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    Advanced Heating & Air

    4.2 (9 reviews)
    Closed 7:30 am - 4:00 pm

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    Sunset Air - Lobby

    Sunset Air

    (64 reviews)

    The salesman made a vague claim about an 18 month 0 interest program (they don't) but also guided…read moreme to rebates I was unaware of. (Other salesmen offered no information on rebates). He also was very careful to only sell me what I needed (unlike other heat pump sales people) which resulted in a lower bid than others. The technicians were excellent. They made the process quick and easy and marked a blocked floor vent for me that had been covered so I could cut it out (no extra charge). They put the heat pump right where I wanted it and it looks great. And they were happy to answer any questions.

    Sunset Air I would avoid at all costs especially if you live on Anderson Island. I have only once…read morebefore done a negative review on any company but this time I feel compelled to do so. First of all they have to take a ferry to our island which is inconvenient for most businesses from off the island we understand that. The issue stems from their charges they use to come to the island. They charge a flat rate of $250.00 to come here for every customer they have that day they will only come over when they 2 or more appointments. The standard going rate from every other contractor is the cost of the ticket which is $33.00 or up to $75.00 per customer. We had them come and service our 5 year old mini-split it wasn't cooling back in mid September of 2025. We are snow birds and left the island the week after they were here to go to AZ for the winter. We came back on Memorial Day 2026 when about 3 weeks later we tried to use the AC but it still wasn't working. We called Sunset Air back to have fix what they hadn't fixed before. Their charge for the repair in September was $1,219.00. When we called them back they said it would be another $250.00 for the ferry ride plus a $250.00 service charge just to look at it! The repairman was average at best the 1st time he didn't even put it back together with all the screws I had to do it myself. We will be calling the Attorney General to log a complaint about their shady practices. Sadly, Bill Cunningham

    Advanced Heating & Air - hvac - Updated July 2026

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