I had a good experience with the technician but trying to get my FFR results. It has been 2 weeks…read moresince the procedure and they keep promising me last week that it will be done. Considering it's for my heart it is disconcerting that no one has reached out or signed my results to the doctor. This is uncalled for something that is considered urgent!!! I can't believe how horrible they have treated this situation . I would never use any of their facilities again. It has caused me anxiety and depression!!!! If only I can put 0 stars I would

Akumin misdiagnosed two of my test or gave me another patient's results for them…read more Stay away from all their locations as one group of radiologist read for all of them who misdiagnosed me

When I needed occupational therapy (OT) after surgery for my left hand, I knew how well Tammy and…read moreHaley treated me after I had the same surgery for my right hand and saw them for (OT). It was a no brainer to go back to them for needed (OT) for my left hand. They are patient and know how hard to push you to get better. They are personable and I would highly recommend them for hand therapy. Both hands were back to normal after I was done with my therapy.

I've been going to Baptist Health City for years and have almost always had great experiences with…read moremammograms/ultrasounds, (except once) but NOT with CT scans. I had 3rd stage lung cancer and require restaging chest/abdomen and pelvic CTs w IV Contrast every three months. In December the radiologist wrote that I had an "Interval Upper Left Lobectomy." I'll translate, "She had the upper left lobe of her lung surgically removed." I DIDN'T have surgery. You'd think I'd remember that. Amending the report took months. It's important to know that I have BOTH LUNGS don'tcha think? The amount of paperwork and begging for the radiologist to simply speak to my oncologist was ridiculous. It never happened. I had to get them to amend the report myself. This Monday I went for my 3 month restaging CT w IV Contrast. The prescription says exactly that. I was told, "You need to drink contrast so you'll have to come back another time" I showed her that the order says WITH IV CONTRAST not ORAL contrast AND that you have done my previous CT's with IV Contrast. You have a note from my oncologist saying "PATIENT DOES NOT TOLERATE ORAL CONTRAST" She said, "You can call your Dr. and have him (she's a her) send a new prescription and we can do the scan today. You have 10 minutes." I was able to reach a receptionist in my oncologists office who knows me. My doctor only works there Tuesdays and Fridays. This was a Monday. The receptionist was able to uncheck a box so that the order was clearer. She stayed on the phone with me to make sure the prescription was clearer and faxed. So, I got the CT w IV contrast. The tech told me I'd have results next day. So now it's been four days. No results. I was told to call Boca Records and sign the same privacy documents to release results to myself as I did in December when I had to correct my own findings. That was the wrong thing. Finally, 2 days later I was told to call Hagen Ranch instead. I did that. I called Hagen Ranch and was told "It's vacation time, so you'll have to give it 3-5 more days. This is cancer restaging. Unacceptable mediocrity. Wrote to Jared Smith - CEO Baptist Health No reply.

Unfortunately due to an overwhelming number of health problems I find myself here often. I guess…read moreyou could consider me somewhat of a regular having had half the tests that this facility offers. After coming here so many times I can first tell you that this place runs like a top. Getting an appointment is very easy and depending on the test they usually have you in within 2-7 days in my experience. Check in can be done via your phone and allows you to walk in and go right to your appointment without any hassle. Every single time I've been here I have been seen on time and in and out quickly. This is great because it won't take up a huge chunk of your day waiting around to be seen. Techs have always been nice ad friendly as well as the check in ladies. I see there are some bad reviews here and honestly just don't get it. The medical field can be difficult folks, especially nowadays. Lots of staff turn over and over worked staff as well. This is coming from a person who both works in the feild and is also a frequent patient. But I can tell you from a boatload of experience if I had to pick a place for my testing this would be it!

They took my partners driver license and insurance card to scan and never returned it. They said…read morethey didn't know what happened to them. If they gave them back to another patient they now have his home address, health insurance ID info. This is not only a potential for identity theft but seems to be a HIPPA violation as well! Will definitely be filing a formal complaint. We've been to several of their facilities and have never had a positive experience. Time to find another radiology facility other than Rayus! They don't even deserve one star but zero isn't an option.

I've been using them for 15 years. Two of my doctors are part of this large network of doctors and…read morefacilities that I have used are excellent. They have doctors in many specialties and multiple offices. My primary doctor has someone on site to do blood draws for tests. I trust them explicitly.

MSPB is my place to go for all my imaging! Love the staff and the radiologists reading have always…read morebeen on time.

i catrina rumph appreciate the staff.they all make you feel welcome&comfortable,especially when it…read morecomes to any questions or concerns of what you are signing or need understanding of,employee"spencer"is patient&willing to assist you with answers,cassandra &vil are very efficient representatives&tech. "rodney" was very efficient in letting us know how much time our mri would take&assisted us with patience of any cares,concerns&questions after all was said&done.great environment.thanjs you all.i give a perfect rating for this establishment.they also try to accomodate in your best intersest of appointments for you.

I came with my husband for a procedure he needed. It was easy to make an appointment…read more He had to wait in line first to give his ID and insurance cards. He was given a tablet to then fill out and correct paperwork. There were some major errors on it -- like saying he was female (!). After filling out and signing the various consent forms, he returned the tablet to the desk. Then waited to be called. He was called to one of the windows -- there are 7 -- to get his ids returned. Then back to waiting to be called for the procedure. The scan itself took no time at all. After the procedure, he had to get back in the first line to ask for the results disk that the doctor had wanted. Back to waiting -- they said 10 minutes. But it's been a lot longer.... Considering how many people they were serving, the whole experience didn't seem that long. They do appear to have a system and seem fairly organized. The wait for the disk has now been longer than the prep and the wait for the procedure!

Visited this diagnostic center for a scan as prescribed by my doctor…read more Minimal wait time to check in and get a tablet to populate information and consent form fields. The technician performing my scan was mechanical, lacking any personality. Scan completed and I had to stand in line to request a disc of my procedure and then at the desk I was told to have a seat and wait 10 to 15 minutes for a disc. (Waiting now ... if it is any longer I'll edit this review) Update ... my 10 - 15 minute wait turned into a 50 minute wait.

On December 16th, 2021, I went to Wellington Regional Medical Center Outpatient Diagnostic Center…read more(ODC) for mammograms and ultrasounds. My experience was wonderful. Starting with scheduling, Karen was very patient with me, fitting my busy work schedule with the testing schedule. Angelica greeted me nicely upon arrival, and sign-up was easy and short. I did not have to sit and wait. Right away, Narkeisha, the mammogram technician, came to pick me up explained the procedure to me regardless of my clinical background. Then, Natalia greeted me and was very professional for my ultrasound. The completion of both tests was under one hour. I did not experience any long wait. Great experience. This place is fantastic. I would highly recommend it for your no-delay testing. I am so glad I chose (ODC) and would highly recommend it to anyone.

Had a 1pm appointment, had to wait 30 mins before being taken care of. Once called to the mammogram…read moreroom, the experience was painless and uneventful. The wait was long and that is why I gave a 3 star rating. I didn't think they were so busy that I had to wait. As you can tell, waiting is not something I like to do for a long time and in an empty waiting room, 30 mins felt like forever.

Terrible service this morning. Was made to wait almost an hour, in their crowded waiting room, with…read moremy mask on and no word from their staff. I finally walked out without getting my scan. This was at 6080 Boynton Beach Blvd. They called me just before I got back home and tried to make it look as though it was *my* fault for not complaining to them at the front desk before leaving. Wrong. There were people in line at the front desk, and I had already seen them shoo away other patients who tried to approach with questions after checking in. BOTTOM LINE: They're making way more appointments than they have the capacity to service. Also, there is no way to file a complaint by telephone with them. Call their number and you get the infamous "our menu options have changed" greeting, but none of those options involve feedback on their service (or lack thereof).

This place is so beautifully designed, clean, and well lit. Besides that I make too early…read moreappointments and I'm not fully awake, I dont mind coming here at all. My visual senses are satisfied and they have conveniences in the main/first waiting area of charging station and drink center as depicted in my tips for here. Staff is friendly and helpful when needed. As far as choosing a DCA location in the area, this one is my favorite.

The place is nice, seems clean but I hate the way they call you by your first or last name...what…read moreabout HIPPA? numbers might be a better option. I just sounds rude, like NEXT! Also Records Requests each time I call to request my records I am told ok, no problem, yet when I arrive to pick them up, they are not ready and I am forced to wait for extended periods of time, today I had to wait over 30 minutes (same as last time) for something that was previously requested, and I was assured would be ready when I got there to pick it up.

Rayus calls to schedule an apointment. Then I'm placed on hold for almost an hour!…read moreI hang up. They call me back to schedule again. You got it! They place me on hold, and after 40 minutes I hang up again. Why do they bother with this absolutely insane system? If there were other Radiology choices close to em, I would never use this RAYUS again.