Had my first appointment this week. Worked with Dr. Keane seems competent with 20 years experience…read more I have what's called degenerative disc disease. Time will tell how he treats it. I will update this as time progresses. Being the fact that they are out of the UW Health System, I have faith. UW Health's policy is to let you suffer unfathomable pain until you either run out of money or die.

DO NOT GO TO THIS OFFICE!!!! The Kenosha office is the office i a, talking about. The appointment…read moresetter told me who I'd see. When I looked her up, I was made aware that she is NOT a doctor but a PA when I called back stating I wanted to see an MD I was told that's the way they did things and if I didn't like it I shouldn't make an appointment!!!!!!!!!!!

I read the one negative review of Dr. Bryce and felt I had to respond with a positive one! I'm…read moresure it's hard to get in to see him because of his reputation as an excellent doctor! My father had severe facial nerve pain after cancer surgery to remove lymph nodes in his neck. Nothing seemed to help, and with his advancing age, I did not want him to continue using powerful narcotic pain relievers. Dr. Bryce treated my dad with one method that provided temporary relief. The second method totally eliminated the pain! My dad was thrilled, and I was so very grateful to Dr. Bryce. He was so compassionate and caring towards my dad. I highly recommend Dr. Bryce for pain management treatment but wish some people didn't have to wait to get an appointment with him. My dad got in fairly quickly because of his condition and age.

Dr. Bryce is never available. You will see one of his "helpers" who make you feel really bad about…read moreyourself! They will schedule you for a procedure and then call you 2 weeks later to say he is not available to do it that day! This whole APM is a bunch of BS!

I had a major problem with a rude and frankly unintelligent medical assistant. Rather than helping…read moreme, the doctor protected her but the medical assistant actually put my life at risk. The doctors are pretty good but the staff can be unprofessional. One receptionist shouted the name of my health insurance so all in the waiting room could hear. The doctors are over booked.

The pharmacist here is great, but they could not fill the entire week's prescription. And they are…read moreclosed evenings and weekends. This is in a diverse neighborhood, which is great, and that is part of their claim to fame. But with no weekend or evening hours, they do a poor job of serving the intended population. Working families often need to run errands nights and weekends. Working families often work 9 to 5 (at least). Come on, UW Health!

I was having a hip issue. My GP had no idea what it was. I saw a PT, who couldn't explain much…read moreabout what was wrong, but was certain I needed 12 sessions of therapy. PT didn't help, so I went to Jed at Madison Manual Therapy. He was extremely attentive and thorough. He explained what he was doing and what his different theories were. He attempted various manual therapy techniques. In the end, he could not help me and it later turned out to be a bone problem that Jed could not have addressed. What impressed me so much is that Jed told me on the 2nd visit that he didn't think he could help me. I think most other practitioners (such as the PT I saw) would have wasted far more of my time and money trying to address an issue they could not fix. The other impressive aspect of Jed's practice is that he really understands the mechanical workings of ALL the interconnected components of the body better than any medical practitioner with whom I can recall ever having spoken. Tendons, ligaments, bones, muscles, organs, arteries, nerves, and all the other fascia and tissues that connect everything and keep it working. Every other specialty seems to focus on one or two systems; they know something about the other parts, but not much - it's an incomplete view. Osteopathy takes a much more comprehensive view and Jed is good at what he does.

From the owner: At Madison Manual Medicine our goal is to assist your body to remove barriers to movement, whether…read moreof joints, connective tissue or fluids within the body. Those restrictions can cause multiple types of symptoms and preclude you from having optimal function and health. We use osteopathic manual therapy (OMT), a hands on treatment approach capable of interacting with your body at multiple tissue levels. Applications include: Treating chronic or subacute pain including: headache, tension and migraine, back pain, neck pain, and non-cardiac chest pain. Addressing changes that take place in the body after rapid acceleration or deceleration injuries, such as falls or motor vehicle accidents, commonly known as 'whiplash injuries.' Various sports medicine applications, including treatment for overuse and lingering traumatic injuries. Addressing symptoms associated with syndromes that are otherwise poorly understood by the medical community.

Both Dr. Schupp and Dr. Easley are absolutely fantastic! It's very clear that these two care about…read moretheir patients and will take whatever amount of time that is needed to ensure that each patient of theirs is back to their usual routine and exercise. I appreciate that these two explain what they're seeing in great detail and educate me on the techniques they use daily. These two are extremely knowledgeable and I truly cannot recommend Dr. Easley and Dr. Schupp highly enough. Great guys!

CRRRRRRRRRACK!…read more That's the sound my back made when Dr. Schupp adjusted it (and let me tell you, it was necessary). I had been going to PT for several months and needed to set up an appointment as soon as possible, as some residual lower back pain was coming back. Nathan at Mindful Motion referred me to Dr. Schupp, and the office accommodated my last minute request with an appointment the very next day! Dr. Schupp asked me about the history of my back pain and was extremely thorough in making sure I was comfortable with all of the adjustments. He asked me over and over whether everything was alright and I said yes, please, I will do whatever it takes to fix this back problem. Sessions are generally 60 minutes for initial appointments and 15-20 minutes for follow-ups. I left feeling like a train that had finally been put back on its rails! I'd totally recommend Dr. Schupp for any back pair or injuries.

I have ups and downs with the Neurology at the UW Hospital. It's a Level 4 Epilepsy hospital (I…read morethink one of only 3 in WI) so the equipment is top notch and the doctors are very well-trained and extremely knowledgeable, so you really can't beat that. The issue is the ratio of patients to doctors is so oversaturated that it's tough to get 100% of the care you need and pretty tough to get an appointment -sometimes 4-6 months. Most end up being virtual video appointments in order to get through the long line, but it can be a nice option if you live further. The scheduling team is definitely on-the-ball calling patients on the cancelation list. If you catch the call right away you can probably get a sooner appointment! The Neurology team is relatively fast at replying to MyChart messages, which is awesome! If something is really pressing and you're willing to wait on hold, you may be able to reach a nurse via phone too. I give them 4 stars though because if you stress that things are really starting to effect the quality of life; the doctors are quick to order MRIs, PETs and studies. I did a 6 day stay in the EMU and the care of the attending doctors, RNs, MAs, PAs and techs was nothing short phenomenal. The EMU is a pretty miserable place but the teamwork, communication and care was fantastic. Top-notch equipment. Lovely room. Really great food, everything can be ordered in advance via an iPad. I've worked with Dr. Felton, Dr. Gardon, Dr Laquer and Therese Aschkenase NP. All in all, there are big pros and cons to UW Neurology but it's the best care you're going to find as long as you're patient for appointments!

It took 3 months to be told I needed a brain angiogram. Then the doctor missed first video call due…read moreto "emergency surgery", then was late for next video call due to "emergency surgery". Got appointment after 4 months only to receive call that, you guessed it, my procedure was rescheduled due to "emergency surgery". It was going to take 5 months to find out if I have brain aneurysm and god knows how long to fix it if it is. In the mean time I cannot go on the kidney transplant list live until this is resolved. To much of a large institution to care about the patient.

I've been a WELL-CARED for member with GHC since 2019. When I first moved to Madison in 2018, I had…read morea different service provider that was... questionable. As soon as open enrollment for insurance was available, I made the move as fast as I could. I have never had a bad visit here. I've ALWAYS received the best care possible. As someone who is a zebra when they typically treat cows (referencing my very complex medical history) they've handled it with superior care, concern and streamlined servicing. I've had everything done from physicals, lab work, physical/cognitive therapy, specialized treatment plans and about anything else you can imagine-- including surgeries contracted through UW Health Systems. Yes, there are preapprovals required for certain types of concerns, but I've never had an issue with paperwork going and has been done with little to no effort on my part. My doctor is Kyoko Felland and I ABSOLUTELY love her attention to detail and focus on my overall health. She always knows me and my concerns without having to look up my chart. I enjoy seeing her so much, I'd consider her a friend if it wasn't awkward. :) My husband had another PCP but after my stellar experience with her, decided to make the witch to GHC as well. She spends a good amount of time with us each visit and even catches up with our personal life mentions from previous visits. My children all see

Disappointing Experience - Inflexible Policies & Rude Staff…read more I recently had a frustrating experience at Capital Clinic that has led me to take my business elsewhere. I scheduled an appointment for Saturday, March 8th, at 11:20 AM due to serious breathing issues--potential pneumonia or bronchitis--on top of moderate to severe asthma. Despite my medical condition, I was turned away for being just nine minutes late due to unexpected traffic, likely caused by a UW event. By the time the front desk staff located my appointment in the system, it was 11:31 AM, and I was informed--rather rudely--that I had "violated" their 10-minute late policy and would not be seen until 2:00 PM. No consideration was given to my urgent respiratory issues, the traffic conditions, or the fact that we drove 30 minutes to get there. Given the clinic's inflexible policies and unhelpful staff, I will be taking my healthcare needs elsewhere. UW urgent care facilities not only have more accommodating scheduling policies, but they are also covered by my insurance. If you're looking for compassionate, patient-focused care, I'd recommend avoiding Capital Clinic.

their surgeon put me on their books quietly because he knew me personally and I thought he was…read morehelping. turns out I was just another body for him to teach his students on the mutilation of women to funnel money to the hospital. they cut my ovary out with misinformed consent using a "uterine manipulator", which is a machine they use to rape your body so they can damage and move your uterus while cutting out your organs. I've lost most of my hair, have no sex life, have been trying to figure out HRT since I was 28 and I'm now almost 32. it's cost me 10s of thousands of dollars. they did this to me when I was 27 and used cancer to fear monger me into the decision. there was NEVER any cancer and there were NO signs of malignancy. they ruined my life. stay away from ALL hospitals. Surgeon is Ahmed Al Niaimi. It looks like he's since fled to Memorial Sloan Kettering in NY. How he got another job is beyond me but the corruption never ends with these places so I can't say I'm that surprised.

Did not. Do anything about my complaint. .on a male doctor Einhorn. Was asliuted on Me. So…read more sad.shuan fletcher was rude to. Me. To. After doctor Elkhorn said sorry mupple time's if. He did anything to offended me yes he. Did. .I'm getting better care at osf .thank God.

I can't say enough great things about Karla in the lab at SSM. She has drawn my labs over the past…read more2 years and been consistently kind, gentle and caring. Karla is sensitive to her customers' needs which is huge when it comes to those of us with blood disorders. She is always a 5 star! Thank you Karla!

In October 2023 I went to SSM Health Dean for a Mohs procedure to remove a basal cell cancer on my…read moreface. The dermatologist removed the basal cell and then I went to the SSM Aesthetic center so the plastic surgeon could close the site. I expected skilled care and a good outcome. Unfortunately, my experience was far from that. The procedure left me with unnecessary scarring and complications. I sent photos of the botched site and returned to the surgeon's office in fall 2024 seeking advice. They recommended a scar revision with a different plastic surgeon. That appointment was scheduled for late February 2025. I went to the appointment. After waiting 45 minutes, I had to leave. I was told at the scheduling desk that this surgeon often double books. If I wanted to reschedule, the next available appointment would be in May. I typically don't leave reviews, but people deserve to know what kind of experience and outcome they might expect. I regret choosing this practice for such an important procedure, especially on my face. If you are considering Mohs surgery, I strongly recommend researching other doctors who have a proven track record of excellent results and compassionate patient care. You might want to avoid SSM Health's plastic surgeons.