All they want is your money…read more Went in for a simple scheduled cleaning... Period. But I was told that they would not do it because I needed a periodontal maintenance which is nothing more than a fancy word for deep cleaning. The cost, $69.00 I told them to stick it and left.

So I called this Dentist because I was looking to get a crown or get the tooth extracted. I'm not…read moresure which way was going to be my best option. The girl on the phone told me it was 129 or $139 just for a consultation to figure out what direction would be best. I've been to two other dentist and the consultation was free, so yeah you've just lost business.

(May 2025)Nice place, but on more than 1 occasion, they changed my appt. 1st 2 times I thought it…read morewas my fault. But this last time I'd had an appt for 6 mo. No one was on the schedule for the whole day when i booked. I specifically sched thurs 3.10, last appt so I could get to golf right after. Tuesday confirmed 3.10. Thursday 11.47am reminder of my 1.30 2pm call, I missed my appt. BFS! I'll find a new Dentist after this *11 mo ago repeated requests. Finally getting my records so I can see a dentist. Correction... still waiting on records.

Both of my daughters have had amazing experiences at Central Florida Dental Group. We've been going…read morehere for several years and have never had any issues. We're always seen promptly (no long wait times), everyone is very kind and professional.

Terrible customer service. The sign on the wall says "no surprise bills" but they will bill you…read moreincorrectly.

Kudu's to the dental hygienist named Lady. I have artificial joints and Lady asked if I had taken…read morethe anti-biotics I am supposed to take before dental work. I had not so Lady gave me the proper dosage in the office, at no charge. Also, I have a very active (easily triggered) gag reflex. Lady was very patient with me, pausing her work every time I gagged. My gagging was not her fault - I can tell when a dental professional is careless or not. Lady is NOT careless. On the contrary, Lady is very thorough, careful, and caring.

Dr Hang Van is my favorite dentist, at 83 I have had a few ;-) I have been going there for several…read moreyears, it's rare for anyone to get a "5" from me but :-)

I walked in on a Monday afternoon when the night before something went wrong with a tooth while I…read morewas flossing. The administration in the front office promptly scheduled an appointment, which surprised me considering how busy they were. Within 2 seconds of sitting in the chair the dental assistant determined it was a filling and not something more serious. I was immediately relieved I didn't chip a tooth or god knows what else. Despite being an adult, I'm afraid of needles in my mouth - (I've had bad experiences at other dentist and can remember how painful some of the injections were) but when Dr. Van administrated the numbing injection I didn't feel a thing and she talked me through it the entire 5 seconds. If it was publicly acceptable to shed a tear over something like that I would have on the spot. She had me out the door in less than an hour and the quality + care I received was great like it's always been at their office - (when I went to the dentist 2x a year like I'm supposed to) I also don't have insurance but the bill was still affordable and I'd be 3x as much for their care if I had to. I will never go to a different dentist for as long as their establishment is ran by Dr. Van and her team. Thank you for the painless, efficient and amazing treatment!

My husband started the process of getting a dental implant at Citrus Tower Family Dental 20+ weeks…read moreago. He was recently placed on Hospice care in February and was told by his oncologist to discontinue the remainder of the dental procedure. I have called Citrus Tower Family Dental several times, talking to the "office manager" repeatedly about receiving a credit for the balance of the $10,000 he paid in advance, as he did not finish his treatment plan. She kept telling me she is "looking into it and will get back to me." No return call from her was ever received. After a month of waiting for some kind of response, I finally went in-person to their location in Clermont. The girls behind the counter had no idea how to help me and went to talk to the office manager. After waiting 30 minutes, the "office manager" finally came out and gave me the same runaround again; I'm researching that, etc. Still waiting 45 minutes later and No Answer as to what credit is due me. After putting me off for the third time, I directly asked the "office manager" how hard is it to print out his account and give it to me? She told me refunds are handled by their corporate office in another state. I asked for their number and after first refusing she finally, FINALLY gave me the corporate number and a printout of the refund due as I requested. No wonder she was balking at helping me; the refund due was almost $5,000! Thank God the person at their corporate office was willing and able to help me finally get this resolved. She apologized profusely for the lack of customer service I had received, promised to get my refund sent out as soon as possible, and gave me her direct number to reach her if I didnt receive it within two weeks. She was very compassionate and empathetic of our situation. I can't vouch for the care you get from the dental staff, but I can say that the office staff is Clueless re: customer service! The corporate office agreed I should have never had to go through this to get a refund that was due me. I would STILL be waiting for this refund if I hadn't personally gone in to their office and demanded it, which Should Not have been necessary.

Someone called me from your office just now and I tried to explain regarding the Billing issue for…read moremy wife and she hang up phone without listening my concern . Still The claim not submitted to her insurance . I need to talk with someone who can help me on this. I tried to call several times but no one getting back to me . I am not getting any response. Please help me on this to resolve this matter.

What are you waiting for? Go and meet Dr. Kasem and staff as soon as possible! Such a…read morefamily-friendly office. They've taken care of us for about five years now. Quite knowledgeable, thorough, compassionate, and honest about your dental needs. They even recommend reputable orthodontists, which we've had good experiences with. We appreciate you greatly, Dr. Kasem and family!! Sincerely, The Hamlins

I consider Dr. Kasem more than just a dentist, he's an artist! He uses the latest technology…read more(camera imaging, 3-D printing and computer renderings) to give you the proper bite and cosmetic look for your teeth. He and his staff work well together and are extremely attentive to patients needs. I suffer from anxiety and panic attacks as soon as I am put in a dental chair, but after one visit at Restoration Dental, all my worries were put at ease, and I actually looked forward to each visit to see what new alterations we're being worked on in between visits. He made sure to correct my bite and gave me a full set of caps on every single tooth, giving me that pearly white smile that I've always wanted. No more having to artificially whiten my teeth of my selfies on social media... and I simply smile more often now. One of the best decisions I've made was to have the work done at Restoration Dental! -A Happy 68-year old!

It took us a long time after moving to finally find a dentist we truly love, and I'm so grateful we…read morefound this office in Clermont. From the very first call, the staff has been extremely kind, welcoming, and responsive--they always answer the phone and are completely honest about what I need, when I need it, and what they recommend. There's never any confusion or pressure, just clear and genuine communication. The financial coordinator was absolutely wonderful. She took the time to explain everything in detail, broke down exactly what our insurance covered, what we were responsible for, and worked with us to make sure we understood the costs upfront. She was so kind and patient, which made the entire process stress-free. And Dr. Seth Calish is truly the best. He is professional, caring, and incredibly knowledgeable--I can't recommend him enough. You can tell he genuinely cares about his patients and their comfort. The office itself is spotless, extremely clean, well organized, and beautifully maintained. The environment feels calm and welcoming, and the staff truly elevates the entire experience. If you're looking for an honest, caring, and top-notch dental office in Clermont, I highly recommend this one.

The staff and Dr. Davis are amazing! I am normally very afraid of the dentist, but they made me…read morefeel comfortable and relaxed.

The dentist is a really good one,IF you can get anyone to ever answer the phone or call you back…read more Awful way to run a business and I'm going everywhere. Great dentist, but shabby management, go elsewhere! That's my opinion and it's experience based with these people.

BEWARE of incompetence and unethical practices from this dentist. My family member went to this…read moredentist and he had a new employee trained on creating a partial denture. The process took 2 hours and we had to return several times to get it fixed. The dentist was clearly annoyed that we kept returning to fix his incompetence. Unfortunately he made us pay in full before we started the work. He then claimed we exhausted all the funds because we returned so many times to fix the problem.

I found that Dr. Haidar and his staff lived up to all the reviews I read. Although it was my first…read morevisit, Dr. Haidar's and his office staff' s professionalism and friendliness immediately put me at ease. You can tell they truly care about their patients.

I visited Dr. Ma at Lasting Smiles Dental care right by Meadows Mall and my gym / waterpark on July…read more2nd and 3rd for a final Deep Cleaning. They assigned a lovely girl named Linette (spelling ?) to me. I was apprehensive at first due to her young age but her technical ability, sensitivity, and most charming personality disarmed and put me at ease immediately. She was so easy to talk to and we had a lot in common. I hope that she knows what a pleasure it was to meet such a talented girl and almost wish that I needed more work just to be near her again. Kudos to Lasting Smiles and Dr. Ma for having such a beautiful staff. They can inject, drill, or cut me anytime. Be well.

New to Clermont. Saw same dentist for 15+ years every six months no issues. Booked with this…read moredental center for routine 6 month cleaning. They advised a long list of issues that would have to be addressed prior to routine cleaning (mind you i just had cleaning 6 months prior with no issues) and advised with insurance would be $450 out of pocket???? When presented with estimate it is not even out to insurance is full price out of pocket? They also advised it was the law they could not provide cleaning if decline treatment. They are ripping people off - I would stay away from this dental center.

I was recommended this place, but from the start to the end, it was a complete disaster. Before my…read moreappointment, I called to let them know that I was stuck in traffic due to an accident and might be a few minutes late. I had already submitted my paperwork and insurance information well in advance, so they had plenty of time to review it. However, the front desk receptionist didn't review it until I called them to say I would be late. When I arrived, the receptionist told me that they were having trouble with my insurance and getting the information they needed. I found this odd, as the information was clearly provided on the insurance card I had given them, and it only takes me about 5 minutes to get the same information when I call the same number on the insurance card and it was also stated plenty of times what insurance it was. I even had everything printed out and ready for them, which i thought they were grateful to have it. I proceeded with my appointment, and I was told that I could not get a cleaning due to a gum disease, and that I needed treatment, even though I had no issues or pain in my mouth. I went along with it, and they gave me an estimate of $291-$575, stating that my insurance only covered $10. I told them that couldn't be right and asked them to double-check with my insurance. Instead of double-checking, I got a sassy and rude receptionist who asked me if I knew how to read the codes and the estimate. I told them I just wanted them to confirm with my insurance, as I had provided the benefits, and I knew that some of it was covered. I was done at this point, so I took the paper and left, saying I would call my insurance myself. When I called my insurance, they told me that they covered most of it, bringing the cost down to around $60-$80. I then called the receptionist back, with my insurance on the line, and he seemed surprised and a bit defensive. He said he would send me a new, updated estimate, but I never received it. I definitely won't be going back to this place. And by the way, it's not a law that they can't clean my teeth due to gum disease- they need to make sure they are stating the correct information to patients.Tehe correct way to say it is that they refuse to clean not that its the law. I went to another office and they took care me with no issues, gave me a cleaning and look at that i am fine no disease and i am good to go until my next appt and the cost was not $291-$575