Duane came out when he said he would to give me an estimate. i needed Duane to build a dryer vent…read moresystem under my house for my new dryer. I was afraid it would be a major problem and very costly. He knew right away how it should be done, and to code and safety. He gave me a reasonable quote, lower than i expected and showed up the day that he promised to do the job. He was very knowledgeable, and professional and i wish there were more jobs i needed him for. I will recommend him to anyone who needs his specialty! Also note that other places you call for vent cleaning quote you an amount to come and give you an estimate, then later will not take off the amount you paid for the estimate off of the job. But Duane is kind and honest.

I called incredibly last minute, and Duane was able to come out at 6:30pm 2 days later. I needed to…read moreclean out my dryer vent, which probably hadn't been cleaned in 24 years. It looked brand new & he repaired the vent pipe. His fee is $150. He takes checks or cash only.

John is an amazing individual. Punctual and extremely helpful. First person to respond to our…read morerequests at getting suspect spots reviewed and came out right away, did a thorough inspection and not just take a 5 second look. His experience is second to none and I appreciated his follow ups. Would recommend again 10/10.

John came out to inspect and advise on some mold growth in one of our bathrooms. After inspection,…read morehe came up with a plan for removal, as well as a series of vent installations in the attic spaces and better vent system for the bathroom itself. He and his team were extremely professional and courteous, working around my toddler's schedule. They arrived when they said they would each day, were quick to set up and take down, and cleaned the entire work area with no issues. I had no issues at all with the work, and would definitely recommend for mold issues.

Punctual. Sent two kids to do the job. They were sloppy, flinging wet duct debris from inside the…read morevents onto our walls and wall mounted TV. They did not remove one vent due to height - did not have a long enough ladder (understandable). They said they would get the proper ladder and return. They did not.

I had my ducts cleaned today in my 1200 ft townhouse. They showed up on time, worked steadily and…read moreanswered my many questions. They were polite and removed shoes when requsted due to new carpet. They cleaned up as they went and when discovering a issue, resolved it quickly. The only reason not 5 stars is because they left dirt stains on my brand new mattress that literally was set up on Wednesday and waiting the 48-72 hours before you're to sleep on it. They were very apologetic...it was the new guy in training so I wasn't too upset with his mistake. He's still learning. They forget to move the bed back and I had to ask them to move the table back along with cleaning a few areas they missed but they were overall pretty good. I appreciate the final walk through inspection for wrap up. I was surprised that dryer vent cleaning didn't come with the service but am glad I had it done.

Knowledgeable, thorough, pleasant and very considerate of surrounding areas near vents, pets and…read morefurnishings. The gentlemen who performed the duct cleaning were efficient and able to work around furnishings under the ceiling vents without having to move them. They cleaned the ducts for a very reasonable price. Highly recommend this company!

My ceilings clasped in two of my rooms I my house. They came out to inspect the damages. They were…read morevery professional and they work is awesome. I would definitely recommend them to everyone who needs something fixed in their house. They offer a lot of service.

Hi Everyone, What…read morereally terrorises a man? "Honey the dryer has an error code and stopped working, and I have a load of wet wash in it." What do I do, I don't know what dryer codes mean. I don't have any diagnostics devices I can use and even if I did, I don't know what the mean. What to do, what to do? Yea, you're the honey man, so you gotta get it fixed or no honey. And my day was going so well today too. Here's your fix, Mr. Fixit! Call Charlene at Ulgy Duct Cleaning who we have used for years at two different homes. Their name may say "Ugly" by that is nothing compared to the mood your Honey will be in if Mr. Fixit, doesn't "get 'er done". lol When you're in trouble, with your code, and you have no idea what it means, or what to do, Miss Charlene does! I called in the afternoon, and they were at our home at 9:00 AM the next morning because we needed it yesterday. I am not stating here that they can always respond that quickly. However, this time, they did in our case. Derek, their technician was out and done by 9:45 AM after completing a very thorough serving and lint removal from our dryer duct. What I enjoyed the most about their very efficient service is Derick climbing up on our roof to remove the lint from the breather duct going through the top of our roof of our home, and then taking a couple of minutes to show me how much lint he extracted from the roof duct and from our duct at the dryer vent. He then replaced the flex duct from the back of our dryer, connecting to the the bottom of the breather duct rising up through the roof. Derick stated that the dryer installation delivery teams always install inexpensive, non-flex duck that will crack, and eventually develop a hole leaving your dryer tint on the floor. He didn't say it, but I am, this is a home fire hazard you need to avoid to stay safe. Derick then installed a much more flexible duct connecting the back of our dryer vent to our homes Dryer breather duct. Finally, Derick made a recommendation to me based on the amount of lint he removed, if you should have your dryer duct serviced every year, or every six months. In our experience, Derek was polite, knowledgeable, efficient, and was very patient with his explanations, and is a pleasant communicator. So if you like your honey, Honey, we have a recommend you call Charlene at Ugly Duct Cleaning when next you hear from your Honey about a dryer code. We are so glad we did. Enjoy!

This was the second time I have used Ugly Duct! Came out the next day and cleaned dryer duct, went…read moreon roof to make sure the outside was clear. I have been very pleased with their service and recommend them if you need duct cleaning etc.

Outstanding Service from Start to Finish!…read more I reached out to TrueClimate HVAC early yesterday morning and was honestly surprised to get a same-day appointment! By 3:30 p.m., "Q" was onsite -- professional, courteous, and every bit what you'd hope for from a true pro. After giving me a quick overview of the company and the process, Q jumped right into diagnosing the problem. Within about an hour, he pinpointed the issue, broke down all the electrical jargon so l could easily understand it, and clearly explained the repair options and pricing. He returned the next day exactly when promised, got straight to work, and within 30-40 minutes everything was repaired, cleaned up, and working perfectly. Huge kudos to Q and the entire TrueClimate HVAC team -- you've earned a lifetime customer. Highly recommend this company for anyone looking for professional, prompt, and reliable HVAC service!

UPDATE... Today I received a threat to sue from the "owner" of this establishment. Yes you came to…read moremy home and provided INTIAL SERVICE to my HVAC System but I didn't mention in my review here on Yelp that you also left me overnight October 31, 2025, in the Freezing Cold on one of the coldest nights in South Carolina because you forgot to turn the Service back on once you cleaned my system and when I contacted you you stated you would return "first thing in the morning" for that SERVICE you were PAID $1604.58! On the day of service you proceeded to ask if I wanted to purchase a maintenance agreement which included emergency service I agreed. You FAILED to provide the service in that agreed upon agreement. After repeated attempts at "Emergency Service" per your agreement you failed to provide said service! I asked you to cancel that agreement and refund my money and you stated I had already used the bulk of the service agreement and you would only refund $375. Hummmm I contacted my credit card company and after going back and forth with you and me last week they AGREED with me and credited my account $1600 from the TOTAL I PAID IN FULL TO YOU OF $3204.58! Now this morning you send me a text threatening to take me to court! GO AHEAD I'LL SEE YOU IN COURT!! BUT IN THE MEANTIME DO NOT CONTACT ME ANYMORE!! Ohhh and feel free to take this up with CHASE Bank and it's affiliates as they are the one who heard your Side and heard mine and CREDITED MY ACCOUNT $1600! Mahalo

Prior to the holidays I needed my upstairs and stair carpet cleaned. I explained that the carpet…read morewas 10 years old and had dog urine odor. Thankfully they were able to schedule me quickly. They first put plastic guards on my woodwork and corners then covered the wood floors. They were so careful and efficient and did the best carpet cleaning I have ever had. Even with its problems it came out looking great. No odor or stains. Thanks to Abe, Dan and Rob for doing such a great work.

They were very professional and up front with the extra charge to deodorize one piece of furniture…read more Even though Kevin was running a bit late he kept me updated on his ETA. The furniture looked awesome and smelled really nice. Kevin also said if after it dried and we noticed some spots he would come back and clean it. I would post pictures if I knew how.

I just had several pieces of upholstery cleaned for the first time along with a mattress and a very…read moredirty area rug. This company was fantastic! They were courteous, on time, quick, and professional. Everything looks brand new. I would highly recommend!

We had a small inlayed carpeted area in the master suite cleaned and these gentlemen did a…read morewonderful job. From scheduling the appointment to confirming date and time to showing up on time and finally the service provided were all excellent. We will definitely be using them again in the future - I can't recommend them highly enough!