This was my first time at this clinic and everybody was so delightful! Specifically, I wanted to…read moremention Dr. Eli because she not only made my chipped tooth look as good as new, but she also listened to me and asked me multiple times if I was happy with the result! And I sure was (: I feel so seen at this clinic already and am excited to continue coming in!

I have been looking for a dentist office for some time; most (especially these days) are upselling,…read moreovercharging, not following the insurance policy, etch. This dental office is beautiful, clean and have the latest dental technology and explain everything to me. My teeth felt good but I need a lot of work done; not sure if I will get it done here. I personally had issues with cost, explanation of charges and my dental insurance encouraged me get another opinion. There's a disconnect between the dentist and the front office. Double check the service costs. The front desk is kind and friendly but not sure I'll be back.

Available emergency appointment for consultation. Level of…read moreconcern for my dental discomfort and pain was appreciated. Referral information for further consultation provided Professional office setting and support staff

Honestly it's 2.5 stars , But my main issue is that it is impossible to get someone on the phone…read morehere. I have been calling for 2 weeks now and have never been able to get someone on the phone. I left a voicemail and couldn't get someone on the phone. Last month I had an issue with them charging me for a visit that I never scheduled, nor was I ever at their office on that day. And I was trying to call them to question why this charge was even there and they never answered my messages or my phone calls. I had to physically go to the office to talk to them about it, and they told me to just ignore the charges, because it was a mistake on their end. That was about 3 weeks ago, And I'm still getting messages about an unpaid invoice. Also, there is pain in my tooth after a crown replacement procedure , I have been calling, to get this issue dealt with before I get the permanent crown put on, but no one is returning my calls, I don't want to pay the money to go all the way to their office just to deal with something that could be handled in a phone call. My dental treatment here has been fine so far, I am confused as to why I'm having nerve pain after a crown replacement, when I had absolutely no pain on that tooth before the crown was replaced. But I don't know why this is happening nor can I get anyone on the phone to have a conversation about it or schedule a follow-up exam. Other than that my experience with the dentist here have been good. And that's really the only reason they're getting the two and a half stars. Because the other half of me determining if a business is decent or not is their ability to conduct business. Their ability to communicate and theirs is ass.

I know a lot of people are scared to visit the dentist, but tbh I actually kinda look forward to…read morevisiting what I call my dental home of over 15 years! Everyone has always been very kind and professional. I still get a bit anxious in general, but they do a pretty good job helping you feel welcome! I'm also impressed with the quality of care and advanced technology! I kinda geeked out seeing myself on the 3D xray! And Dr. Buen helped take care of me after a terrible bike accident that actually knocked my teeth loose! Several years later and still no root canal - fingers crossed! Overall I'm pretty grateful for my treatment here at Signature Smiles! Im a bit surprised with some of the negative reviews... but they seem to be rated better on google lol js so I wanted to show them love! Thank you so much for reading! And Wish you all the best! Kindly, Austin :)

Zero stars. Be prepared to spend thousands of dollars, unnecessarily…read more Be sure to get a second opinion from another dentist.

This place is all about trying to upsell and saying you need certain things done that you don't…read moreneed . Came in this shit hole for cleaning and they said they couldn't do a cleaning because I had bone depletion , so I went to get a second opinion the dentist at my new place said nothing was wrong and they performed the cleaning. I knew I was right! Beware and get a second Opinion, you'll thank me later !!! Just read the everyone's else's reviews. They like selling deep cleaning .... You'll see!! They are full of shit , Don't waste your time going here. This place does not deserve to be in business , They are a bunch of scammers and liars. Beware!!!!!!

Terrible office will never go back. Over charged me claiming my insurance didn't cover anything but…read morewhen i called my insurance they disagreed. They refused to give me back my money even after my insurance redid the claim. Do not go here or trust them with your money

Great group of people, beautiful locations. I recommend this team for any dental workread more

Love the Dental office. Everyone is so nice and they are great with my girls! Highly recommendread more

It's been about a year since my last updated review of Westgate and unfortunately, this one has…read morebeen triggered by some detrimental experiences and changes to my once favorite... now former dental practice. I have had a lot of dental work done, multiple crowns and two root canals in addition to a 2 root planing & scalings, and thus insurance covers a quarterly cleaning ("perio maintenance") vs just 2 per year. Also had my silver fillings replaced with ceramics... suffice it to say I know all the proc codes and am familiar with preventative, restorative and major dental tiers and how insurance and copay's function. This is relevant because of the recommendation from Dr. Kics (founder and owner) about a treatment plan on visit 3x the cost and plan pushed for a signature by one of the financing sales representatives (very like a car dealership) for about $8K (not factoring in my new dental insurance). Major dental work like the recommended bridge and 3 crowns would have to be delayed 6 months, but Westgate staff didn't mention this, or even care. They tried to get me to sign a contract at retail cost. Said they could discount it a little (no insurance or negotiated pricing factored) and pushed getting a credit line. I have plenty of credit, don't need more, but did not appreciate this pure car sales vibes money grab, no consideration. Corporate dental business model is what this is called, as I have learned in my recent dental search journey. Back to the story... Westgate has become insufferable and here's why. First, I started noticing odd changes in my last 2 visits. such as: HOURS Changed to corporate (weekdays only) and hours (7am to 5pm), no longer convenient early or late days or Saturdays. Asked about it and got some questionable "staff get more time with families" canned response... riiight. Split shifts are unheard of, and how did you manage the prior 4 years I have been coming here? AMENITIES Amenities in the waiting area... seem to be disappearing. The coffee is not stocked, the mini fridge with water and drinks are empty... no more Starbucks gift cards for checking in... I haven't delved deeper but are they going out of business? SERVICES Going 4x a year for a checkup and cleaning, I get pocket checks on gum depth, like a report card on my teeth. I have a 4-step routine, and the checkups tell me which areas need better care on brushing and flossing. If the hygienist is not doing a good cleaning and not taking accurate measurements, that is a problem... which is likely what happened for the last 2+ visits. I had a throbbing and intermittent pain in my top right side, back 2 molars. Why I think the hygienists were wrong, they listed the depths at a 4-5, even when I went in the last week of June 2024. I talked about the pain, got x-rays and the dentist (Dr. Hart) did not seem to find anything - but she didn't really even check on my teeth despite the complaint, because I went to another dentist later, and they found a pocket depth of 9 in one area of the tooth. The Westgate hygienist listed it as a 5. so, I think a liar or slacker that just used my last numbers for the report. Moreover, if that tooth was at a depth of 9, when it had been a 5, then it hadn't been cleaned well 2 visits ago. That would explain why it was throbbing 3 months later... wtf guys?!!! I trusted you to do good work. Anywho, Dr Hart sent me to an Endontist (Renovo) to see if I needed a root canal, and she seemed excited about the possibility of billing and making a crown using my former (excellent) Metlife insurance. The endo didnt think I needed a root canal, just by hitting the tooth with a tiny hammer... there was a scan he could have done to check if it was fractured, but he didn't... just then billed my insurance a lot for hitting my tooth like a miner with a pick. The scan thing is important BECAUSE back at Westgate, the line Dr. Kics gave me was "I can't see if the tooth is fractured so I recommend extraction and a bridge" ... even though the normal thing is to start with smaller solutions first... after the 8K sales pitch, I asked for this emailed over along with the pocket check summary report so I could review. Second opinion on my issue with another dentist the next day... the put me on antibiotics and chlorhexidine (script mouthwash) to cut down the pain and pocket infection - which worked and suggested a root planing & scaling (gum surgery and deep teeth cleaning) ... kicker, Westgate had given me one of those a year ago on June 2023!!! These are supposed to happen infrequently. WTAF?!!! So long long story, I found a new place and DUDE the modern stuff that newer places have!!! They have 2x 3D printers to make crowns and mouthguards on site, 2 panoramic scanner machines that can detect dental fractures like the endo... etc. Stuff I suggested at Westgate but didn't know was commonplace at modern places nowadays. Westgate has some great staff, but its service levels are IMHO such trash.

I would like someone to explain why you say the first consultation and evaluation are completely…read morefree, and then a month later I receive a $300 bill???? That feels dishonest.

I will admit I was skeptical. I saw this place all over social media and I was skeptical. It seemed…read morevery aesthetic online and so I questioned how good it was going to be. BOY did they prove me wrong! I had such an amazing experience!! 1. The front office staff was incredible! Super friendly, personable, and just overall so welcoming! 2. The massage itself, DANG! They are hiring amazing therapists. Donna was absolutely wonderful and really took time on my focus areas, leaving me feeling my absolute best 3. The space itself is warm, peaceful, and inviting. I will 100% be going back!

The Bali-inspired massage was accompanied by the soothing sound of beach waves, replacing the usual…read morespa music, though at times it sounded like a loud air filter. Inside lighting was quite dim for me, given my aging eyes. Had a somewhat difficult time walking from the powder room with bright lights to the massage room. My eyes didn't adjust well with the dark ambiance. The staff and massage therapists were friendly. Mine did a great job with her massage techniques. I opted not for a deep tissue, but just a chill one. The massage oil had an amazing scent! This place had an organic, minimalist decor that I absolutely love!

The nurses and doctors are top tier. They listen to your concerns with understanding and work with…read moreyou on a care plan that everyone can be happy with instead of the I'm the professional with a degree and I know better than you attitude. The only reason I took a star off is the rooms. Unless you're having an extended stay in the hospital, the rooms are disappointing. Not only are they emergency room size, but you have to share a bathroom with the person on the other side. The only thing separating the person from just barging in unexpectedly is a lock on the door. Don't have someone staying overnight with you...they definitely won't fit in the room at all and that's VERY disappointing

Management is a hot mess, consistently. Today I tried to schedule a CT Cardiac Calcium Score…read more Simple enough, right? I knew it wouldn't be covered by insurance. When logging in to schedule it says the test is $60. When completing the scheduling, suddenly its $120. Calls to inquire went absolutely nowhere, as usual. "Oh, the price changed....." Absolutely no accountability.

I had my baby here and it was a wonderful experience. The entire OBGYN team I've encountered was so…read morekind, encouraging, and just wonderful people. Biggest shout out has to go to Dr. Reis, who I've continued to see over the years and is seriously the best. We've had a few (minor) illnesses/injuries that have landed us in the ER a few times over the years and have had better than average experiences each time. The wait has never been astronomically long and the staff has been great. Having a hospital so close were great staff who we trust so much means a lot. We're so lucky to have Masonic nearby!

I love this hospital. This review is for Dr Levitan and her cancer center staff. Been going here…read morefor treatments for the last 4 years and her team is very caring and always willing to make sure that I'm comfortable at every appointment. I've befriended a lot of the nursing staff and they always make sure to warmly greet me during my treatments and that I have everything I need. From a warm blanket, to snacks, juice, and even warm soup! At every appointment they make sure that they walk me to the correct station and I am handed off the the right department. The Cancer Center wing has had a lot of construction for the last 2 years and it's great to see that it looks beautiful and so spacious now. They have windows and can see the sun!