On April 9, 2026, owner Chris Scott with Scott's Chimney Service & Repair came to our home to clean…read moreour gas fireplaces and make the remote control on one work again (note: if you hear your fireplace beeping, check the batteries in the remote first - that's all that was "wrong" with our remote). Chris laid out several drop cloths to protect our carpet and got right to work. He works very efficiently, and a short time later our remote was working again and both of our fireplaces were clean. His prices are reasonable, and per his website he offers veteran and summer discounts. Chris is also a veteran, having served with the historic 82nd Airborne followed by the Nevada National Guard. If you have a wood/gas/pellet stove, fireplace, or BBQ that needs attention, Scott's Chimney Service and Repair should be your first call.

Chris came out and did a great job cleaning our gas fireplace. He got it working good as new…read more Highly recommend. He also gave us the military discount after seeing the pictures of our grandkids in uniform.

There's nothing worse than the AC stop working in the middle of summer with a newborn baby.. unless…read moreyou find a great company with excellent customer service! We called the next morning and Ernie came out same day, did a diagnostic test, and was able to get the parts and fix everything! He was thorough in letting us know the issues and reasonably priced. We will definitely be using EMS again in the future.. fingers crossed we won't need to!!

When would my 25 year old AC fail? Of course, just when I needed it most - Mid-July. I wanted to…read moreside-step the big HVAC folks with a fleet of trucks and high overhead, so, I was fortunate enough to find Ernie Salazar - emsheatingandair@gmail.com. emsrenohvac.com He answered my initial phone call within 24 hrs. Showed up for estimate exactly when he said he would. Having spent many years as a Field Engineer rescuing mission-critical computer systems, I know how vital good communication is to a frustrated end-user. For us, calling the customer within a half-hour was Job 1, and there is where Ernie shines. Never at any moment was I left wondering the why, how or what he was doing. His nearly 20 years experience was clearly evident as he quickly sized up what needed to be done, ordering all the parts and equipment. He was here at exactly 8:00 AM on the scheduled day. He kept me apprised of his progress every step of the way; politely answering all my nagging questions. He works quickly and efficiently. A sizable Investment, but Ernie's bright attitude and old-school work ethic was very reassuring. I'd decided to have him replace both AC and Heater, replacing it all at once; it is a lot of work; very physical; inside, outside - with a lot of time spent under the house. A truckload of special tools, electrical, wiring, plumbing, gas, telephone lines-and much more, but he made it all look easy. On observing all that he was able to accomplish, the price tag was never an issue. There was a problem with the crossover duct under the house (mine is a Manufactured Home), that he also replaced with a mouse proof, better insulated, replacement that along with the new install will make a marked improvement in heating and cooling efficiency. A major upgrade and renovation. I anticipate saving on my Electric Bill. Also, peeking over his shoulder, I learned a lot that I didn't know. I could see how much better quality was his work to what had been originally installed. Much better insulation and wiring, neater layout; "the whole nine yards." Upon seeing how deteriorated and rundown my old AC had gotten, I then wished it had broken 5 years ago. Also, that yearly maintenance is well worth the cost. Needless to say, I'm super-impressed! Surely, there are a lot of experienced and capable folks in this field, but nothing instills confidence, or is more gratifying, than a workman who shows respect (to those upon whom his livelihood depends), by being honest, direct and punctual. This is where many in the Service Industry fail, and is a major cause of complaints. Ernie doesn't work for a Company-as you will see, he works for you. He is very busy, but compensates by working fast. He doesn't mess around. I've been in the service industry for fifty years and E. Salazar is among the very best. A rare occurrence, that he exceeded my expectations. His pricing is competitive, not cheap, but you'll get what you paid for. A simple formula: honesty, integrity-say exactly what you will do, then do it!

Specialty Fire Place suggested gave me their name. I called & made an appointment for a Free quote,…read morenoon to 3pm. I waited until after 3 then gave them a call to see if they were coming. The lady who answered the phone said they don't service my address (Agate Bay, North Tahoe). No phone call canceling & making the appointment if they don't service Agate Bay is a reflection of their work.

Our chimney inspection turned up nothing more than the home inspection…read more I should have not authorized it and therefore I paid for no new data. Be sure to really need a chimney inspection before ordering.

Just had an old tankless water heater removed and a new one installed. Armando and Hector did a…read moregreat job!

Very disappointed with the customer service. The representative named Mya was very rude and…read moreunprofessional. Instead of being helpful , she had an attitude and made the situation more frustrating than it needed it to be. Definitely not the kind of service i expected from D&D.

It is important to recognize and recommend companies that demonstrate integrity, professionalism,…read moreand exceptional customer service. My recent experience with Climate Pros exceeded all expectations. I initially contacted Climate Pros for a second opinion regarding my air conditioning system. Prior to that, a technician from another HVAC company had visited my home on two separate occasions and ultimately recommended replacing my AC unit at a cost exceeding $10,500. Given that the unit was only seven years old, I was skeptical that a complete replacement was truly necessary. When Rich from Climate Pros arrived, his approach was markedly different. Rather than immediately recommending a costly replacement, he took the time to thoroughly diagnose the problem. He carefully tested the system components, identified the actual issue, and completed the necessary repair. The result was a fully functioning system for just $220, saving us thousands of dollars in unnecessary expenses. Rich's professionalism, technical expertise, and honesty were truly refreshing. In an industry where homeowners often rely on the recommendations of service providers, it is reassuring to find a company that prioritizes accurate diagnosis and ethical service over unnecessary sales. I highly recommend Climate Pros to anyone seeking trustworthy, knowledgeable, and customer-focused HVAC professionals. Their commitment to honesty and quality workmanship has earned my complete confidence and appreciation. Five Stars

The owner, Dave is very nice to work with, quality work, reasonable prices, on time and stands…read morebehind their work! I have and will use them again!

I am a Community Manager and Scott Roofing is always the first roofer I call. I trust that Justin…read morewill tell me what needs to be done without the fluff. They are great at ensuring roofs are secure, if they're booked out. I appreciate the communication and helpfulness of this company. Their work is also always of quality.

Guy came out an gave me a verbal estimate, I was good to go. He emailed me an estimate 34% higher…read morewith little explanation. Nearing rainy season, I went ahead. Week of his planned repairs, I emailed him twice to confirm and he never got back to me. I called their office and the woman who answered said she had no record of the repair work to be performed. I ended up talking to another guy and he came out to do the work. First guy never got back to me at all during or after the job was over. This place runs a lousy business and I go out of my way to steer people away from this company

Great service! Friendly, fast and clean! Really appreciate Billy and Emma, they are great at what…read morethey do. Came out soon after calling, on a ladder in the snow, for a great price. Amazing job always!

Great team. Have used them for years. Have a very steep…read moreroof. Billy is very safe and professional.

They have installed air conditioning units for us and responding to issues here and there very…read morepromptly. Highly recommended.

We asked for someone to come and give us an estimate for re-routing a heating/air duct because we…read moreremoved a wall. We received an estimate that was extremely high and stated that all drywall work (open wall and replaster) was to be done by owner. A general contractor did it for less than half of the estimate and included the drywall. We just received a bill for the estimate. 149.00! We were not informed that we would be charged for the 20 minutes that the technician was here to give us a bid. I will never use this company again. They are overpriced.