Staff is very knowledgeable, competent and friendly. Readily available to help after hours too.read more

I have been going to Northwest Dermtologyt for many years now and Mara Geffkin has been taking care…read moreof me. I absolutely love her. Ectremely competent, and caring, She has done a coupole of biopsies of my scalp 0 most recently found carcinoma in situ and I had a Mohs Procedure VERY skillfully done by Dr. Baird. Can't say enough good things about him. Mara has removed DOZENS of suspicious lesions from my scalp (I am bald) by freezing with nitrogen. Very professional and reassuring. I heartily recommend Northwest Dermatology, Mara Geffrin, and Dr, Baird.

They were efficient, got the job done, and performed health checks that other doctors did not do in…read moremy past. I had been with Kaiser Permanente for many many years, and never got the attention that I got here. Only complaint is that the doctor was Stoic, and had nothing pleasant to say. Although, she did provided many samples of skin care products and sunscreen. I appreciate all that, but a little bit of friendliness goes a long way. Maybe small talk, etc.

Scheduled appt over 6 months ago as a checkup to original visit. Told me 3 days before appt that…read moreinsurance hadn't approved it which gave me no time to fix. Went there with the thought I'd pay out of pocket. Gave me a range up to $300 but wouldn't give me an actual price. It was to look over my body for any skin cancer. No treatment. They wouldn't give me an actual price so I walked. Poor service.

What a caring, wonderful office. All the providers are amazing and really listen to you and care…read moreabout your concerns. They are up to date on the newest info and are working on research studies for new treatments not yet available to other offices. Highly recommend Dr Herdener, Dr Reed, Dr Lundgren, Amanda, Desiree and Trent! They are the best in the biz!

Takes forever to schedule an appointment, 7 months to be exact. Staff is condescending and rush…read moreyou. Dr Brittney Urso spent all but 5 minutes examining me didn't want to see any photos of my rashes, seemed incredibly inconvenienced that I was even there. Rushed out the door. I wasn't asked if I had any other concerns or questions. Don't waste your time go somewhere else. Felt like a high school in there.

First, I had to wait for 35 minutes in the lobby until I was called back. The medical assistant…read moreMia is a doll!! She's the best thing about this place. Had Mohs surgery on my shin and was outta there in 4 hours. Doctor called me at 7:30pm to check on me...of course I was fine...the local anesthetic had not worn off. Next day...no bueno! I was in severe pain....like a 7 or 8! For four days!! My husband called doctor, but he never called back. I was able to talk to Nurse Ratchet at the triage and she refuse any pain medication for me...I only wanted some relief for 2 or 3 days....they dug pretty deep into my leg! So I cried for three days, unable to walk, hubby got me a walker. Left another message at triage on third day (Sunday) and nice female doctor called me back relatively quickly..she was very nice, but at this point, I was able to tolerate with Tylenol. Texted picture of my swollen red leg. Told it looked good. Anyway, all that said, I believe the Mohs surgery was done very well; it's the aftercare and compassion/empathy that really turned me off. I'm dealing with stage 4 lung cancer (non smoker) and just don't want to have to deal with indifference.

One of the most disappointing healthcare experiences I've ever had. I went to Advanced Dermatology…read moreand Skin Care seeking help for painful acne and scheduled an appointment with Kathy LejaMeyer. Before booking, I was very clear in asking the front office multiple times if my insurance would cover the visit--they reassured me again and again that it would. When I arrived for my appointment, no one greeted me or even acknowledged I was there. I asked again at the front desk if my insurance covered the visit, and they confidently said yes. During the appointment, the provider also told me my insurance was accepted and that everything would be covered--no need to worry about payment. On my way out, I asked for a third time and was once more assured there would be no charges. Three months later, I get a bill for over $300. I called the office expecting them to honor what they told me--after all, I had asked several times and was explicitly told I wouldn't be billed. Instead, they refused to take responsibility and would not write it off. Their response was essentially, "Too bad." To make things worse, after this billing issue, they refused to schedule me for a follow-up appointment regarding chronic painful hives. I've been in severe discomfort, but they clearly prioritize money over patient care. This practice is not trustworthy, and I absolutely would not recommend it to anyone. If you value honesty, clear communication, and basic human compassion--go somewhere else. If I could give this office 0 stars I would.

I had an appointment scheduled with them and then just a couple days before my appointment I…read morereceived a message stating "WE NEED TO CANCEL THIS APPT. Our clinic is no longer seeing general dermatology patients effective immediately. We are referring patient to schedule with Dermatology Specialists of Spokane, Rockwood Dermatology downtown and Dr. William Wray, north Spokane." Highly unprofessional and with little regard to their prospective patients. Don't waste your time.

As a follow up to my previous post and after doing some research I learned that a majority of the…read moredrug/supply was probably from Neostim which is a high end expensive skin replacement drug that apparently has had revisions from Medicare effective 1/2026 because providers were profiteering on how they were billing Medicare. In previous Mohs procedures I was sent home with some gauze and bandages. This procedure required many returns ( at least 4) weekly after the initial procedure to apply more skin replacement. I'm guessing this is why the charge was so excessive. It appears Medicare made the necessary changes and probably a factor why this clinic is no longer doing regular dermatology patients and only doing plastic surgery.

The skill of the injectors is amazing - they are really great at their art. They have taken years…read moreoff my face. It is pricey (just like everywhere) so I highly recommend you check in with them around Black Friday/early December for specials as we as in May/June.

I received services from the injector Kailey at Valley Dermatology. Not only did she do a terrible…read morejob, but she completely deviated from the treatment plan that we had agreed upon. I spent over $1000 with her and I am very unhappy with the end result. Kailey originally agreed to fix my lips, but when she saw that, I left her an honest review online she refused. I actually took down the within 24 hours. I wanted to give her some grace because we all have bad days. She has done work for me in the past and it was good. She could not have been more arrogant and dismissive about my concerns. I feel the need to stand up for myself and to warn others. Please find someone else. Good luck!

I have a lot of moles. Hundreds. Maybe thousands. As in, I'm practically a human Dalmatian…read more Because of this, my paler than paleness, and multiple "is your skin blistered?" sunburns my family often points out worrisome moles while strongly encouraging a visit to the dermatologist. So, after my dad pointed out a "weird " mole on my shoulder while I was visiting, I went to see Dr. Herdener to get it checked out. Unfortunately, Dr. Herdener suggested it be removed (which I was not thrilled about, but I'm also a fan of better safe than sorry). So did I trade the big, ugly mole for a big, ugly mole-shaped scar? Not even close! Somehow the good doctor managed to magically stitch my shoulder up in such a way that other than a slightly pale mark, it's as if the mole was never there. I really appreciate that while he's a doctor, he's also aware that aesthetics matter. I've been to other dermatologists since, and I can say for a fact (based on a few *lovely* scars) that not all of them are as careful or considerate. Thanks Dr. H!

I love visiting Crafted Beauty and they take such great care of my skin and keep it looking…read moreyouthful. From the time you step in the door of this beautiful salon, you will be warmly greeted by Kathryn, Joy, Jenae or Hailee. Melissa is professional and skilled for advice, treatments, Botox... and I love that she doesn't oversell but prefers you to look your best not over filled. Next a Diamond Facial by Jules. Jules literally has magic hands. She makes me glow! And I love her extra little touches at the end, sunscreen, lip gloss and she even combs your brows! Not necessary but such a nice touch! I highly recommend Crafted, you should try it!!!

it is always a remarkable experience with Melissa and her team. Glowing results, the best customer…read moreservice and most personalized care!