Made appointment a week prior. Arrived 20 minutes early and was told my insurance could not be…read moreverified. I have been a patient for a few years and same insurance as previous visits. Was told I had to self pay cause insurance couldn't be verified. They said I could reschedule!!! No found new dermatologist . I went to new dermatologist office they verified insurance while I waited!! Appointment in 2 days!! Amazing new place!! This occurred at Saint Cloud office!! I am still waiting on call from management concerning issue!! Communication does not exsist!!! Find another place!!

I went to this office last week and found the staff to be very friendly and nice. Nathalie was very…read moreknowledgeable and gave good advice. I will highly recommend this office to all my family and friends. Thank You, M. Chaudhry

I was referred by my pain management physician to go see Dr. Kerns. I was in so much pain. As…read moresoon as I walked in the clinic, I felt calmness, peace, and light. My first encounter was Maria. She is sweet, kind, with a beautiful welcoming smile. She's very professional and always tries to accommodate my schedule. OMG! Dr. Kerns is fantastic! I went to her at a time that I felt my pain will never leave me especially because I suffer from so many conditions. She sat with me explained everything that was going on with my body. Truthfully, I don't know what I would do without her. She has helped me tremendously with my chronic pain. For the first time, I found relief and someone that truly understands my pain. I can talk to her about anything, she never makes you feel uncomfortable. She explains all the medical verbage in plain English so you are able to understand. I don't like Dr. Kerns, I truly love her. What she has done for me is incredible. My sadness and losing the battle of this struggle has gone away. She is an exceptional doctor and I'm so happy to be in her care. I can go on and on about her but for anyone out there suffering from pain I can honestly tell you go see Dr. Kerns. She is incredible! Thank you Dr. Kerns! You are one of a kind. Yvette

This is an amazing clinic! The expertise of the staff is undeniable. I have experienced pain relief…read morefrom a surgery through the use of the acupuncture I received there. In addition, the holistic approach to supplementation to assist with my physical well being is quite thorough. I feel so much better than I did three months ago. Thank you for such a well rounded approach to my health. Would highly recommend!

I received amazing service from Kriselle Rondon. Her insight on weight loss has motivated me to…read moreexceed my goals for this year!

Do not waste your time coming here. They will have you waiting almost an hour for something that…read moretakes 2 minutes when you had an appointment scheduled.

Very well established pediatric practice. Great doctors and staff. Appointments are easy to make…read more They take good care of you.

Don't answer phone literally impossible to get someone one the phone and you have to leave a…read moremessage only to get a call back the next day.

Poorly run office. I scheduled an appointment online as a new patient. Yesterday received a call to…read moreconfirm my appointment and was told to come in 20 minutes early to complete new patient paperwork. I arrived 20 minutes early and upon checkin was told I scheduled a televisit not a regular visit and there was no room to be seen as a new patient. What I find frustrating is that I could have saved the 1.5 drive (round trip) if the person had noticed yesterday when they called! They clearly saw I was a new patient. Being there and told they were too busy to see me today was upsetting. I took time off work and waited two weeks for this appointment. Needless to say I will not reschedule here and will find another doctor.

Unfortunately, communication appears impossible. My doctor ordered tests to be conducted by outside…read moreparties. SimonMed keeps telling me they cannot schedule my CT scan because doctor's office hasn't forwarded the order. AdventHealth says can't schedule pulmonary function test because doctor's office hasn't sent the order. I went in person to request help with this. No result. I tried messaging with the chatbot, kept being told no available agents to respond. For TWO HOURS I tried to get through, same result. Communications are BROKEN!