Duane came out when he said he would to give me an estimate. i needed Duane to build a dryer vent…read moresystem under my house for my new dryer. I was afraid it would be a major problem and very costly. He knew right away how it should be done, and to code and safety. He gave me a reasonable quote, lower than i expected and showed up the day that he promised to do the job. He was very knowledgeable, and professional and i wish there were more jobs i needed him for. I will recommend him to anyone who needs his specialty! Also note that other places you call for vent cleaning quote you an amount to come and give you an estimate, then later will not take off the amount you paid for the estimate off of the job. But Duane is kind and honest.

I called incredibly last minute, and Duane was able to come out at 6:30pm 2 days later. I needed to…read moreclean out my dryer vent, which probably hadn't been cleaned in 24 years. It looked brand new & he repaired the vent pipe. His fee is $150. He takes checks or cash only.

Knowledgeable, thorough, pleasant and very considerate of surrounding areas near vents, pets and…read morefurnishings. The gentlemen who performed the duct cleaning were efficient and able to work around furnishings under the ceiling vents without having to move them. They cleaned the ducts for a very reasonable price. Highly recommend this company!

My ceilings clasped in two of my rooms I my house. They came out to inspect the damages. They were…read morevery professional and they work is awesome. I would definitely recommend them to everyone who needs something fixed in their house. They offer a lot of service.

John is an amazing individual. Punctual and extremely helpful. First person to respond to our…read morerequests at getting suspect spots reviewed and came out right away, did a thorough inspection and not just take a 5 second look. His experience is second to none and I appreciated his follow ups. Would recommend again 10/10.

John came out to inspect and advise on some mold growth in one of our bathrooms. After inspection,…read morehe came up with a plan for removal, as well as a series of vent installations in the attic spaces and better vent system for the bathroom itself. He and his team were extremely professional and courteous, working around my toddler's schedule. They arrived when they said they would each day, were quick to set up and take down, and cleaned the entire work area with no issues. I had no issues at all with the work, and would definitely recommend for mold issues.

Had a new system installed by Duggan's One Hour 3 months ago. The air handler underneath the house…read morein the crawl space had excessive vibration & would rattle a coffee mug on the glass top of my very heavy coffee table (solid wood with iron metals). Allen Canter came out & diagnosed the problem - out of balance blower fan (not motor). The replacement part came in next day, Allen returned to install the blower fan. The problem was resolved. Everything was done under warranty. I'm a happy customer. Allen did a great job & Duggan's delivered on their warranty promise.

AVOID AT ALL COST!!!! They're only after your money…read more We had our HVAC issue fixed by a more reliable company for less than $400 when this company took over $500 from us and probably would've taken about $3k more and not fix the issue. Their club membership is a scam. Technicians from other companies commented that both our inside and outside units were very dirty. This company was supposed to be cleaning both. Very disrespectful of people's time. They will show up late and be unapologetic about it. Leanne is downright rude.

"It is under warranty, but my manager still insisted I charge you something." - Doc Savage…read moreTechnician Had Doc Savage replace my AC unit a short while ago, which included replacing my thermostat with a Doc Savage-branded unit. Recently the thermostat started turning off automatically, most likely due to low batteries. Due to the way that they installed it, I was unable to get the battery compartment open and was forced to call them to come out and service it. It cost $99 dollars for them to come out, which is annoying but typical, and I was assured on the phone that should be my only expense since all of my equipment is still under warranty. The technician came by this morning, and after examining the equipment he said he thought it was a low battery issue. He then told me that he could see that when they installed the thermostat, they also installed a power line that would eliminate the need to deal with batteries at all, they just never hooked it up (and remember, this is all Doc Savage purchased and installed equipment - the "they" is Doc Savage). NOBODY even told me that was an option when they installed it, or asked me what I would prefer. The technician finished his work and told me it would be $99 for the visit, which I knew, and then $74 for actually fixing the issue. I told him that his office told me over the phone yesterday that all my equipment is still under warranty, to which he replied that he would need to call in and check. He went outside and placed his call, and returned with the line that I opened this review with: "It is under warranty, but my manager still insisted I charge you something." WHAT. THE. F***. He said in an attempt to "meet me halfway", they would bring the extra charge down from $74 to $9. I don't like to take out my frustrations with a company on their rank and file, so I just bit the bullet and paid the extra $9 (for a total of $108), and I hope Doc Savage enjoys it, because it is the last money they will EVER see from me. This entire experience should and could have been avoided in the first place if they had installed the unit properly, and/or asked my preference as to whether I wanted battery or hardwired power, and then to essentially steal from me by admitting that they shouldn't be charging me at all, but the manager insisted??! Yeah I'm done with this company, and I strongly advise anyone reading this to avoid them as well. The technicians are nice, personable people, but there's something deeply wrong with the management.

Doc Savage's customer contract for regular service calls requires that the customer provide notice…read morein writing when they desire to discontinue service. Three or four years later, if you call them to stop service, they will NOT remind you that they also expect it in writing, and they will continue to bill you for service even if you no longer live at that address. Once you figure out that you are billed for service that you did not desire and had notified by phone call, they will NOT refund the costs for a service you did not need or want. Their failure to remind you of their policy, years after they sent you the policy, represents poor customer service.

Amazing, locally owned--very generous organization. I recently collaborated with Busby Health and…read moreAir Conditioning on a project, and they delivered! I highly recommend this locally owned and operated HVAC company for any of your HVAC needs. Their site was under construction when I visited, but it is neat and orderly. I understand this company is also great to work for. Their shop is clean and efficient. I thank them for their generosity and hometown spirit of generosity.

My floor is now damaged because when we had our AC display updated, they didn't tell us the unit…read morewas leaking or had any other issues. Now it's blowing hot air and we are contacting other businesses that don't charge an arm and a leg for a display and damaged flooring because no one notified us our unit had a leak.

I try and thoroughly research services, especially ones on my home. This was a major project, so…read moreafter exhaustively comparing Crawl Space Ninja to competitors, I went w/ them. Knowledgeable professional, punctual and courteous, they did everything promised and then some. I'm glad I made the right decision!

The job reflected the estimate and the CSNA group were punctual, courteous, professional and were…read morevery willing to satisfy a somewhat particular customer's requirements. The estimate pricing was in the range of other companies providing the same services and work scope packages. CSN's use of propitiatory materials meant that quality control was not an issue. The methods employed were well explained in advance and during the process. Online videos are available for research and study of the entire process and are what lead me to include the company in my search for a contractor. The upgrade to my crawl space is an investment in my home and I believe have chosen well in using Crawl Space Ninja of Augusta to do this work.

Excellent experience with Baileys comfort services! My technician Dominic was friendly,…read moreprofessional, knowledgeable and took his time to explain when asked a question, Thank you Dominic Stanley for being friendly and courteous. I highly recommend Baileys!

I have been dreading going through the process of replacing my unit. The cost and time were huge…read moredeterents however the team at Bailey's made the process easy and very affordable. The professionalism of Hunter and Andrew installing and explaining the project was exceptional. As a buisness manager having team members like Hunter and Andrew ensures customers like myself will spread the word about how great a service Bailey's is to the Augusta Area.

I just had several pieces of upholstery cleaned for the first time along with a mattress and a very…read moredirty area rug. This company was fantastic! They were courteous, on time, quick, and professional. Everything looks brand new. I would highly recommend!

We had a small inlayed carpeted area in the master suite cleaned and these gentlemen did a…read morewonderful job. From scheduling the appointment to confirming date and time to showing up on time and finally the service provided were all excellent. We will definitely be using them again in the future - I can't recommend them highly enough!