Through this company I can get dental insurance. They are really friendly and explain everything…read morethey are going to do. They listen!

Tooth factory and not a good one. Office understaffed - billings are different from other dentists…read moreand the upsells are ridiculous + bad attitudes from the dentists.

I love this place!! I have never had a better experience at any health care provider than Aspen…read more They truly cared!! Everyone there does an amazing job and deserves appreciation.. I felt like family and will keep referring them to anyone who needs dental care.

There are times that I have come in that they've gotten me in right away. The last time, though I…read morewent in for a postop check up and had to wait for the surgeon. The surgeon is only there one day a week so I get it. That being said my appointment was at 10 and they told me to come at 9:30. I did that and I wasn't seen until almost 1130. That being said I had a quick x-ray done of my mouth and they were just basically checking to see if my mouth was OK to start doing the implants and make an appointment for that. I am not kidding you I think the surgeon was in the office in my room for about 2 to 3 minutes. He just looked in my mouth and had looked at the x-rays before he had walked in and said oh I understand you're in a hurry to get back to work, your mouth looks fine. We can go ahead with the implants. And that was it. Such a long waiting time to see somebody for like two or three minutes. That was ridiculous. So that's the bad but the good is that they're really nice. Another bad thing is they don't have nitrous oxide so nothing to get you to relax before a dental procedure. They just numb you up and go from there. Though I've recently switched dentist lately and only went to Aspen to get implants. Even my dentist doesn't use nitro sock side. My old dentist did it did make the experience much easier for me to deal with since I have TMJ And it made me relaxed enough to keep my mouth open for a longer period of time.

Please do yourself a favor and research this place thoroughly before going. Aspen Dental turned out…read moreto be an absolute scam in my experience. They recommended several expensive services that I did not need. I went to another dentist for a second opinion, and their diagnosis completely contradicted Aspen's. This place is misleading and pushes unnecessary treatments. Find yourself a real, trustworthy dentist--not a chain or franchise. I repeat: Do your research before you go.

this is a great place to come . The employees are very helpful and friendly. I had a early morning…read moreappointment I was in and out.

Started with Aspen Dental doing a credit check, which was supposed to be a soft pull...It was not,…read moreit was a hard pull that drove my credit score down. They purmt my payment on a City Bank Syncrony card with a very high interest rate. The entire amount was put on a card with a 20+ percent interest charge. I transfered that total to a card with a much lower rate. My upper dentures were being modified to accommodate my mouth structure. The pallet had to be continually recovered to prevent gag-reflux. Finally got to the point when a tech there told me that an upper denture would never work properly. I demamanded an review with the Dr. and the office manager. They decided to reimburse me a percentage of my cost, which was, again, paid in full. I since went elsewhere and now have teeth that work perfectly well, but I still have a monthly payment of thousands left that I still have to pay for the work Aspen Dental couldn't complete. I get upset every month when I make that payment, and equally upset that it was a tech, not the dentist that finally told me that my procedure would never work properly. Please take heed if you need dentures or partials. Let Aspen Dental be your LAST desperate resort. M.Morningstar

I will never return this place. The dentist only focused on the sailing of caps/ crowns. I went for…read moreone service and paid. Then they didn't even so what I asked. This experience was the worst I've ever experienced. Paid for a service then they stated that it wasn't what we discussed. Donot GO TO THE PLACE EVER

They are rude, sloppy. Tried to get me to let them perform a procedure I didn't need. Made me pay…read moretoo much and then held our repayment from September 2025 until March 28 2026. Sloppy bathrooms rude help. Do Not Recommend!

Every time I have an appointment it's always something. Before they needed to reschedule me because…read morethe hygienist had something come up. When I called to reschedule they act like I just didn't show when it was them who called and canceled me. Fast forward to today, they want to pay for my visit because they are short staffed and no one has time to verify my insurance. The options I was given were to pay up front or reschedule because they didn't have the staff to do what was needed. After working all night and having an 8am appointment I just wanted to get the shit done. I'm so over the b.s with this office. Don't waste your time going there!!! If I could give -5 stars I would!!

Very unreliable as well as pricey. I've been going to Aspen about 4 yrs now and three times now I…read morereceived an email and text telling me I need to re-schedule my cleaning appointment the week before. When I call to re-schedule I'm told they can't even find my appointment even though I was getting a reminder in both email and text. They schedule your cleanings 6 months in advance and then somehow lose the appointment as it gets near. When you call they offer a new appointment several more months away. Save yourself the headache and find a more reliable dentist. What good is a dentist you can't get in to see.

This place is a chop shop. Run like a scammy dealership to say the least. Stay away. Skipped a root…read moreon my son's root canal. Now we're spending more money going to someone who actually knows how to do a root canal. Aspen is corporate run so they don't care about the patients. They just want money and hire dentist and "specialists " who have no clue what they are doing. Check out this so called Aspen emergency number on their door for after hours. What a joke!!!!!! Please call the number and tell me that I'm not going crazy. Ridiculous *Yes he already called that customer care team number. No one ever called back. All the Aspen phone numbers are a waste of time. Don't bother calling.

Always have had great experiences at this office. The whole entire staff has been friendly and non…read morejudgmental on every visit I've had. I've been here for checkups, cleanings and extractions. They always make you feel comfortable, and are quick and efficient. I would definitely recommend. I feel like the reviews here are skewed by people being more likely to take the time to give a bad review than a good one.

As a new resident to Michigan City , I had trouble finding a dentist with availability.  Now I know…read morewhy I could get an appt with Aspen.  I thought I would get a standard cleaning/check up but only had a check up - they had 2 people try to upsell me on Invisalign.  My teeth are 98% straight.  Additionally, I asked after the Xrays they were taking and wanted to confirm I was due per my insurance (I didn't think I was).  My recent statement of benefits shows my insurance will not cover.  I'll stick with local dentist from here on out.

I have no complaints about the hygienist, Nicole. On 4/8/26, I had an 11am appt. for scaling and…read moreroot care, followed by a digital scan for a partial. I waited about 3 hrs. without completing my appt. After the scaling, I was placed in a waiting area at 12:30, which became overcrowded by 1pm, due to a lack of seating, with one person standing and one sitting on another's lap. With no update or service, I went to the front waiting area and was told I was "next." I continued waiting until 1:40. Then I was told it would be approx 20 more minutes before I could be seen. Nearly 3 hrs later, I had to leave. More frustrating is that I had received multiple texts and emails reminding me of my 11am appt., yet scheduling was clearly not managed. I understand walk-ins are accommodated, but SCHEDULED appts should be prioritized in a timely manner. Given the excessive wait time and inability to complete my SCHEDULED services, it is unreasonable that I was then offered a rescheduled appt. nearly two weeks later. This reflects poor scheduling and disregard for patients' time. I should have been given priority rescheduling, along with consideration for compensation or courtesy adjustment due to the inconvenience. Marsha Lee

After suffering two sleepless nights from a toothache I got desperate and searched "emergency tooth…read moreextractions" online. Aspen Dental immediately popped up, stating they take emergency, same day appointments. The scheduler was very kind and, although the facility closest to me was booked, they found a sooner appointment at an alternative location. They really seemed to care about my predicament and I was very appreciative and relieved that the excruciating pain I was experiencing would soon come to an end. Little did I know. I arrived at the Crestwood location and the receptionist (who was also very nice) explained that everyone has to get X-rays done prior to any extractions ($29 special) and to fill out forms. The man who took the X-rays was very professional; being extra careful with the inflamed tooth. After it was over a dental hygienist went over my history and then broke the news that although the tooth should definitely come out, it would have to be done at a later date and after a "deep cleaning." It was at this moment that I realized that Aspen Dental and I have two very different interpretations of the what the word "emergency" means and my heart sank knowing I'd be spending more sleepless nights in agony. A dentist came in, going over the X-rays and all the things they wanted to do to my mouth. These involved words such as crown$, cap$, partial$, and implant$. She also said that in addition to my offending tooth, she needed to remove another one that wasn't even bothering me. I was then asked to wait while they worked out a plan. After 15 minutes I was brought to a desk where a woman showed me the list of all the procedures they wanted to do along with a price tag that was close to $25,000! "So how are you feeling about all this so far?" she asks. I thought she was kidding until I looked up and saw she had a straight face. "Terrible!" I replied. Keep in mind, I'm a 55 year old man who just wanted a painful tooth removed. I am not looking to get my smile plastered on the cover of next month's issue of AARP magazine. Unphased, she pulls out a second sheet of numbers for what it will cost to get the two teeth removed along with the mandatory cleaning - over $4,000. I didn't have insurance and figured it would be costly, but she may as well have pulled out parchment and quill, offering to stop my pain if I'd be willing to sign over my soul. She saw me flinch and mentioned they offer payment plans but I was already heading for door. I drove straight to Walgreens and bought enough pain medication to put half the town asleep for the winter, which is what I should've just done in the first place. Steer clear of these charlatans!

Dr. Kim Rooprai is truly amazing--and I'm not exaggerating in the slightest. At the very first hint…read moreof discomfort, she immediately stopped, assessed the situation, and took the time to numb the area further to ensure I was completely comfortable, informed, and ready to proceed. I had a crown done, and honestly, her bedside manner is exceptional, and you can tell she genuinely cares about her patients' experience. I couldn't recommend her more highly. The office is very clean, and staff is very nice. Overall good experience!

Had a great experience at aspen dental! The space is big, clean and the staff made me feel very…read morecomfortable and they were friendly! I felt taken care of and pricing was straight forward. I was told my last dentist I needed to have a root canal procedure, and I went here to get a second opinion. Turns out I just needed a filling. Can't wait to come back!

i have written multiple emails to the CEO, to the Regional manager and to the Owner of the Aspen…read moreDental at Bolingbrook Illinois requesting them over and over again to honor the warranty for the comfilyte dentures that have cost thousands of dollars to get and they supposedly have 7 years warranty. The dentures are defective as they split in half after a year. NO RESPONSE. I am planning to call the Illinois Attourney's office today and file a formal complaint.

Absolutely crooked! Didn't do the work and charged more than 6 times what their estimate was. I…read morewent for my first visit and they said I needed a deep cleaning, and said it would take an hour per side. They gave me an estimate of $228.20 for the work that they ended up doing. The actual work took less than 10 minutes per side making me question whether that was a deep cleaning, or whether I really needed one. Then they charged me $1418. Also , very difficult to communicate with. They don't return calls as promised. They put you on hold if you get through and after a time, your call is transferred to another message that says they can't talk to you now, but you can leave a message. But there is no way to leave a message.