Tyler of Pipe Dreams Sewer & Drain is *fantastic*. I've lived in my townhouse condo for nearly 12…read moreyears, and the kitchen sink has never drained marvelously well. I had understood that it was due at least in part to a shallow grade of the outlet pipe...whatever. A couple of years ago, it had gradually become clogged enough that it was draining painfully slowly. I had RotoRooter out to clear it, and when the work was done, it was much better. It drained just fine, like before. Over two or three months this past fall, it gradually slowed down again, and I waited because I remembered how expensive it was the last time. Finally, there was no more waiting. It had become gross, it was so *disgustingly* slow, and I was even wondering whether it would require major work of some kind. I am so happy to have seen the glowing reviews here of Pipe Dreams. I called them & they were able to get me in in two days. Tyler was here for about an hour, and the tools he used were very different from the long, manual snake that RotoRooter had used. It/they were motorized things that had a reach far down the pipes. Tyler explained that he was staying mindful of the neighbors' pipes and not disturbing those. When he was done, he filled the sink with water & then released it. Since we bought this place all those years ago, I had NEVER seen it empty so fast, and I didn't even think it was possible. The water began to spin and make the most beautiful whirlpool and then was gone. The whole time he was here, Tyler could not have been more considerate, clear in his communication, and helpful. He also gave me tips on how to keep the drain clear. I kept meaning to write this review soon after he was here, but it's now been three months - oops! Here is the bright side to the delay: I can report that the sink has been draining wonderfully ever since, and it makes me soooo happy every time I use the sink. Call Pipe Dreams! You will be glad you did.

We feel very fortunate to have found Tyler and Elizabeth Scott, of Pipe Dreams, for our septic pump…read morereplacement. They were reliable, open and honest about the entire process even when the items on the blueprint didn't match the actual equipment that had been installed 20 years prior, along with outdated instalment features. They had to find a different pump, and electrical replacement solutions. They were great and did it with positive attitudes and friendly hardworking ethics. We enjoyed getting to know them and were very impressed with how much they care. They made the job change work with the price they had quoted us as well, which was very reasonable. Thank you both for being a great team. Louisa and Dean

Had the drain and related pipes replaced on a tub. Turns out the overflow pipe is too long and…read morecauses a leak when the kids take a bath or water runs down over the overflow. After multiple call and texts I get a response to first try tightening the screws on the overflow and then that the pipes would need to be replaced. Ummm Catamount did replace the pipes! Called in Lavoie Plumbing & Heating who showed up on time, identified the issue and corrected it rather quickly.

We had an old boiler that was red-tagged by VT Gas and shut off. He was fast, responsive and very…read morecompetitively priced! He was able to fit us in and worked quickly to find us a new boiler, install it and was respectful of our home and pets. Very highly communicative and easy to talk to. Highly recommend!

We had a septic issue and Shawn was absolutely awesome! Very knowledgeable, experienced and…read morefriendly. He answered every one of our questions or concern. Thank you for great service! Kelly and Cathy Greene

He responded immediately. Adjusted his schedule to come save us from an overflowing toilet…read more I particularly liked how he explained exactly what the problem was and walked us through the various options. He recommended we stick with the cheapest option. I love when a service professional not only does the work well but also helps me understand how to make the various choices I need to make as a homeowner. Truly one of the best tradespeople I've dealt with in a long time.

I needed someone to change my In-house water cartridge (filter), looked for someone nearby and…read morelocated Fitzgerald plumbing, gave a call, the call was answered by him, talked about changing the filter and he made an early appointment for the Monday morning since this did not take too long of a job to do, he did great work, was mindful of the customer, and above all , I appreciated his great personality, a people person. He was very reasonably priced for this quick job. I wouldn't hesitate to have the job done again done by him. I am in Georgia, Vt.

Bob has helped me on several occasions with both my plumbing and home heating woes! I wish I had…read morefound him sooner! His willingness to take time to answer questions and help me troubleshoot my systems saved me hundreds of dollars! He is incredibly responsive, honest, knows his trade inside and out, and has gone out of his way to help me navigate a winter heating crisis on a very tight budget! Having worked with other Plumbing and HVAC companies when I first moved to town, I can confidently say that Bob's customer service and genuine empathy made me a customer for life!

Far from Gold Star performance...Mark, the owner of this company did just under $1,000 of damage to…read moremy vehicle when he drove the mower over the pavement sending rocks and pebbles flying at my car. Dents in the hood, chips in the windshield and he is claiming there was no way it was him. Newly purchased vehicle, less than 500 miles put on it. Court date set.

We had a situation of a main drain clog at our mother's residence during the summer of 2022 which…read moreoccurred the week that she was about to host out of town guests. Bo was able to respond within a day of calling and was in for the challenge which was the result of years and years of gradual drain build-up (no longer being able to run the washing machine or sink drains). We could not have asked for any better service/treatment for Bo's prompt response and diligence to find where the main drain was plugged. The reviews were our guide in looking for a trusted and reliable person to help and we can say that Bo did not disappoint. Thank you Bo!!!

Bo is the ONLY plumber we've ever dealt with since meeting him back in the day the first time we…read moreever had a plumbing issue after becoming new homeowner's. He was great to deal with right off the bat and has a wonderful personality. He makes everyone feel comfortable and never fails to get you laughing either! Very open and honest about everything he does, showing us physically along the way what he would do and explain it all to us as he went. Being involved like that when you're the homeowners is awesome because you also learn as you go. We hadn't needed him in quite a few year's after replacing our old septic system (sorry Bo) but when our washer suddenly began backing up recently and sporadically, he was the one we called. He just left a little while ago in fact and all of the plumbing in the house is running amazingly well and draining quickly as it should. He's never failed to get us where we needed to be 'honestly and efficiently!' It was great to see you again Bo and catch up while you were here! Thank you so much for 'all you've done,' we really appreciate it!!!!! Take care! Time to go do some laundry now!!!! :) Audrey and Bobby Chagnon

Although it took some time from initial contact to the actual repair (ballcock), Rene delivered…read moreexactly what you'd expect from a third generation Vermonter, excellent service, reasonable price and a blueberry pie to boot! Now semiretired, you may be in for a wait, but it's worth it if you can. Thank you Rene. Ross

Rene is great, very good plumber, sometimes it takes a bit to get him, but call him a few times…read more you'll likely get him. In these days of everone is too busy to help, we have to have a little patience. Good Luck.

I had a leaky hot water heater and he was able to fit me into his schedule within two days. he…read morearrived when he said he would and the cost was in the quote range despite needing extra parts. would definitely call bob again and recommend you do the dame

No stars! Was not friendly. Was over-priced and was in a hurry to leave without actually repairing…read morethe problem.