Great Oral surgeon. I have had 3 extractions and the beginning on 1 of two implants and he is…read morepatient, gets me numb and rescued me from a failed root canal. I can't say enough good things about him. He is very caring and so is his staff.

i haven't been to dentist in years due to my SEVERE dental anxiety. Ive had this infected molar for…read moreyears and have procrastinated removal.. Dr. Achong was beyond kind and an amazing surgeon. I would highly recommend! the tooth extraction was done in less than 5 minutes did not feel a thing with local. Lady's at the front desk were also amazing to answer all my questions and made me feel comfortable. Thank you Dr. Achong

my name is J Perez. staff is the best from the front desk all the way to the doctor. went for a…read moretooth implant the doctor and nurses were awesome, highly recommend this office !!

Recently moved to area from south Florida, Was having problems with " all on 6 upper dental…read moreinplants" as well as" bottom snap on overdentures" that I have had for some time provided by my previous dentist. Dr. John took his time to educate me on my choices and procedures before coming up with a plan to fix and correct my problems. After receiving my new bottom overdentures and repaired upper full inplants from the lab, Dr. Johns assistant,Clarissa, took control. I can't say enough about her patience, time spent (without being billed), and expert workmanship. She did'nt quit until the fit was perfect and I was completely satisfied. the complete procedure was pleasent and comfortable. I would highly recommend this office. Don Baker

My husband started the process of getting a dental implant at Citrus Tower Family Dental 20+ weeks…read moreago. He was recently placed on Hospice care in February and was told by his oncologist to discontinue the remainder of the dental procedure. I have called Citrus Tower Family Dental several times, talking to the "office manager" repeatedly about receiving a credit for the balance of the $10,000 he paid in advance, as he did not finish his treatment plan. She kept telling me she is "looking into it and will get back to me." No return call from her was ever received. After a month of waiting for some kind of response, I finally went in-person to their location in Clermont. The girls behind the counter had no idea how to help me and went to talk to the office manager. After waiting 30 minutes, the "office manager" finally came out and gave me the same runaround again; I'm researching that, etc. Still waiting 45 minutes later and No Answer as to what credit is due me. After putting me off for the third time, I directly asked the "office manager" how hard is it to print out his account and give it to me? She told me refunds are handled by their corporate office in another state. I asked for their number and after first refusing she finally, FINALLY gave me the corporate number and a printout of the refund due as I requested. No wonder she was balking at helping me; the refund due was almost $5,000! Thank God the person at their corporate office was willing and able to help me finally get this resolved. She apologized profusely for the lack of customer service I had received, promised to get my refund sent out as soon as possible, and gave me her direct number to reach her if I didnt receive it within two weeks. She was very compassionate and empathetic of our situation. I can't vouch for the care you get from the dental staff, but I can say that the office staff is Clueless re: customer service! The corporate office agreed I should have never had to go through this to get a refund that was due me. I would STILL be waiting for this refund if I hadn't personally gone in to their office and demanded it, which Should Not have been necessary.

Terrible customer service. The sign on the wall says "no surprise bills" but they will bill you…read moreincorrectly.

Kudu's to the dental hygienist named Lady. I have artificial joints and Lady asked if I had taken…read morethe anti-biotics I am supposed to take before dental work. I had not so Lady gave me the proper dosage in the office, at no charge. Also, I have a very active (easily triggered) gag reflex. Lady was very patient with me, pausing her work every time I gagged. My gagging was not her fault - I can tell when a dental professional is careless or not. Lady is NOT careless. On the contrary, Lady is very thorough, careful, and caring.

Terrible experience! The dr is not personable at all and doesn't respect women and completely…read moredisregarded my wishes. I will not return to this office and will make sure that none of my friends will either.

I visited Dr Crofton in 2022 for consultations, at the suggestion of my former dentist and later by…read moremy ENT. I was having bizarre symptoms that were unfortunately manifesting as dental and sinus symptoms at the time. He completely dismissed me and insinuated that I was possibly making it up. He didn't even take x-rays and barely examined me. Well, turns out, I had lyme disease. My health continued to decline and my most recent doctor discovered that my immune system has been non-functional since a covid infection in 2020 and I have several health issues as a result. This doctor's negligence further delayed my diagnosis. DO NOT GO HERE! PSA for anyone reading this: If you happen to require multiple root canals that don't completely resolve over a short period of time, accompanied by fatigue, brain fog, mild fevers, and sleep disturbances, please reach out to your doctor to look into Lyme disease. Lyme disease is not very well understood by many medical professionals and you must see a Lyme-aware doctor for proper treatment. Lyme can mimic other diseases and is not the same in every patient. https://www.lymedisease.org/dental-professionals-lyme-disease/. I suggest finding a lyme aware doctor from a service like Global Lyme Alliance.

I highly dislike going to visit the dentist however I find Dr Bogus and his staff to be an…read moreexception to the rule. I never leave in pain and he gets the job done quick. I highly recommend!

Dr Bogus & Janet are the best ! I been a patient for over 20 yrs & have been very happy .Dr Bogus…read moreis a skilled dentist & does impecable work . Highly recommended.

Amazing! The type of care and Quality of care and the Office experience was outstanding. I needed a…read moreroot canal and I had unfortunately had a bad experience with another endodontic practice. I went to Clermont Endodontics Specialist. They not only were able to save my tooth but the procedure was painless and seamless! I can't thank them enough. I am so grateful I wouldn't hesitate to go back.

UPDATE to my previous review: After my last update, a message was posted to call the office. I…read morefelt that since I had called them several times and never received a call back, it would be prudent for the "poster" to call me. Of course, I never heard from anyone. I called the office (after that posting) and asked to speak with the office manager, Sue. I was put on hold, and nobody ever came back to the phone, yet I was then connected to a recording to leave a message. I left a message. Never heard back. I called later in the week and left another message, saying that I would not pay the invoice until I spoke with the office. To this day I have never received a call back. Of course they continue to send me invoices! THIS IS THE MOST UNPROFESSIONAL OFFICE I HAVE DEALT WITH! In reading earlier reviews of this business, it seems ignoring phone calls is their standard practice. Buyer beware if you choose to use this practice!!

The reception was an experience like IVE never had. It was analogous to paying a restaurant before…read morebeing served. They demanded payment prior to service( i have a good dental plan icidently) accepting only credit card at a 3.4% premium or CASH no check. If you needed to go to an ATM it was a few minutes away but until i returned with the green stuff they wouldn't sklowvmy wife to begin her treatment. They had to take their own X-rays even though our dentist that sent them to this practice, so like in more fees! The doctors bedside manner was lukewarm and not people oriented. When we saw their business manager they explained reauthorization would take several weeks where in other medical /dental offices they could receive that information almost instantaneously. I suppose a degree of laziness or not wantpting to accept insurance may be the prevailing policy. It was an $80 mistake today but ill be seeking different oral care providers.

From the owner: Oral Facial Surgical Arts provides expert oral surgery, dental implants, and facial aesthetics…read more From wisdom teeth extractions to complex facial trauma, they ensure a comfortable experience with sedation options. Dr. Achong and Dr. Latham are dual-licensed as DMD and MD, offering top-tier care.

I have been having hearing problems for several months. Totally loosing my hearing at times. Dr…read moreRucker, my Audiologist (MD) bent over backwards sending my hearing aids in for repair and then taking me directly to the ENT PA to have my ears checked, a new hearing test, etc. After several appointments with my ENT physician and the PA, I was finally diagnosed with an ear infection and given an antibiotic by Dr Merritt. I am finally on the way to recovery and hearing again. PTL. Dr Merritt and Dr Rushing were very patient with me and I am now seeing Dr Merritt every 2 weeks until this is totally resolved. Thank you Dr. Rushing and Dr Merritt. The receptionists have also been very helpful making sure I get scheduled.

Stay away!! Waited over 2 hours my first 3 appointments. When I booked my next appointment I was…read moretold to book in the morning and I did for 10:15 today. Sat in the waiting room for 35 minutes (25 minutes I was the only person in the waiting room) finally brought into room and then sat for another 15 minutes and still haven't seen the doctor. I left and will never return. I was charged over $400 out of pocket for a steroid shot and was not told insurance may not cover it. It's seems it's all about the money and seeing as many patients as they can and not at all about patient care!