Subject: A Heartfelt Thank You…read more Dearest Sugeili and service manager, I wanted to take a moment to express my deepest gratitude to you and the service manager for the incredible help and support you provided me recently. I was at my wit's end with a car that had a broken air compressor, making it nearly unbearable to drive in the scorching heat with my grandkids. When I reached out to you, I was met with compassion, understanding, and above all, action. Your exceptional service and dedication went above and beyond anything I could have imagined., I was not able to resolve the issue with my Mazda3 but thanks to your efforts and of course with the help from Mr. Perfect service manager I was put into a great running Mazda6 that I'm extremely happy with! Words cannot truly convey the immense gratitude and appreciation I have for both you and the service manager. Your kindness and commitment to helping me in a difficult situation have left a lasting impact on me. For anyone in search of a reliable vehicle, I wholeheartedly recommend Auto Market of Florida on Orange Blossom Trail. The level of care and professionalism I experienced there is truly unmatched. Thank you once again for everything you did for me. I will forever be grateful for your help! "Note for Owner" Never let either of them quit! Warm regards, Dinah Arwine One happy customer!

Where do I even begin…read more.. This place doesn't sell reliable cars -- they sell temporary problems on four wheels. Every vehicle on that lot feels like it's just barely holding itself together, just good enough to get you off the property and into a contract. I've had my car for only 7 months and it completely broke down. Naturally, I assumed it would be covered under warranty. Wrong. Instead of honoring what they promised, they immediately tried to blame everything on me and make me pay out of pocket. It wasn't until I made it clear I was prepared to take legal action that their entire tone changed. And here's where it gets worse..... For an entire month, no one contacted me with updates about my repairs. Not one call. Not one email. I had to chase them down myself. When I finally got answers, I was first told the delay was because "the part hasn't arrived yet." Then -- literally an hour later -- the story changed completely. Suddenly it wasn't about a missing part. Now I'm being told they tried multiple engines and couldn't get the parts to fit. So which is it? The part hasn't arrived? Or you've swapped multiple engines and none of them work? That kind of contradiction doesn't inspire confidence -- it screams disorganization at best and dishonesty at worst. Now their "solution" is to cover it -- but only if I trade into another one of their raggedy, barely-running cars. I test drove several options and every single one felt like it was one speed bump away from falling apart. The tires they swear are "new" are worn. Multiple cars had strange smells. Nothing felt stable. Nothing felt safe. So after months of payments and a month of silence, the end result is me being pushed to trade one piece of junk for another. This isn't just bad customer service. It feels calculated. It feels predatory. It feels like a business model built around pushing unreliable vehicles onto people and hoping they won't question it. Proceed with extreme caution.

I'll really liked my experience everybody was very patient and understanding to what I wanted l…read morewould recommend them to family and friends.

From the owner: Best Car Dealer in Kissimmeeread more

Met Moises Evoli about a week ago when i brought my dodge 2015 journey in for an evap leak issue (…read morefrom weeks ago). Got to talking. Told me maybe we can get you into a new car. I said ok, keep in touch. Well a week later, we got a 2019 Jeep Grand Cheerokee Laerdo. Moises and my family were able to test drive 3 cars and figure out which one we liked and met our budget. Throughout the long day, Moises was personable, friendly, non-aggressive and easy to talk too. The back end guys are usually the issue with the negotiations and price but Moises fought for me as much as he could and after standing my ground, we got a good deal done. Thank you again Moises for your professionalisms and patience. It was a pleasure doing business with you guys. Good to know i was not pressured or stressed out during the hours i was there

I normally try to give businesses the benefit of the doubt, but my experience at Napleton Chrysler…read moreJeep in Kissimmee was extremely disappointing and felt downright dishonest. After purchasing my vehicle, I later discovered I had been signed up for an Assurant Vehicle Care policy that I clearly refused. Francisco Diaz in finance asked me about the coverage, I told him "NO," and yet it was added anyway -- totaling $959 rolled into my loan. Not only does this increase my payment, but it also feels like I was taken advantage of so someone could get credit or a kickback for adding a policy I didn't authorize. This is exactly the type of behavior that makes people distrust dealerships. On top of that, I was told my $6,000 down payment would have a 2% credit card fee. Instead of being charged $6,120, I was charged $6,180 -- noticeably higher than what I was told. No explanation, no transparency, just more money out of my pocket. Between the unauthorized add-on and the inaccurate fee, I walked away feeling duped, frustrated, and misled. Buyers deserve honesty, not surprise charges and hidden products slipped into their contracts. I would not recommend this dealership to anyone looking for a straightforward, trustworthy car-buying experience.

I have been going to these people for many years for all our family car repairs. Never an issue…read more We have referred people here for auto sales - never an issue. They have a large selection of cars for sale and are honest, decent and respectful. we have used their truck rental- everything was smooth and correct. I would recommend this place of business to anyone. Thank you for always being a place where we feel we get great service and great prices.

I purchased a car from here. Two days later, the car was having issues. Contacted advance auto…read moresales. They promptly offered to check the car out and repair the issue free of charge. Excellent customer service

I purchased an Infiniti from Marvin Motors and it was a nightmare. The dealership sold me the car…read morewith serious hidden issues -- shortly after driving off the lot, I started having major problems that weren't disclosed before the sale. Then when I reached out about repairs that were promised, they made it extremely difficult to get help or honor any commitments. I would strongly warn anyone against buying from this place -- especially higher-end vehicles like an Infiniti -- because they misrepresent cars and don't stand behind what they sell. The owner should of handle and resolve things professionally. He didn't care. Please do your research first. Meeting customers expectations should be the top priority. I have trusted your company. Now, I have to worry about repairs.

I bought a car from marvin motors to be financed in March 2025. I just found out today they have…read morenot paid the finance company one dime!! I called the finance company to ask the payoff and I was told 9 grand.. the car was only 7 grand.They said they haven't received any payments. The car also is a 2012 Toyota corolla and has had problems since I left the lot that they are not willing to fix. I had to buy a new battery the 2nd day, the motor mounts are shot, sway bars and a bunch of other things! Never ever buy a car from Marvin Motors! I am now in court processes.. it's absolutely ridiculous for a 13 year old car! I am furious that I now have to deal with this. So they will pocket your money and never tell you your balance, its impossible to get the paperwork I signed. My mental was already bad now I am absolutely over the edge! Also the payments are twice a month. I wish I never delt with Marvin Motors, it has been an absolute nightmare!!

Amazing place ! Great service, amazing people . They helped me get my car I've wanted and even went…read moreback after for maintenance and they did and extraordinary job. Thank you all again I'll define coming back when I want another car. I recommend everyone to come here tell your friend and family

horrible place to get a car don't recommend a I got a car and it shut off not even 5 minutes down…read morethe road I took the car back for them to put me in some bull crap I didn't want and added a pick up payment when that wasn't the car I originally got and signed off on

Sam was awesome kind nice friendly outgoing person made our day when we finally was able to drive…read moreaway in our new car

100% DO NOT RECOMMEND! I was lied to and led to believe that they would be able to payoff my trade…read morein within a given time frame only to find out that it wasn't true. Inevitably through their misleading statements I made a payment on a vehicle that wasn't in my possession and they offered no other remedy than an apology. Specifically, Nicholas Catano is either uninformed or deceptive and DriveTime as a whole cannot be trusted to do what they say or reasonably ameliorate their error with more than mere words. Complete lack of accountability. No wonder the only five star review is from someone who needed their wheelchair battery recharged!