Dr. Adele and all the staff I've interacted with have been top notch. I have recommended them to…read moremany of my coworkers and friends. Best dentist I've ever been to. Been a patient for 4 years now. Thank you all. Keep up the excellent work!

SCAM ARTIST!!! My husband was told his procedure cost $863 so he paid the amount in full on the…read moredate of service. SIX months later he received a bill for another $687.50!!! Complete bait & switch! It was not an emergency procedure & could have waited. If he had known it was going to cost that much he would not have had it done. DO NOT TRUST THIS PRACTICE!!! THEY LIE!! SAY ONE PRICE THEN CHARGE ANOTHER AFTER THE WORK IS DONE!!!

Went in for a panoramic xray and treatment plan, Angel was so helpful and understanding, everyone…read moremade me feel comfortable and not judged what so ever!

All they want is your money…read more Went in for a simple scheduled cleaning... Period. But I was told that they would not do it because I needed a periodontal maintenance which is nothing more than a fancy word for deep cleaning. The cost, $69.00 I told them to stick it and left.

Terrible customer service. The sign on the wall says "no surprise bills" but they will bill you…read moreincorrectly.

Kudu's to the dental hygienist named Lady. I have artificial joints and Lady asked if I had taken…read morethe anti-biotics I am supposed to take before dental work. I had not so Lady gave me the proper dosage in the office, at no charge. Also, I have a very active (easily triggered) gag reflex. Lady was very patient with me, pausing her work every time I gagged. My gagging was not her fault - I can tell when a dental professional is careless or not. Lady is NOT careless. On the contrary, Lady is very thorough, careful, and caring.

I've been a patient here for years after transitioning from CA. The whole staff from the front…read moredesk, Dental staff, and Dentists, have all been so welcoming, friendly, and professional. The work they do is exceptional and timely. Processing claims and invoices with my insurance has never been an issue. I always get routine reminders for annual cleanings and exams so I'm always on top of it. I highly recommend this office!

Bella Bella is a great dentist office. Since moving to Florida almost 10 years ago. They have been…read morethe best. The office staff are very nice. . The dental hygienist take very good care of my teeth and always ask to make sure your ok.

Recently moved to area from south Florida, Was having problems with " all on 6 upper dental…read moreinplants" as well as" bottom snap on overdentures" that I have had for some time provided by my previous dentist. Dr. John took his time to educate me on my choices and procedures before coming up with a plan to fix and correct my problems. After receiving my new bottom overdentures and repaired upper full inplants from the lab, Dr. Johns assistant,Clarissa, took control. I can't say enough about her patience, time spent (without being billed), and expert workmanship. She did'nt quit until the fit was perfect and I was completely satisfied. the complete procedure was pleasent and comfortable. I would highly recommend this office. Don Baker

My husband started the process of getting a dental implant at Citrus Tower Family Dental 20+ weeks…read moreago. He was recently placed on Hospice care in February and was told by his oncologist to discontinue the remainder of the dental procedure. I have called Citrus Tower Family Dental several times, talking to the "office manager" repeatedly about receiving a credit for the balance of the $10,000 he paid in advance, as he did not finish his treatment plan. She kept telling me she is "looking into it and will get back to me." No return call from her was ever received. After a month of waiting for some kind of response, I finally went in-person to their location in Clermont. The girls behind the counter had no idea how to help me and went to talk to the office manager. After waiting 30 minutes, the "office manager" finally came out and gave me the same runaround again; I'm researching that, etc. Still waiting 45 minutes later and No Answer as to what credit is due me. After putting me off for the third time, I directly asked the "office manager" how hard is it to print out his account and give it to me? She told me refunds are handled by their corporate office in another state. I asked for their number and after first refusing she finally, FINALLY gave me the corporate number and a printout of the refund due as I requested. No wonder she was balking at helping me; the refund due was almost $5,000! Thank God the person at their corporate office was willing and able to help me finally get this resolved. She apologized profusely for the lack of customer service I had received, promised to get my refund sent out as soon as possible, and gave me her direct number to reach her if I didnt receive it within two weeks. She was very compassionate and empathetic of our situation. I can't vouch for the care you get from the dental staff, but I can say that the office staff is Clueless re: customer service! The corporate office agreed I should have never had to go through this to get a refund that was due me. I would STILL be waiting for this refund if I hadn't personally gone in to their office and demanded it, which Should Not have been necessary.

What are you waiting for? Go and meet Dr. Kasem and staff as soon as possible! Such a…read morefamily-friendly office. They've taken care of us for about five years now. Quite knowledgeable, thorough, compassionate, and honest about your dental needs. They even recommend reputable orthodontists, which we've had good experiences with. We appreciate you greatly, Dr. Kasem and family!! Sincerely, The Hamlins

I consider Dr. Kasem more than just a dentist, he's an artist! He uses the latest technology…read more(camera imaging, 3-D printing and computer renderings) to give you the proper bite and cosmetic look for your teeth. He and his staff work well together and are extremely attentive to patients needs. I suffer from anxiety and panic attacks as soon as I am put in a dental chair, but after one visit at Restoration Dental, all my worries were put at ease, and I actually looked forward to each visit to see what new alterations we're being worked on in between visits. He made sure to correct my bite and gave me a full set of caps on every single tooth, giving me that pearly white smile that I've always wanted. No more having to artificially whiten my teeth of my selfies on social media... and I simply smile more often now. One of the best decisions I've made was to have the work done at Restoration Dental! -A Happy 68-year old!

It took us a long time after moving to finally find a dentist we truly love, and I'm so grateful we…read morefound this office in Clermont. From the very first call, the staff has been extremely kind, welcoming, and responsive--they always answer the phone and are completely honest about what I need, when I need it, and what they recommend. There's never any confusion or pressure, just clear and genuine communication. The financial coordinator was absolutely wonderful. She took the time to explain everything in detail, broke down exactly what our insurance covered, what we were responsible for, and worked with us to make sure we understood the costs upfront. She was so kind and patient, which made the entire process stress-free. And Dr. Seth Calish is truly the best. He is professional, caring, and incredibly knowledgeable--I can't recommend him enough. You can tell he genuinely cares about his patients and their comfort. The office itself is spotless, extremely clean, well organized, and beautifully maintained. The environment feels calm and welcoming, and the staff truly elevates the entire experience. If you're looking for an honest, caring, and top-notch dental office in Clermont, I highly recommend this one.

The staff and Dr. Davis are amazing! I am normally very afraid of the dentist, but they made me…read morefeel comfortable and relaxed.

The dentist is a really good one,IF you can get anyone to ever answer the phone or call you back…read more Awful way to run a business and I'm going everywhere. Great dentist, but shabby management, go elsewhere! That's my opinion and it's experience based with these people.

Dr. Wakim is so gentle, I drive 45 minutes to go to his practice. It took me a year to find the…read moreright dentist after moving from Indiana to Florida, and after doing a lot of research Dr. Wakims practice was the best I could find. I had to have 3 teeth pulled, plus get some bone grafting done. Eventually after some healing I will get some implants. He was honest and made me feel like he truly cared about me as though he knew me forever. If you have severe anxiety, like I do, he is the dentist for you. If you don't have insurance, they do offer a dental plan that helps with the cost.

I visited Dr. Ma at Lasting Smiles Dental care right by Meadows Mall and my gym / waterpark on July…read more2nd and 3rd for a final Deep Cleaning. They assigned a lovely girl named Linette (spelling ?) to me. I was apprehensive at first due to her young age but her technical ability, sensitivity, and most charming personality disarmed and put me at ease immediately. She was so easy to talk to and we had a lot in common. I hope that she knows what a pleasure it was to meet such a talented girl and almost wish that I needed more work just to be near her again. Kudos to Lasting Smiles and Dr. Ma for having such a beautiful staff. They can inject, drill, or cut me anytime. Be well.

I had my 6 month teeth cleaning with Sherry and when she was done, it felt like I got a very…read morethorough cleaning. After being with Sherry, I look forward to my exam with Dr Haider to find out if anything needs to be done. If there are minor issues, he puts them on a watch list for the next time I get my teeth cleaning. He never overwhelms me with unnecessary dental work. He is not out to get a quick buck but cares for his patients. I try to send more patients every chance I get because I want my friends to experience having a GREAT dentist like I have. Thank you to all the staff and my favorite dentist EVER. Kathy Oberg

am visiting from California and was experiencing severe tooth pain while here in Florida. I was…read morereferred to Advanced Endodontics, and I was able to make an appointment very quickly! The front desk staff was so kind and welcoming to me. During the consultation they explained everything to me in detail along with the process, expectation and pricing. When I expressed my anxiety and concern about pain, Dr Vaidya listened and showed genuine concern about my feelings. Thank you to Leslie A, Heather M and Dr Vaidya for a painless and easy process.

Location: Lake Mary. When I arrived at my appointment I was…read moretold by the (2) two people at the front counter the dollar amount I was to be charged, with a complete breakdown of costs associated with my treatment. I asked the front desk if this would be a covered procedure through my insurance and they advised it would not be, so I paid CASH ($1826.00). They did say that they could try to file it with my insurance and if anything was covered, I would receive a refund check, most likely from the practice. I agreed and had the treatment completed by Dr. Ryan Brennan, which was 5 stars and I am very happy with. Three weeks post procedure, I receive a bill from Advanced Endodontics (AE) for $21, which is listed as Intraoral Periapical First Film (i.e.: x-ray), which I already paid my CASH price of $149.00 -for an Oral Eval which included an x-ray, (which is what the front desk told me was going to occur). When I called to inquire with Leslie in Billing at AE, she first informs me with no hesitation that she sees the charge and has no idea what the $21.00 is for and doesn't understand why I was charged. She placed me on hold to check with the front desk. When she returned to the phone, she advised me that because they (AE) filed with my insurance to see if anything was covered, I had to pay $21. She said if they had not submitted it to my insurance then I would not have had to pay because I was a CASH payer. Nobody up to today ever told me there was a fee to submit the bill to my insurance and why AE would show it as an x-ray charge only shows that they are attempting to cover or hide the fees for the erroneous $21 charge. On my original procedure / payment receipt there is no indication of a pending charge, outstanding balance or stipulation for a charge to file with my insurance. She (Leslie) informed me if I didn't pay the $21 it would be sent to collections. This is very wrong in so many ways. She said information, or lack of, about a charge is not the responsibility of the front desk job, so regardless, I must pay. She said it is a legal contractual agreement with my insurance that I must pay. The most concerning point is AE attempting to cover the cost of the insurance submission as an x-ray charge, which is bordering on billing fraud. I guess to top it off was her dismissive attitude during the conversation on the phone. This $21 charge is not going to change my life, but now it's all about principle: Advanced Endodontics billing procedures, what is being told at the front desk, the treatment on the phone by Leslie and the way it was billed as an x-ray. This seems to be a way to charge customers for manipulated charges and billing irregularities.