Cari Parker CNP ,needs to get instruction on patient interactions She not only , dismissed my…read morefriends concerns on her lung issues,but a yr later after finally doing a MRI had BALLS to call on the phone and say " I think maybe you have Cancer" who does that? You have face to face with news like that,&after biopsy......that isn't the case at ALL to make matters worse! SHAME ON HER. Not all medical staff were A students....this is a prime example ,someone talking about things that were never confirmed!!!!!!

Care is okay but the wait is unexceptable. We've been to this office 3 times and each time I've…read morehad to wait at least 2 hours each time. This is utterly ridiculous. Switching doctors immediately.

Our entire family sees Dr. Anireddy. His staff is very friendly and helpful and the doctor is very…read moreknowledgeable. He treats several of our conditions and he always takes the time to listen to his patients. We feel very blessed to have him as our physician! They are all very organized and the wait time is only 30 minutes. That includes 10 minutes to have a covid test done.

Dr. Kay is a caring, friendly professional. She helped me with my thyroid problem, among other…read morethings, and I'm grateful to her. The wait to see her is sometimes an hour or so, but it is worth it.

I made the mistake of going to this Dr. I made an appointment and showed up a little early for…read morethat appointment. After about 2 1/2 hours I finally get to see the Dr. for maybe 5 minutes. Then waited another 1 1/2 hours for blood work. This has got to be the most disorganized incompetent doctors office I have ever been in. I had to go to same office for consult of a procedure to take place in Las Cruses. Again total chaos and incompetency. I was 3 hours this time and was told my blood pressure was high, well at the end of my little speech, I felt so much better. Then I find out more incompetence about my name when I checked the pharmacy about my prescriptions. Not even close!! Avoid this place if you value your life and sanity.

I originally started seeing Dr. Hanumadla over a year ago because I had to switch insurances as I…read morebecame old enough to where I couldn't be seen by my parents' doctor at Holloman AFB anymore. The first time I came for a checkup and prescription refill, Dr. Hanumandla told me I was too young for my medications (which doesn't make sense as I was 24 and had already been taking them for over four years). I was surprised and slight mortified, but brushed that comment off since she was my newly appointed doctor. Fast forward to present day: I currently live out of state for grad school, but made it back to Alamogordo to visit my parents for the holidays. I stopped in to see Dr. Hanumandla for another prescription refill. For some reason, I had to have my blood drawn (which Dr. Hanumandla wouldn't tell me why I needed) before I could have my refill. Okay, so I fasted and did that. She also told me I had to comeback for "further work" in order to receive my refill. Confused, I came back with my mother (directly after I had my blood drawn) to ask again for my prescription to be refilled. Behind the glass, I could see Dr. Hanumandla coming in for paperwork. Once she saw were asking to speak with her at the front desk, Dr. Handumandla walked away, refusing to see us. The lady at the front desk told us to wait. My mother and I ended up waiting for over half an hour.Admittedly I was hungry and a bit impatient from fasting. When the lady at the front desk asked me to reschedule another appointment for a refill. I stated that I didn't see what the point was to have another appointment just for a prescription refill. The front desk woman agreed with me and went to ask Dr. Hanumandla for her signature to refill my prescriptions. We waited more than another half hour to be called up by the front desk woman and be told that the "good" doctor literally told to tell me that she had to "think" about it. Excuse me??! I go back to school in a week, and honestly can't waste time jumping from appointment to appointment just for a simple prescription refill that just needs her signature. After hearing this, my mother became very upset and loudly asked to see the doctor, as we seen her shuffling around the corner. However, Dr. Hanumandla refused to speak to us, again! Thankfully, another doctor, Dr. Anireddy, ended up coming over to calm down my mother. Dr. Anireddy even helped convince Dr. Hanumandla to give me refills on my medication. When the front desk woman came back, she told me Dr. Hanumandla said that this was the "last time" she will refill my prescriptions. I honestly can't comprehend why any doctor would simply walk away and refuse to even have a word with her patients! It's very rude, hurtful, immature and overall unprofessional how Dr. Hanumandla treated my mother and I, and in front of so many witnesses in the waiting room. I will no longer be seeing her as my physician. Please, for your sake, find ANY doctor other than Dr. Hanumandla!!

I had to go to the hospital emergency room yesterday (3/6/2023) for a Urinary Tract Infection. The…read moreemergency room Dr. put in a catheter and told me to make an appointment with Dr. Smaltz to have it removed on 3/13/2023. When I called to make the appointment Dr. Smaltz said just wait until April 10 when I had a previous arranged appointment with him. He refused to see me sooner even though the ER Dr. said to remove it on 3/13. That's 4 unnecessary and painful weeks! I bet if he had a tube run up his penis and into his bladder he wouldn't be so smug, condescending and full of himself.

I'm a former employee of Presbyterian Medical Services where initial hopes were crushed by…read moreunprofessionalism and hostility. After facing verbal and physical attacks from a colleague, I reported my concerns only to be dismissed as a miscommunication, prompting my immediate resignation from an unsafe environment. Now this same company is trying to collect funds from a debt colection company for sign on bonus in which the company did not try to resolve the issue but allow that same violence employee to remain working there. This company does not value good employees or patients BEWARE THEY DO NOT STAND BY THIER MISSON STATEMENT #WorkplaceSafety #HealthcareConcerns

From the owner: Our Presbyterian Medical Services health centers provide a safety net of medical care for thousands…read moreof New Mexicans of all ages. Everyone is eligible to receive medical services. In addition to private pay, we accept Medicaid, Medicare, and private insurance. For the uninsured, a sliding fee scale is available based on income.