AK F&O was recommended by another doctor and friend and we were extremely pleased with the…read moreinformative care received! We weren't able to get in to see the surgeon for a consult as quickly as we would have liked, but seeing his PA Jennifer was absolutely the next best thing! Intake was prompt, on sight x-rays and fully informed on what is most likely to come over the next several months! So far so good!

So utterly unimpressed with Dr Kirkham. He was arrogant, impatient, disbelieving and disrespectful…read more Turns out he was not only wrong but unhelpful and spoke badly about their own staff. He made my child feel like he wasn't believed, made me feel silly for utilizing a wheelchair to help my son get around when every GD inch of ground in this city is icy and rocky due to breakup. I will not go back to the Anchorage clinic. I think they farm for appointments to make money off those fortunate enough to be able to pay. Save time and money and go to OPA.

It took some time to find the right place for physical therapy, but this place is a game changer! I…read moredrove 1 hour into Anchorage every time I had an appointment to come see Joy because it was worth it. We worked on so much more than just TMJ to really bring balance and restoration to the whole body. Joy, was an integral part of the team I worked with for a year to bring me to a better place after a dental injury. The techniques I have been given have even helped me breathe better and she got me into the right shoes my body needed. Who would have ever known?! Thank you , Joy!

I was a patient at The Physical Therapy place in November and December of last year when I was…read morereferred by my general practitioner for short term physical therapy on what was tentatively diagnosed as a torn meniscus. The Physical Therapy Place came highly recommended and luckily was in network for my insurance so I called to make an appointment. Located in an office building at the corner of 42nd and Laurel in the medical / university district, my first appointment involved arriving early and filling out the necessary background paperwork. I then met with Corina Carlson, PT, DPT who gave me my strength and flexibility assessment and discussed my medical background with me. Given I had been dealing with other health issues for the year prior, let's just say there were quite a few limitations. And my strength was next to nil. That didn't dissuade Corina however. We spent part of the 45 minute session working through 3 different exercises at the end of which I was given printouts and shown how to adapt them to home use as needed. Of course each session came with "homework." Which I diligently did almost every evening. We decided on a course of coming in once a week over a period of two months at which time everything would be reassessed. However often due to my work schedule some of those weekly schedules turned into bi-weekly. Which Corina would gently tease me about. Corina has a great personality and was very easy to work with. It was obvious from our first meeting she has her patients best interest at heart. The office is rather small and only consists of 2-3 physical therapists. But the office staff was friendly and insurance was billed promptly. Appointments were fairly easy to make. All in all this was my first bout of physical therapy and I was released for home care at the end of December when my knee started to show improvement. In the event I ever need PT again, I would definitely return to The Physical Therapy Place. And would whole heartedly recommend it to others.

I can't say enough good things about Reger Physical Therapy. After several months of…read morebaseball-related pain, my son is finally pain-free thanks to the care and dedication of Cortland and Jackson. They were knowledgeable, encouraging, and truly invested in helping him recover and get back to doing what he loves. They also went above and beyond to make the treatment process more manageable for our family, which we greatly appreciated. Thank you both for everything you did. We are incredibly grateful!

I could not pick a better physical therarpy than Reger Physcial Therapy everyone was very…read moreprolite,professional and made me fill part of the family there. And my physcial therapist Scott and his fill in Nicole was straight to the point about what I needed to do for the injured body parts and what I needed too keep doing and stay painlass and health. I have so much gratitude for everyone there. Love you all!!! Tony Eldridge

I went here for masseter Botox to treat severe TMJ. Although my insurance approved up to 200 units,…read morethe injections I received over nearly a year were minimal and focused more on headache pain rather than treating the masseter muscles themselves. I did not get relief. I am now receiving 60 units per side elsewhere, and it is finally working. This office was not the right fit for my TMJ treatment.

I had my second massage with Doris today…read more She did a great job with my S/I pain which had been sharp and spasming the last two days. I really like that she listens to your areas of concerns and applies treatment where you need it for pain relief. She also has a great feel for pressure and again, listened to what I requested for areas that needed a lighter touch vs areas that needed deeper treatment. I plan on seeing her again.

Was having knee issues for the better part of a year and then visited Dr. Keene. It only took the…read moreone session for her to figure out where the issue was, which was in the rest of my leg and causing the knee problem, and correct it. Been sprinting, lunging, and all that for months now without the issue coming back. Highly recommend.

I've been dealing with back, hip and shoulder issues for a good while now. We started with my right…read moreshoulder last week. After one session, Jordan was able to restore more mobility in one meeting than I've had in years. That's saying something as I am a DDP Yoga instructor. I was extremely impressed with her ability to see the issues in my shoulder before I even mentioned where it started to hurt. A true professional. Thank you, Jordan.

I have been in severe back pain where it is difficult to walk. Today I was treated with such…read morecompassion by therapist Sharon that it gave me hope and renewed determination to walk freely again. I have had other therapists at Chugach and they have all had the same compassion, especially for a senior citizen.

I spent more time here than I wanted trying to recover from an injury. The staff was wonderful and…read moreattentive. I recommend this place to anyone who says they need PT.

I had shoulder surgery on Oct 6th & have to say the moment I checked in to when I got in my car…read moreeverything was exceptional! I believe the person who checked me in was Ang very pleasant & professional with Covid. Then my 1st nurse I believe was Seang very soft spoken kind & helpful & kind. Then my nurse taking vitals was Paige very sweet & professional, reiterated everything to make sure there was no mistakes & I can appreciate that. Unfortunately I don't recall the operating room staffs names they were wonderful making me comfortable. In the recovery are I had Page & another nurse & that nurse also top notch! Highly recommend The Surgery Center & my Dr George Rhyneer

Surgery Center of Alaska employees Valencia and Nancy in the billing department only care about…read moremoney and do not care about people. I wanted to share my experience, hoping that this will help other people not get bullied into paying bills upfront. If you have insurance, which I do, you are not obligated to pay anything except for your deductible. I had unexpected surgery, and it got scheduled at the Surgery Center of Anchorage. I received a call from Nancy in the billing department regarding going over my insurance and payment. She told me the overall total was around $11,000. She then mentioned that I needed to pay the remainder of my deductible, $1,102.58. Then, I needed an additional $2,100.42 for what my insurance does not cover. Let me begin with that, and she had her math right. I told her that my responsibility is just my deductible, and then you can invoice me. I do not pay anything without knowing what I paid for and have a track record. I know my insurance. It is a $1500 deductible with a $3,500 max out of pocket and 80/20. However, this is not a typical guideline for a medical practice to pay upfront. On top of that, she refused to give me an invoice. Why would I hand anyone money blindly with no invoice before the surgery? I called my insurance, and they told me exactly what I thought they would and said I am only responsible for my deductible at this time if they ask for a collection. They are not following the guidelines that they are supposed to. I then called my PCP and explained the issue. She said to try and call back and speak to a manager. If they would not accept just my deductible, we can cancel the surgery with them and schedule it at Alaska Regional (Keep in mind that my surgery was one hour away now). I called back and asked to speak to a manager, waited on hold for almost 10 minutes, and then Valencia Elsberry picked up. I introduced myself and explained the situation and my conversation with Nancy. I also explained that I spoke to my insurance about how I am only responsible for my deductible at this time, and it is required to have an invoice. Valencia's said, "Well, that sounds nice, but that is not how it works here." I was so shocked by her choice of words and her delivery. Highly unprofessional and should not be in a manager role. I understand that they are a private practice, but that does not change that you still need to follow guidelines, and where is the care? Also, I wanted to point out this was my first surgery, and it came a little unexpectedly. They did nothing but stress me out the entire time. How are they in business if this is how they treat people? Looking at the other reviews, I am not the only one with the same experience. So.... that alone shows you this is an ongoing problem. Nancy and Valencia need to be held accountable for treating people and manipulating and bullying people into getting them to pay everything up front, even with insurance. With that said, I called back my PCP, and they canceled it at the Surgery Center of Alaska and scheduled me at Alaska Regional the same day. Alaska regional asked for my insurance information, and that was it! It was simple, stress-free, welcoming, and they took great care of me. I am so glad I stood up and switched. The insurance will take care of everything, and then I will receive an invoice for then I will be responsible for paying. That is the guideline, period. Surgery Center of Alaska only cares about money and does not care about people. However, they ended up losing $11,000. Interesting how that worked out. I have reported this company and hope they get a wide awakening, start caring for people and get a new entire team in the billing department. To anyone out there reading this, thinking about going here, I want you to remember you have the choice on where you go. Also, ALWAYS call your insurance and follow what the guidelines are. Although your insurance company will steer you in the right direction, they will tell you what other places they work. Remember, you have options, and you do not have to go here! If you are going to have surgery, you deserve to be cared for, taken care of, and not have this stress. YOU DESERVE BETTER! Good luck to you all, Alyssa

I've been taking my child here for PT for a couple months and have been very satisfied with the…read morecare. The clinic space is fun, inviting and exciting for kids. The PT gave a comprehensive at home program so I can carry over activities and stratified to assist my child.

My son who has non-verbal autism and intellectual disabilities, has been coming to this amazing…read morepediatric therapy clinic over 2 years now. They are conveniently located on Old Seward across from Kendall Lexus/Toyota. My son does occupational therapy, speech therapy and physical therapy. All staff I've encountered have been kind and helpful. We've been lucky to have the same amazing PT therapist our entire time with AFK. Although we've had a few OT and Speech Therapists, AFK does a great job of transitioning the children and bringing new therapists up to speed. It seems there's not enough therapists for the amount of children needing therapy. Therefore, these therapies are hard to come by and even harder to get on a reoccurring schedule. AFK does an amazing job of working with your availability, guiding you through the entire process from paperwork to intake and keeping you updated with everything a long the way. I appreciate that most communication is done via text and email. I also appreciate AFK having a main office line you can always contact but as parents/caregivers, being able to contact our kids' therapists directly, is priceless. The clinic is larger than it seems from the outside. It is very clean. I believe AFK houses the only sensory gym Anchorage has (that I know of). All kinds of puzzles, games, ball pits, swings, etc fill this place. Since Covid, AFK has kept their lobby mostly closed to parents/caregivers. Therefore, therapists pick-up and deliver children to their vehicles. If you are invited inside you are required to wear a mask. I really appreciate how they've done everything to follow mandates without completely closing down. They have truly been a constant in our lives.