After a few days of living in denial that our central air unit wasn't working, we called Kennedy's…read moreto have them come take a look. They unfortunately were booked up that day, but said they'd try to get us in. They called later on that morning to let us know someone could come out. My husband met with the technician, and he let us know we'd have to get a new unit and also a new coil. Shawn, the owner, came out to give us an accurate estimate and they scheduled someone to come out and replace our unit that following Monday. It was quite a job, but they did it and got everything up and running. They wouldn't even leave until they knew the air was blowing out at a certain temp. I couldn't recommend them more. They were helpful and super professional.

My heat quit one evening, (of course on an inconvenient Friday night.) When I called Kennedy's- I…read morewas expecting a service call, and to be billed extra since it was after normal business hours. Instead, the owner walked me through some quick troubleshooting, even told me where to get the part and what to get. I had it fixed quickly. He could have sent someone out and charged me out the ying-yang- but didn't charge me a thing. That's the kind of honesty that I'm looking for in a company. They've made a customer for life out of me.

Chuck's employees were professional and did a good job. However, they charged me $110 for the 5-10…read moreminutes it took them to move my toilet and put it back. I was not informed beforehand that there would be an excessive fee for moving my toilet 1 ft. I would not expect an auto mechanic to charge me $100 to remove tires in order to do a break job. I would have gladly moved the toilet myself if I knew it would be an excessive fee. When I called Chuck to discuss it with him, he informed me that there's nothing wrong with charging over $600/hr to move a toilet or to charge me an extra $110 for something so simple without informing me beforehand. The quality of work was good but the cost for repairing a minor clog was excessive and included undisclosed fees.

I am from Nashville Tennessee, A trip to grandmas in Gas City to do some landscaping and painting…read morewas interrupted by a major septic issue. Chuck's was recommended and he was quick to answer, come and determine the problem and then do the job. Chuck and his crew were great, knew what they were doing and got it done in a very timely manner and at a fair price, even solved another issue without hesitation. If we had a Chuck's in Nashville I would defiantly use him, I encourage anyone with a septic, sewer or plumbing problem to give Chuck a call.

First time using Rooterman of Muncie which was sent by our home warranty company…read more We were very happy with their service. Rooterman showed up at the time scheduled and diagnosed our plumbing drain line problem. They installed a new clean out and jetted the pipe, then showed me the pipes via the camera they use to check everything out in the pipes. I was very happy with their service and highly recommend!

Got the job done in expert manner. Polite and hard working. Got new toilet and sewer line…read moreinstalled. All completed professionally and inspection was passed by the city. Dustin and Carson were great to work with along with Mr Bowden.

Chase was very knowledgeable and explained in detail what I needed and would be getting . He helped…read moreme arrive at a price I could afford. This was my second furnace with Summers and I felt comfortable with their service . They also cleaned my heat ducts and I was very happy with that service .

The initial work they did was terrible. (October 2024). On the fifth visit back out, (January of…read more2026) I got someone who fixed the problem with my sink. The first three techs out didn't seem to have a clue about their job. However, every time it gets cold, my washer still overflows. I had a tech out to talk about that. (Another visit in January 2026) He told me what I needed to do and then proceeded to charge me the $99 service fee that I was told would be waived because it was an ongoing issue from the initial work. A year and a half and I still have issues. In my opinion, a waste of $7000 and my time and energy. Needless to say, I would not recommend them and they'll never do any work at my house again.

Brights Septic & Sewer I've used this company several times,…read morebut never again! PLEASE SHARE AND RESHARE!! I had them out to clear my sewer line, they found nothing and ran into no roots, cost was $200. A month later I'm backed up again. I call and explain the situation asking what can we do about this? I didn't think it was right that I should have to pay again, especially full price. They said they would call me back and let me know. I receive a call 3 hours later from a worker that they're on their way and it would be another $200. I said no, this wasn't discussed & I didn't approve this. I called the Company and was told they would come out again but if they found anything I would have to pay $200, if nothing was found it would be no cost to me. They also said that since I'm so far from the sewer main, over 100ft, that I might need to put in another clean out that's half way between my clean out and the sewer main. They found nothing and they went out 100ft, 20ft more than the initial time they came. The worker called his boss and said that there was a blockage within a few feet of the clean out but was unsure why or what was causing this. He was told that I needed my clean out repaired and they would need to come out and use a camera to find the issue but this wouldn't be a 'freebie'. Here's where it gets interesting..... They were the ones that installed my clean out AND replaced several feet of sewer line, less than 3 years ago! Now.....why would you install the clean out next to the house KNOWING how far from the sewer main I am?? They then argued that they weren't the ones that even installed the clean out, saying they would have to dig through years of paperwork to find out for sure. Once the worker left I called the company myself and let them know the exact date this was done and asked how we could get this resolved. I let them know that this was the 3RD time I've had to have my line cleared since they installed the clean out. I was told someone would get back with me. Now, 13 days later I get a call from Travis... He was very polite but began this conversation with, "Presumably we MIGHT have installed the clean out several years ago." Uhm, excuse me?! You DID install the clean out! He then went on telling me that, "I had a bad attitude and that maybe we should start this conversation over." I said sure, let's do that! He said, "Okay, we installed a clean out and your having issues with it." I said, "Yes, you did this in January of 2021." He then went on saying how rude I was and that I needed to change my attitude or he wasn't going to help me out. (All I had said was they were the ones that installed the clean out and they were acting like they didn't, I even asked if he'd like to see the paper!) He then went on to say he didn't have to be talked to 'this way' and maybe I should be nicer if I wanted his help. Then hung up on me.

From the owner: Bright's has been happily serving Grant County since 1965. We are Grant County's largest septic…read morepumper and septic system installer. Owners Trevis and Larry Bright are available for all your septic needs. Including Installation, repair and maintenance of septic systems, sewer lines, and water lines. We are IOWPA certified septic system installers and inspectors. We also do Cleaning Services, Leach Fields, Plumbing, Plumbing Contractors, Plumbing Services, Septic Tanks, Sewer, Sewer Contractors, Sewer Lines, Sewer Systems, and Water Lines.

Rich was very kind and knowledgeable. He fixed our sump pump in under an hour & explained the…read moreentire process.

I needed to replace two frost free hose bibs that were easily accessible. Two other companies…read morerequired a sales person come out to give the quote and both quoted over $700 PER hose bib. I was able to send Legacy some pictures and they quoted just under $600 for the whole job. The technician arrived on time, he was professional and efficient. He got the job done quickly and the work looks great.

Installed new hot water heater. Reasonably priced and same day installation. Friendly, competent…read morestaff. Great to work with a family owned business.

I highly recommend this plumbing service. The customer service was fast, polite and responsive. The…read moreplumber was clean and very courteous, went out of their way to please us by following up with a call and a note. The response time was 1 day ( mine wasn't an emergency). The woman that makes the appointments was very polite and flexible, as I am a night shift person. Great business if you need plumbing work done!