morein within a given time frame only to find out that it wasn't true. Inevitably through their misleading statements I made a payment on a vehicle that wasn't in my possession and they offered no other remedy than an apology. Specifically, Nicholas Catano is either uninformed or deceptive and DriveTime as a whole cannot be trusted to do what they say or reasonably ameliorate their error with more than mere words. Complete lack of accountability. No wonder the only five star review is from someone who needed their wheelchair battery recharged!

Scam artists. Sell wrecked broken down cars with many issues. Took advantage of a disabled…read moreveteran and now he is out $4500 after driving the car less than 100 miles. Buyer beware!!