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    3 years ago

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    2 years ago

    Danny the owner is easy to deal with and most accommodating. I rented a scooter for the week. It was top notch equipment.

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    6 years ago

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    Ask the Community - Advanced Medical

    Review Highlights - Advanced Medical

    Danny and Andrew were friendly and professional - good customer service that's hard to find these days!

    Mentioned in 14 reviews

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    Access Medical Wheelchairs

    Access Medical Wheelchairs

    3.6
    (47 reviews)
    $$$$

    (5/2/26) Kudos to everyone who spoke out on here and was right!…read more I recently spoke with someone in the escalations department at my insurance. They informed me that they spoke to someone in a position of authority at Access Medical and were told that their current business is CLOSED and they are CURRENTLY RESTRUCTURING. My advice to anyone reading this is: cut your losses, try to recoup what you can, make it quick and move onto another vendor. As for me, the folks at Access Medical strung me along and lead me on and straight up lied to me for over a year - leading me to believe that they were helping me get a new power wheelchair when they were doing not much of the sort. They even went so far as to fleece me for a $4,800+ co-pay - which I'll be attempting to recoup. I do have to give them props for one thing though - I DID get properly assessed for a new power wheelchair, and I DO have the paperwork from that, which I'll hopefully be able to pass on to a new vendor such that I can finally get the power wheelchair I need. As for the restructuring - I hope God intervenes and it doesn't happen. Neither the owners or executives at Access Medical need to be working with people in vulnerable physical and life circumstances, and they certainly don't need to be in charge of anything important like large amounts of money, high dollar assets, or owning or running an actual business. Their actions and behavior throughout this restructuring process prove that they need to go back to licking boots and stay there for a very long while.

    I have been a client with them since July 2021. Today was a disgrace. I feel like a young man who…read morehas been stood up by a girl. I was evaluated for a new power chair in July 2025 I got approved but obviously with insurance you have to wait a little bit. I was told that the timeline was January 2026. The appointment has been moved twice now. It was rescheduled for today, April 17th 2026 I showed up today at the Murrieta California CCS MTU I waited in an hour. I couldn't get a hold of my technician neither could my physical therapist. I eventually have to leave with still no contact from the main office or my technician. I called again about 20 minutes ago finally getting through to someone just to find out that my technician was furloughed. This was not communicated to me or my physical therapist. Now they do not have a timeline for when i'm expected to get the new chair. Access Medical is a joke if you are a loved one are disabled and need wheelchairs or other pieces of equipment I STRONGLY RECOMMEND THAT YOU DO NOT GO WITH THEM

    Mori Medical Equipment

    Mori Medical Equipment

    3.1
    (21 reviews)

    I received excellent service by Lead Supervisor Louie who was very helpful, patient and…read moreknowledgeable. He explained the situation I was experiencing with my CPAP and was just fantastic! Louie is an outstanding example of customer focused care and his efforts reflect very well on the Mori Medical Brand. I'd give Louie 10 Stars if I could!

    I was sent to pickup my CPAP Equipment at Mori Medical Equipment in Vista. I thought to myself…read more"...Oh, not them!!" Mori has NOT changed in 3 yrs. This time Mori Med. Equip. was selected by Scripps Sleep Center (Obviously, they have not read the reviews.). where I was to get my CPAP equipment. I tried my best to switch to a different provider with no luck in doing so. Since this was my first time going to their office, I could not find it. The GPS did not get you there. I had a 1:00pm appointment at their facility: 2320 La Miranda in Vista. I called the office to get directions but the phone system said they were at lunch from 12:30 - 1:30pm and I could leave a message. What's the deal!! I had a 1pm appointment!! I tried to leave a message but the mailbox was FULL. The phone system also said I could speak to someone if I entered their 3 initials, which I did. The AI assistant said the categories were empty and hung up. Now you know this wasn't anything I didn't expect since I have dealt with Mori Med. Equip. before and had a similar experience. NOT my first rodeo with these people. They have not done anything in the past 3 yrs to improve themselves. It is only a suggestion but if you read your reviews, they will tell you step by step what you need to do to improve your company's outward facing reputation. All the ONE STAR reviews have explained their problem sufficiently and stating accurately the problems they are seeing. This information in the right hands can not only improve the morale of your employees that face the storm of insults and anger on a daily basis, but also increase your bottom line. With the reviews in the ONE STARS at the same or more than the FIVE STARS reviews, all new customers will be looking elsewhere. This can't be good. I hope you have major improvements in your future !!

    Advanced Medical - mobilityequipment - Updated August 2026

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