Perfect in every way…read more The people that schedule appointments are horrible but radiology has no power in that area. Scheduling has no clue what they are doing. Hesitate to go there, but the radiology department is awesome, great, kind, professional and knowledgeable.

I went to my breast Dr on April 12th 2024 where she referred me to get a breast mri it is now…read moreMay.17th over a month after it still hasn't been set up and I have been sent to many different depts that say that it was still pending, I received the approval from my insurance back on April. 25th yet I have called over and over and no one cared enough to make sure it was done. I was referred by my primary care from Hillcrest for a biopsy because my primary care is at Hillcrest but I have to wonder if St. John breast center is any better than Hillcrest. Also, when I finally got a call back a few days ago to call and set it up I got a call today on May.17th and it was from their central scheduling which was in another country, I could not understand them so I asked for their local number and called it and they referred me back to the same number which is local but the appointment setters are all routed overseas whom you cannot understand. Absolutely frustrating.

This office is the ABSOLUTE WORST when it comes to caring for their patients and being able to file…read moreinsurance claims correctly. Every single bill I have received I had to call on. Every prior auth I needed I had to call on to make sure they were doing their job. Had a surgery and was told everything was up to date on billing everything was good only to receive a nearly $700 bill a year after my surgery was completed. DO NOT RECOMMEND

Absolutely the best Dr. Very caring and always listens. He has replaced both of my knees and they…read moreare excellent now. He also replaced my husband's knee. And he's getting ready to do surgery on my husband's shoulder. Would definitely recommend Dr Holt (no relation) to anyone!

My husband and I went in for my appointment yesterday with Dr Thomas's office and after meeting…read morewith the new patient representative, she took on on a small tour and up to the waiting room. After a bit of time, the nurse came and got us and took my weight and then back to the exam room. The nurse got the info did vitals and temperature. Then she let the dr know we were here. After almost a half hour of waiting, we finally met with the dr and set a surgery date for my hysterectomy. The Dr was very nice and between my husband and myself, he made us feel welcome to the facility. We look forward to forming a cohesive relationship during my care.

Was amazing until after surgery. Dr Mozeley seems extremely caring. But way to many Red flags…read moreafter surgery. Not allowed to speak to surgeon after surgery. Lied to by discharge nurse about what was actually done in surgery. Lectured to about how this is a Tylenol/Ibuprofen surgery only.... this surgery has been way worse than my c sections ever were. I was told I didn't need to take any time off after surgery. Maybe that would of changed if i would of been allowed to speak to Dr about what was actually done. Dr Moxley did call me at home because i was discharged without speaking to her, oxy was still working then. She seemed concerned, but i definitely was not prepared for the severe pain after oxy wore off. Was sent home with medication, but verly helped. Sents the lectures about Tylenol and Ibuprofen only i didn't call. Monday i requested refill, finally helping. Denied refill because Dr is out, again told Tylenol/Ibuprofen. My husband has had 2 stem cell transplants for cancer. Being lied to after treatment, about your treatment is a huge RED FLAG. Being denied access to surgeon and results of surgery is also a Red flag. Pain being dismissed is a Red Flag. Lack of pain control has triggered my migraines, I again can't eat or sleep. But realize there is no point in calling again. Also if your Dr at a cancer resurch center doesn't have a on call when they are out of office... that's a RED flag. If anyone wishes to discuss this my full name is Debra Winterroth, Dr Moxley's patient.

My nephew is in the burn center receiving care.at the moment…read more The staff has been amazing.

I came here to visit my Dad while he was in the ICU before he passed on Thanksgiving Day this year…read more Although my Dad had to be moved from being on a ventilator, being in the ICU, being in step down care, etc., I can't say enough good things about the staff that I interacted with at Hillcrest. From the time my Dad called me to tell me that he was diagnosed with Stage IV colorectal cancer to the day I saw him in the ICU was exactly one month to the day - and he was dead just a couple weeks later. The staff answered my questions without beating around the bush which I appreciated. While my siblings and I were very pragmatic about our Dad's prognosis, my Mom and my Dad's extended family weren't taking it so well. My mom was at the hospital 24/7, sleeping in a chair in my Dad's room to be by his side. The staff were incredibly gracious and kind to my Mom. They let all of the family filter in, pray, talk, etc., for as long as they wanted outside of shift change. While I was out of the country on the night of my Dad's passing, a few of my siblings were there and they let me know that the staff allowed more than 2 people at a time to go in and sit with my Dad's body for a few hours to grieve, which I know my family appreciated. The only drawback for my visit to Hillcrest was that the cafeteria was rough for gluten-free options as a celiac. I went an entire day on just a bag of Cheetos from the cafeteria while I sat in my Dad's room. If I needed to stay longer at the hospital, I would have had to order safe food from outside of the hospital. Overall, my interaction with security, nurses, interns and doctors was fantastic in such a stressful time that I didn't have much time to prepare for. Visited: November 2025

Excellent care and customer service. Lots of new construction going on here and updating and…read moreremodeling. We came for an ultrasound for my son. The check in process was simple and quick. The staff was friendly and knowledgeable and explained the entire process step-by-step. They made sure my son felt comfortable and was relaxed. The parking lot is a bit away from the building, so bring a stroller or wheelchair if you need to assist those that have issues walking, there was a café here for meals snacks I smelled hot food but we were just in an out so I didn't eat or drink anything.

I am 74 years old man, that have a tear in my left shoulder rotator cuff. Pin is so severe that it…read moregives me chills. I can't move my left hand. Injections have not helped and medication for pain doesn't help. St Francis MRI department schedule my MRI for close to two months, because I have defibrillator that is safe for the MRI.  Previously, I have had MRI at St Francis for my spine with no issue.  I have gone to the MRI department and called too and begged to do the test.  No action taken, it seems St Francis schedules MRIs that easy to make money faster.  Honestly, the way that they behaved, MRI department didn't care how much pain I have and they left the schedule for two months. Well, it is business and that is what they care. It is unfortunate.

It has been 5 days since my MRI of the brain, and no report. I've called my doctor and Envision…read moreImaging and I'm told the radiologist has not yet read the MRI. Its Saturday and again I'm told it may be Monday before it can be read. I'm in my 70's and this is the first time I've gone to Envision Imaging, but I've never experienced more than a day to get my imaging results from other providers.

The scheduling was quick and efficient. The quality of care tremendous. However, it took a while to…read moreobtain the results.

I used to see Dr. Flynn years ago for breast fibroids, It had been many years and she had started…read moreworking at St. John/OCRSI and I had gotten a lump under my armpit and went to my primary care Dr at Utica Park South/Hillcrest and she sent me to get an mri there in 4/23 and it showed bi rads 4 suspicious for malignancy and I was sent back to Dr Flynn's office and got her NP Afton Owen and she checked me and decided to do nothing but wait so I left and 6 months later I went back to my primary care Dr and told her I was still hurting under that armpit and breast and she sent me back down to their radiologist where he checked my lymph node and said well you're node is ok but why didn't you get your breast biopsy a year ago and he did an ultrasound and said I need to get a biopsy immediately and sent me back to Laurie Flynn's office and that was 4/24 and she checked me again and read the report and said well I'm still not that concerned but we will do our own mri so I waited two months to get that done and I told them I didn't want a breast marker put in and I was told by her office they would not do the mri without the clip, I went back to my primary care at UPC told her and she said this is not ok, you have the right to decide that and her MA called Flynn's office and asked why they're not doing the MRI and they said we will only do it if she puts a clip in, so I told them I'll call an attorney. The next day I received a voicemail that they decided to do the mri but I have to sign off on the clip. Finally in June I got it done and got a call and was told I need a biopsy then scheduled me for a biopsy on 7/11 a month later snd got it done and got a call back on 7/13 saying I have breast cancer. So when I went back in to talk to the actual dr instead of the nurse practitioner she was very uncaring when my husband asked her about why they turned me away over a year and a half saying nothing was wrong. She said well I think she did a good job and took no accountability for the delay and stress in the horrible time it took to get a diagnoses. Much less then got upset because we asked her why she said well it was the radiologist fault not theirs and that she felt uncomfortable and that she thought it would be best to find another Dr. I said I definitely wouldn't trust this office, the radiologist also told me that my right breast was good after we asked them multiple times about calcium deposits if they could be cancer. They all Said no including the radiologist also told Dr. Keim, she made me wait 30 mins then came in and told me I was fine. I ended up going to Md anderson who are top notch and found out that they had missed invasive cancer in my right breast also, and we asked them multiple times about it and they said no your right breast is fine. I wouldn't refer anyone to this Dr or breast center. They actually deserve a lawsuit so that other women don't die waiting on honest results. They also need investigating. Beware of St. John Breast Center/OCRSI.

Dr Flynn is a rockstar! She is truly a wonderful, caring person. Every interaction with her has…read morebeen pleasant and reassuring. The reason for only 3 stars is her staff. They are rude, arrogant and lazy. They treat you like you should kiss they ass to be getting care from them. They don't do they job, everything is confusing, they say when you are to be seen the patient has no say. If you have a job, good luck and for God sake don't be a minute late! I mean if your seeing Dr Flynn you have breast cancer, and some how it's your fault and their word is law! If she would clean house and get a staff that actually care for the patients this would be a 5 star rating