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    Advanced Faces

    3.2 (9 reviews)
    Open 8:00 am - 4:00 pm

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    Citrus Tower Family Dental

    Citrus Tower Family Dental

    2.0(20 reviews)
    1.3 miHorizons West / West Orlando

    My husband started the process of getting a dental implant at Citrus Tower Family Dental 20+ weeks…read moreago. He was recently placed on Hospice care in February and was told by his oncologist to discontinue the remainder of the dental procedure. I have called Citrus Tower Family Dental several times, talking to the "office manager" repeatedly about receiving a credit for the balance of the $10,000 he paid in advance, as he did not finish his treatment plan. She kept telling me she is "looking into it and will get back to me." No return call from her was ever received. After a month of waiting for some kind of response, I finally went in-person to their location in Clermont. The girls behind the counter had no idea how to help me and went to talk to the office manager. After waiting 30 minutes, the "office manager" finally came out and gave me the same runaround again; I'm researching that, etc. Still waiting 45 minutes later and No Answer as to what credit is due me. After putting me off for the third time, I directly asked the "office manager" how hard is it to print out his account and give it to me? She told me refunds are handled by their corporate office in another state. I asked for their number and after first refusing she finally, FINALLY gave me the corporate number and a printout of the refund due as I requested. No wonder she was balking at helping me; the refund due was almost $5,000! Thank God the person at their corporate office was willing and able to help me finally get this resolved. She apologized profusely for the lack of customer service I had received, promised to get my refund sent out as soon as possible, and gave me her direct number to reach her if I didnt receive it within two weeks. She was very compassionate and empathetic of our situation. I can't vouch for the care you get from the dental staff, but I can say that the office staff is Clueless re: customer service! The corporate office agreed I should have never had to go through this to get a refund that was due me. I would STILL be waiting for this refund if I hadn't personally gone in to their office and demanded it, which Should Not have been necessary.

    Someone called me from your office just now and I tried to explain regarding the Billing issue for…read moremy wife and she hang up phone without listening my concern . Still The claim not submitted to her insurance . I need to talk with someone who can help me on this. I tried to call several times but no one getting back to me . I am not getting any response. Please help me on this to resolve this matter.

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    Clarisse

    Central Florida Oral & Maxillofacial Surgery PA

    Central Florida Oral & Maxillofacial Surgery PA

    1.0(5 reviews)
    1.0 mi

    Terrible experience! The dr is not personable at all and doesn't respect women and completely…read moredisregarded my wishes. I will not return to this office and will make sure that none of my friends will either.

    I visited Dr Crofton in 2022 for consultations, at the suggestion of my former dentist and later by…read moremy ENT. I was having bizarre symptoms that were unfortunately manifesting as dental and sinus symptoms at the time. He completely dismissed me and insinuated that I was possibly making it up. He didn't even take x-rays and barely examined me. Well, turns out, I had lyme disease. My health continued to decline and my most recent doctor discovered that my immune system has been non-functional since a covid infection in 2020 and I have several health issues as a result. This doctor's negligence further delayed my diagnosis. DO NOT GO HERE! PSA for anyone reading this: If you happen to require multiple root canals that don't completely resolve over a short period of time, accompanied by fatigue, brain fog, mild fevers, and sleep disturbances, please reach out to your doctor to look into Lyme disease. Lyme disease is not very well understood by many medical professionals and you must see a Lyme-aware doctor for proper treatment. Lyme can mimic other diseases and is not the same in every patient. https://www.lymedisease.org/dental-professionals-lyme-disease/. I suggest finding a lyme aware doctor from a service like Global Lyme Alliance.

    Clermont Endodontic Specialist

    Clermont Endodontic Specialist

    3.8(20 reviews)
    1.1 mi

    UPDATE to my previous review: After my last update, a message was posted to call the office. I…read morefelt that since I had called them several times and never received a call back, it would be prudent for the "poster" to call me. Of course, I never heard from anyone. I called the office (after that posting) and asked to speak with the office manager, Sue. I was put on hold, and nobody ever came back to the phone, yet I was then connected to a recording to leave a message. I left a message. Never heard back. I called later in the week and left another message, saying that I would not pay the invoice until I spoke with the office. To this day I have never received a call back. Of course they continue to send me invoices! THIS IS THE MOST UNPROFESSIONAL OFFICE I HAVE DEALT WITH! In reading earlier reviews of this business, it seems ignoring phone calls is their standard practice. Buyer beware if you choose to use this practice!!

    For the love of God, DO NOT COME HERE!!!!! This place was great when Dr.Adegoke was there and for…read moresome god forsaken reason they got rid of her and replaced her with some guy that doesn't know his teeth numbers! He worked on me and the wrong tooth at that, I only found out because my doctor expressed to me that there was nothing wrong with the tooth next to it. Had me come in twice just to do an extra step on the tooth when in reality, it was to do the tooth that needed the work done on! I am pissed! DO NOT COME HERE! As far as front desk, that lady Kiara is really nice, very professional and idk if I had both assistants I can't remember but they were nice too.

    Advanced Faces - oralsurgeons - Updated June 2026

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