The nicest dentist! Beautiful office and uses high quality dental products! The whole team is very…read morewelcoming!

As wonderful an experience as you can have at the dentist! Scheduled my routine six-month…read morepreventative care service along with my five-year old's second ever visit to the dentist. This was our first time getting care at Dental Symphony and it is obvious they are newly opened having the latest medical equipment on-site. My son and I were treated simultaneously saving us time, which was much appreciated given they are not the our closest dental office. It is immediately obvious that they care about the details in how they handle every step of the procedure. I was especially impressed with the patience and communication afforded to my son. Dr. Modi and team ensured we were as comfortable as could be and suggested additional treatment options for my son's cavities in a collaborative manner without any pressure to commit. We look forward to our next visit!

Worst possible dentist, takes money under false pretenses. Spent thousands on dentures, could not…read morewear them, does not refund,, Should not be a dentist. Be careful if you're a senior, he will take your money, and not deliver. pos

I normally do not do reviews, & as you can see this is my first review on Yelp. However, I thought…read moreit important that I share my experience with this dentist so as to warn others. I went to Dr. Faubl for a tooth that was infected & causing pain & one that was already loose. Both teeth needed to be extracted which I had no problem with. Since one was a front tooth, I wanted to replace it for cosmetic reasons. The other was a back tooth which I decided I was not going to replace. For the front tooth, Dr. Faubl did a fixed bridge consisting of a false tooth attached to two new crowns fitting over the existing teeth on either side. The cost for this procedure was $3,999.99 before a discount from a dental saving plan purchased directly from Dr. Faubl. The cost after the discount plus the cost of the dental plan was $3756.99. Upon the recommendation from a good friend, I have since started going to another local long-time dentist. Out of curiosity, I asked this dentist the cost of the same procedure for the missing back tooth. To my amazement, my new dentist quoted a price of $2,870.00, which is more than 28% less than the full price from Dr. Faubl. Of additional concern is that Dr. Faubl said that I no longer need to take an antibiotic prior to dental work to help to prevent infection since I had a prior knee joint replacement. However, my new dentist insists that I do take an antibiotic prior to dental work & wrote a Rx for it. I know that Dr. Faubl will say that this is no longer recommended, but I rather be safe than sorry & wind up with a serious knee infection. (I was talking to a good friend about this, & he said his brother got a serious knee infection from not taking an antibiotic prior to dental work.) By the way, before going to Dr. Faubl I was going to another local dentist for many years but he sold his practice & retired. But I continued to go there for routine dental work & saw most or all of the dentists that bought the practice. The last dentist that I saw there quoted a price of $2,700.00 for the fixed bridge procedure, also after a dental discount plan. I did not have it done there because I did not really care for, or have confidence in any of the dentists that bought the practice. However, they did have me take an antibiotic before most dental work.

I genuinely wish I could rate this in negative stars... never have I dealt with a more…read moreunprofessional place of business. I have been here for 3 years and gone 2 times because they keep cancelling my appointments and I can't reschedule until past the 6 month marker. Don't say you're available for new business if you clearly can't handle the baby amount they have. I have no idea how they have so many 5 star reviews because I'm not sure how anyone is able to see them. Please save yourself some time and go ANYWHERE else but here, please!!

AVOID THIS OFFICE. PERIOD…read more I came here after a major car accident because my regular dentist couldn't get me in. The cleaning itself was fine--but the front office (specifically the so-called "office manager") is an absolute disaster and completely ruined the experience. Because of the accident, my previous dentist mistakenly billed a cleaning the same night, which caused an insurance mix-up and left a temporary balance on my account. It was already being corrected. A simple, routine fix. Instead of handling it like a competent professional, the office manager chose hostility. Getting an itemized bill--basic, standard practice--was like pulling teeth. She talked over me, came in with attitude from the start, and then told me, "It's your bill, you need to pay it now," followed by threats of sending me to collections. This was after I clearly explained the situation, including that the original office had already reversed the charge. Zero empathy. Zero professionalism. Zero interest in resolving the issue. No acknowledgment of the accident. No willingness to listen. Just aggressive, dismissive behavior. Then it escalated. I had my insurance company initiate a three-way call to clear everything up. She immediately interrupted, started raising her voice, and then hung up mid-conversation saying, "We're done." That is unacceptable. That is unprofessional. That is not how any legitimate office operates. I've worked in the dental field--I understand insurance and billing. This was an easy fix. Instead, it was turned into unnecessary conflict. Bottom line: hostile staff, poor communication, and a complete inability to problem-solve. This office lost a family of three over something that should've taken minutes to resolve. There are far better, more competent dental offices out there. Go somewhere else--somewhere that actually knows how to treat patients like human beings.

I've been a patient at 1st Family for many years. I love the staff here and highly recommend their…read morepractice. I have found them to be professional, friendly and gentle.

Excellent staff always made to feel welcome and at ease. Dr. takes great care to do a quality…read moreprofessional job.

The dentist only thought of trying to make money on a crown. I had an infection in my tooth. Told…read moreher twice. She said come back in month. It got worse! Had to go on antibiotic.. I gave her my info on allergic medicine. She gave me that same type of medicine. This delayed me more since I had an operation scheduled and needed to be healthy. Guess what, I had to postpone that surgery. Had to go back to my regular doctor and pay for another physical so I could get cleared for my operation. She did not listen to me at all after explaining everything to her. She messed me up. Now wants to destroy my credit! Will never use her again! Stay away.

Staff is friendly and efficient. My appointment started on time. I went in for my 6 month cleaning…read more Great job. No pain. Gentle and kind. Helpful suggestions about a couple of flossing improvements. Dr. Rao reviewed my X-rays and teeth. Great job. I have been going here for several years.

Great local dentist. We've been going to this location for sixteen years. Dr. Norten came to this…read morelocation about thirteen years ago when the previous dentist retired. Love looking at the large exotic fish tank in the waiting area. Finding Nemo look-a-likes swim around the tank. Have a seat in a chair, look at the fish, or browse through a magazine while you wait. Knowledgeable hygienists clean your teeth and take X-rays. Dr. Norten inspects and offers advice. Friendly front desk lady helps set up your next appointment. Overall we've been very satisfied here.

I have been searching for the right dentist forever and from the second I stepped into the office I…read morewas greeted with a smile and a friendly atmosphere. I was taken in right away and dr Norton and her staff really took the time to go over everything I needed done without pushing on any "extras". They were efficient, professional, and welcoming. I would most definitely recommend this dentist to everyone I know!!

Exceptional Care and Quality…read more I've been coming to this dental office in Barrington for all my cleanings, and I also had a dental implant done here--and I can honestly say the care is top-notch. The quality of work is exceptional, and you really get what you pay for. The entire team is friendly, professional, and it's always easy to schedule appointments. I trust them completely and highly recommend them if you're looking for reliable, high-quality dental care.

From the minute I first walked in, I felt at ease. The staf is incredibly friendly. My first visit…read morewas a consult with Dr. Mansour. Very patient, attentive to what I wanted and needed-my last dentist was not that pleasant and seemed agitated that I wasn't liking the 15 shots of novacane in my mouth (novacane doesn't seem to work that well) so I ventured to Pennino. Boy, am I glad I did. The Doctor was and is kind, patient and caring and so is the staff that assists him during treatment. They are all attentive and answer questions, there is no feeling of being rushed. It makes a big difference when you walk into (any) Doctors office and the "vibe" is just good all around.

There's something very reassuring knowing that you're not only putting your hands in one of the…read moremost skilled, experienced and qualified dentists, Dr. John Yang, but his patience and comfortable personal demeanor are quite notable. Shots are painless and he's conscientious of the patient's positioning and ease throughout the procedure, which was commonly an issue with past doctors. It's a relief to find a doctor as reliable and trustworthy, so I would definitely recommend Dr. Yang. With relation to the office and staff, there's an efficiency and time consideration that I appreciate. Not only are they very friendly, but they seem to be on top of everything!!

Terrible customer service. The office staff is uninterlligent and incompetent to say the least…read more There are extremely long waits to get in even for clients that have been going there for years. When they canceled my appt the same day I was notified by text. When they canceled the same day after we waiting four months to get in they don't even try to accommodate us. Not even an apology - I have given this destist chance after chance. Dont bother going here. There service is lacking and the peple that work there are the worst. Dr Yang doesn't care, problem solving doest exist.