Although it took some time from initial contact to the actual repair (ballcock), Rene delivered…read moreexactly what you'd expect from a third generation Vermonter, excellent service, reasonable price and a blueberry pie to boot! Now semiretired, you may be in for a wait, but it's worth it if you can. Thank you Rene. Ross

Rene is great, very good plumber, sometimes it takes a bit to get him, but call him a few times…read more you'll likely get him. In these days of everone is too busy to help, we have to have a little patience. Good Luck.

Seth came out to help us with frozen pipes on our mobile home from the big freeze in early Feb. We…read morehad a known issue with them and had been planning on finding a plumber to resolve everything in the spring, but he offered to completely refit some old, non-insulated pipes among many other small quality of life improvements on SUPERBOWL SUNDAY! He even put a control panel for the water main in so we wouldn't have to crawl underneath the house in a plumbing emergency. Very personable, trustworthy, and not trying to rip you off. I'll certainly be calling Seth again if I need a plumber in the future. Thank you again man!

I hired Drain Pros to replace the wax ring on my toilet because I believed it had been installed…read morewrong. The good: Seth came to my house the same afternoon I called. He was very friendly and helped me with more than just the toilet seal, offering to clean out my sinks and identifying the cause of a defective faucet that my landlord had ignored. He also removed a small clog from my plumbing that I was unaware of. The bad: I'm not confident Seth completed did the job I hired him for. He spent a lot of time pouring baking soda, talking with the neighbor, and explaining his political views, but at no point did I see him replace the wax ring on my toilet. He later texted that he would send photos of the old seal as proof that he had completed the job, but when he did share a few pictures, they were unrelated. The next day, I discovered that one of the bolts holding the toilet in place was loose. I brought it up, and he claimed he intentionally left it that way and forgot to tell me I should tighten it myself the next day. I haven't found any evidence that this is a normal step in replacing a wax ring, but in either case, not everyone would have thought to check. Finally, I never received an invoice for the work. He promised to send one, but after following up five times over two weeks via both text and phone call, I've still heard nothing. He has stopped responding to messages. I liked Seth as a person, but I recommend hiring someone more professional for important plumbing work.

Those guys are great . Chris and Ashley served my property twice and I had the most positive…read moreexperience. They were very busy due the season but Ashley kept me updated about the appointment delay. The bills always clear without any hidden surprise extra costs. No question, I would recommend this company.

Chris and Ashley were great. I needed a mixing valve replaced on my water heater. They replied…read morepromptly and were great at communicating, worked quickly, did the job well, and charged a reasonable price. Can't ask for more. Will likely call again in the future.

Returned my call. Came the same day I called. Fixed the problem quickly and efficiently. The…read moreprice was reasonable. Wouldn't take a tip. Was very friendly. He's my plumber for as long as he wants to be. Thank you very much!

Came out on Christmas Eve put a gas fitting on our new dryer. And didn't charge extra!read more

Tyler of Pipe Dreams Sewer & Drain is *fantastic*. I've lived in my townhouse condo for nearly 12…read moreyears, and the kitchen sink has never drained marvelously well. I had understood that it was due at least in part to a shallow grade of the outlet pipe...whatever. A couple of years ago, it had gradually become clogged enough that it was draining painfully slowly. I had RotoRooter out to clear it, and when the work was done, it was much better. It drained just fine, like before. Over two or three months this past fall, it gradually slowed down again, and I waited because I remembered how expensive it was the last time. Finally, there was no more waiting. It had become gross, it was so *disgustingly* slow, and I was even wondering whether it would require major work of some kind. I am so happy to have seen the glowing reviews here of Pipe Dreams. I called them & they were able to get me in in two days. Tyler was here for about an hour, and the tools he used were very different from the long, manual snake that RotoRooter had used. It/they were motorized things that had a reach far down the pipes. Tyler explained that he was staying mindful of the neighbors' pipes and not disturbing those. When he was done, he filled the sink with water & then released it. Since we bought this place all those years ago, I had NEVER seen it empty so fast, and I didn't even think it was possible. The water began to spin and make the most beautiful whirlpool and then was gone. The whole time he was here, Tyler could not have been more considerate, clear in his communication, and helpful. He also gave me tips on how to keep the drain clear. I kept meaning to write this review soon after he was here, but it's now been three months - oops! Here is the bright side to the delay: I can report that the sink has been draining wonderfully ever since, and it makes me soooo happy every time I use the sink. Call Pipe Dreams! You will be glad you did.

We feel very fortunate to have found Tyler and Elizabeth Scott, of Pipe Dreams, for our septic pump…read morereplacement. They were reliable, open and honest about the entire process even when the items on the blueprint didn't match the actual equipment that had been installed 20 years prior, along with outdated instalment features. They had to find a different pump, and electrical replacement solutions. They were great and did it with positive attitudes and friendly hardworking ethics. We enjoyed getting to know them and were very impressed with how much they care. They made the job change work with the price they had quoted us as well, which was very reasonable. Thank you both for being a great team. Louisa and Dean

We had LaPlante on the schedule for a service but when we arrived to the house, we had an emergency…read moreleak. We called them and they would not come out for hours. When they came out they fixed nothing but charged us $295. The next day, the owner came over, gave me a general business number to contact and did not follow up with us at all but still charged us $198 for this visit, for a total of $507.79 for ignoring us for hours on the first day and coming by the next day and doing nothing. Avoid them at all costs.

After the original home visit to agree to the job, it took months of rescheduling to start the job…read more The men know how to install new plumbing, but the the hourly costs were astronomical. Ask for the hourly wages before hiring them.

Very pleased with my experience with Benoure. I was prepared to replace my kitchen faucet, but they…read morewere able to repair and reconnect it! A lot of people would just replace it and earn more. But the office person I spoke wth was the one who said we should try to fix it, then proceeded to find a person with experience with the Grohe brand. And they were able to come out a day early! I know where I'm headed the next time I need plumbing and/or HVAC services.

I bought six split A/C units from them and when I called to have one repaired the person on the…read morephone, who was not very nice, said that because I did not use them yearly to clean my units, which don't need that, they could not service me for ten weeks and then it would cost $150 per hr. plus travel time. I called Call The Whale who came the same day and fixed the problem the same day at $89 per hr. with no travel time. Joe Dickerman

Stan was very responsive when we had a heating emergency - coming over right away, giving us very…read morepractical advice for no charge. He's also done other jobs quickly and competently - highly recommended.

whatever price they charge is not worth the way you will be treated…read more 1) he came an hour late and the first thing he said is not sorry, but that my stairs needed to be shoveled. 2) i'm a renter but i overheard this man screaming at my landlord about his opinions on the vanity setup and claiming that there is a plumber shortage, and you simply won't get a better price (im saying this far nicer than he did). 3) then this man forgot his hat and in an effort to be nice i ran out to give it to him only to have his wife berate me putting her finger in my face over my driveway not being plowed and that i could get sued, when 1) my snow boots were left at work 2) the street parking is free and very accessible 3) this is my upstairs neighbors responsibility as well but they never care to do it despite utilizing that space more than me. REGARDLESS DONT USE THIS PLACE. ***i'm posting this months later because this man threatened to up charge my landlord if i didn't take it down when it happened. i cannot fathom how that is legal but hopefully i wont now face harassment by them for posting my honest experience with them.

Joseph Lefebvre from Valor was a pleasure to work with. He got back to me quickly and was super…read morepatient with all of my questions. He was able to take care of my issue the same day. I would 100% use his services again.

Great, promt, veteran owned bussines. Recommend highly, and…read moreprices are bit better than some others.